Baggage means customer's belongings or personal property deemed necessary or appropriate for wear, use, comfort or convenience. This includes both checked and unchecked baggage, unless stated otherwise. Items such as medicine, money, jewelry, negotiable papers, securities, valuables and documents will not be included in checked baggage, but should be carried by passengers at all times. We recommend you to pack your belongings in proper luggage to avoid damage to contents. All baggage (checked/unchecked) must be x-rayed. We remind you to attach nametag, address and telephone number (in English), as these will be helpful for identification in case your baggage is lost during your journey. Garuda Indonesia offers blank nametags, free of charge, at all check-in counters.
For further information please contact Garuda Indonesia Call Center at 0804 1 807 807 (Within Indonesia region only) or +62 21 23519999.