Thanks to the efforts and the various improvements implemented in a sustainable, especially in the aspects of services, operations and human resources, Garuda Indonesia again successfully achieve "Service Quality Award 2009" with the classification of "Diamond" for the two categories, namely "Service Domestic Airline" and "International Airline Service".

To prevent the spread of the A Influenza (H1N1) - Swine Flu in Indonesia, Garuda Indonesia has taken several anticipatory measures and consulted with various airport authorities in Indonesia and in countries served by Garuda Indonesia for the handling of passengers suspected of having been infected by the virus.

To maximize on its resources, Garuda Indonesia will deploy its aircraft to more prospective and profitable routes. On December 2008, Garuda Indonesia began serving the Yogyakarta - Singapore route using B-737. On 15 and 16 January 2009, Garuda Indonesia then opened three new domestic routes, namely Jakarta-Tanjung Karang, Jakarta-Malang and Jakarta-Kendari vv.

Despite the current global economic crisis, in 2008 Garuda Indonesia managed to book a net profit of Rp. 669 billion. The Company achievement resulted from the improvement measures and programs which covered commercial, operational, and financial aspects, employee productivity enhancement as well as the efficiency program.