NOTICE

If the passenger’s journey involves an ultimate destination or stop in a country other than the country of departure the Warsaw Convention may be applicable and the Conventions governs and in most cases limits the liability of carriers for death or personal injury and in respect of loss of or damage to baggage. See also notices headed “Advice to International Passengers on Limitation of Liability” and “Notice of Baggage Liability Limitations”

Conditions of Contract

1. As used in this contract “ticket” means this passenger ticket and baggage check, or this itinerary/receipt if applicable, in the case of an electronic ticket, of which these conditions and the notices form part, “carriage” is equivalent to “transportation”, “carrier” means all air carriers that carry or undertake to carry the passenger or his baggage hereunder or perform any other service incidental to such air carriage, “electronic ticket” means the Itinenary/Receipt issued by or on behalf of Carrier, the Electronic Coupons and if applicable, a boarding document “Warsaw Convention” means the Convention for the Unification of Certain Rules Relating to International Carrier by Air signed at Warsaw, 12th October 1929, or that Convention as amended at the Hague, 28th September 1955, whichever may be applicable.
2. Carriage hereunder is subject to the rules and limitations relating to liability established by the Warsaw convention unless such carriage is not “ international carriage ” as defined by that Convention.
3. To the extent not in conflict with the foregoing carriage and other services performed by each carrier are subject to: (i) provisions contained in the ticket; (ii) applicable tariffs; (iii) carrier’s conditions of carriage and related regulations which are made part hereof (and are available on application at the offices of carrier), except in transportation between a place in the United States or Canada and any place outside thereof to which tariffs in force in those countries apply.
4. Carrier’s name may be abbreviated in the ticket, the full name and its abbreviation being set forth in the carrier’s tariffs. Conditions of carriage, regulations or timetables; carriers address shall be the airport of departure shown opposite the first abbreviation of carrier’s name in the ticket; the agreed stopping places are those places set forth in this ticket or as shown in carrier’s timetables as scheduled stopping places on the passenger’s route; carriage to be performed hereunder by several successive carriers is regarded as a single operation.
5. An air carrier issuing a ticket for carriage over the lines of another air carrier does so only as its Agent.
6. Any exclusion or limitation of liability of carrier shall apply to and be for the benefit of agents, servants and representatives of carrier and any person whose aircraft used by carrier for carriage and its agents, servants and representatives.
7. Checked baggage will be delivered to bearer of the baggage check. In case of damage to baggage moving in international transportation complaint must be made in writing to carrier forthwith after discovery of damage and, at the latest, within seventh days from receipt; in case of delay. Complaint must be made with 21 days from date the baggage was delivered. See tariffs or conditions of carriage regarding non-international transportation.
8. This ticket is good for carriage for one year from date of issue, except as otherwise provided in this ticket, in carrier’s tariffs, conditions of carriage, or related regulations. The fare for carriage hereunder is subject to change prior to commencement of carriage. Carrier may refuse transportation if the applicable fare has not been paid.
9. Carrier undertakes to use its best efforts to carry the passenger and baggage with reasonable dispatch. Times shown in timetables or elsewhere are not guaranteed and form no part of this contract. Carrier may without notice substitute alternate carriers or aircraft, and may alter or omit stopping places shown on the ticket in case of necessity. Schedules are subject to change without notice. Carrier assumes no responsibility for making connections.
10. Passenger shall comply with Government travel requirements, present exit, entry and other required documents and arrive at airport by time fixed by carrier or, if no time is fixed, early enough to complete departure procedures.
11. No agent, servant or representative of carrier has authority to alter, modify or waive any provision of this contract.

CARRIER RESERVES THE RIGHT TO REFUSE CARRIAGE TO ANY PERSON WHO HAS ACQUIRED A TICKET IN VIOLATION OF APPLICABLE LAW OR CARRIER’S TARIFFS, RULES OR REGULATION.

Domestic Conditions of Contract

1. This Condition of Contract complies to the Republic of Indonesia act No. 1 of 2009 concerning flights in accordance with the rule of law and other rule of the carrier, which is an integral part of the contarct and which is accessible for audit at the crrier sales office.
2. The person who is entitled to use the ticket is a passenger whose name is printed on the ticket and is supported by a valid identity. The passenger approves the airline to check wether the ticket is used by the designated person. In the case where the ticket is used or tried to be used by a person other than whose name is printed in the ticket, then the carrier is entitled to refuse to move the person and therefore the right for transport by this ticket is then cancelled.
3. The right to hand over the execution of this condition of contract to other carrier company, and the right to alter the agreed transit points, remain the right of the carrier.
4. The checked Baggage intended in this condition of conract, will only be returned to the passenger providing that the checked baggage tag is returned to the carrier.
5. a. The carrier is liable for any mishap the passenger and the baggage experience by reffering to the terms and limitations stated in the Republic of Indonesia Act No. 40 of 1995 and its revision, along with the general terms and conditions of the carrier.
   b. As far as no protest is filed by passenger upon the baggage collection, it is considered that the baggage is accepted in a complete and good conditions.
   c. All compensation demand must be verified by stating the amount of loss suffered.
   d. While the liability compensation for lost or pilfered baggage is fixly stated at the maximum amount of IDR 100.000 (one hundred thousond rupiahs) per kilogram.
   e. The carrier is not responsible for any damage of fragile / perishable items and live animal transpoted as baggage.
   f. The carrier is not responsible for any lost or damage of any personal belongings such as money, jewelry, electronic items, medicine, document and any kind of valuable letter transported as baggage.
6. Niether an agent, an employee or the carrier representative is entitled to change or cancel the carrier Conditions of Contract, tarif, and other carrier rule which applies partially or fully.