Baggage Service Office
| No | City | Airport | Phone | Office Hours |
| 1 | Ampenan | Selaparang, Mataram | 62-370-622987 ext 642 | 05.00-21.00 |
| 2 | Ambon | Pattimura | 62-911-322988 | 07.00-18.00 |
| 3 | Amsterdam | Schiphol Airport Term.3 | 31-2064-89444/2064-95077 | 24hrs |
| 4 | Bali | Ngurah Rai | Dom: 62-361-751011 ext.5209, Intl: 62-361-751011 ext.5405 | Dom: 08.00-02.00, Intl: 08.00-03.00 |
| 5 | Banjarmasin | Syamsoedin Noer | 62-511-4705277 ext 662 | 62-511-4705277 ext 662 |
| 6 | Biak | Frans Kaisiepo | 62-981-22555 ext 145 | 05.00-10.00 |
| 7 | Bangkok | International Airport Term.II Donmuang | 66-21345455 | 24hrs |
| 8 | Balikpapan | Sempingan | 62-542-766226 ext 1308 / 7054498 | 08.00-21.00 |
| 9 | Batam | Hang Na Dim International Airport | 62-778-761507 ext 2187 | 06.30 - 19.30 |
| 10 | Banda Aceh | Sultan Iskandar Muda | 62-651-26333 | 07.00-18.00 |
| 11 | Dubai | Dubai International Airport Term.1 | 0971-4-2245383 | 24 hrs |
| 12 | Jakarta | Soekarno-Hatta International Airport | Dom: 021-5506257, Int'l: 021-5506076 | Dom/Intl: 0600-2300 |
| 13 | Jambi | Sultan Thaha | 0741-573377 | 07.00 - 17.00 |
| 14 | Jayapura | Sentani | 0967-593737 | 06.00 - 16.00 |
| 15 | Jeddah | King Abdul Azziz II | 966-2-6850696 | 24 hours |
| 16 | Hongkong | Kai Tak International, Passenger Terminal 1 | Kai Tak International, Passenger Terminal 1 | 08.00 - 23.00 |
| 17 | Incheon | Incheon International Airport | 82-32-744-1990 | 06.30 - 16.00 |
| 18 | Jogjakarta | Adisutjipto | 0274-484261 ext.262 | 06.00 - 20.00 |
| 19 | Kendari | Haluoleo Airport | 62-401-3131687 | 08.00 - 16.00 |
| 20 | Kansai | Kansai International Airport | 81-724-553091 | 07.00 - 21.00 |
| 21 | Kupang | El Tari | 62-380-881644 | 06.00-18.00 |
| 22 | Kuala Lumpur | Kuala Lumpur International Airport | 603-87763739/733/762/785 | 24 hrs |
| 23 | Lampung | Raden Inten II Airport | 0721-7697246 | 06.00 - 18.00 |
| 24 | Manado | Sam Ratulangi | 62-431-814322 ext 641 | 07.30 - 16.30 |
| 25 | Melbourne | Melbourne International Airport | 61383364031/4444 | 24 hrs |
| 26 | Medan | Polonia | 62-61-77807619 | 07.00 - 22.00 |
| 27 | Makassar | Hasanuddin | 62-411-5421137 / 3656000 ext.6703 | 24 hrs |
| 28 | Malang | Abdulrahman Saleh Airport | 62-341-796140 | 07.00 - 15.00 |
| 29 | Nagoya | Nagoya International Airport 3F Passenger Terminal | 0569-38-1650 | 07.30 - 15.30 |
| 30 | Narita | |||
| 31 | Padang | Minangkabau | 62-751-819123 ext2169 | |
| 32 | Palangka Raya | 62-536-3224991 | 05.00 - 11.00 / 19.00 - 21.00 | |
| 33 | Palembang | Sultan Mahmud Badarudin II | 62-711-385049 | |
| 34 | Palu | Mutiara Airport | 62-451-486369 | 08.00 - 17.00 |
| 35 | Perth | Perth International Airport | 61-8-92709433 | 07.00-21.00 |
| 36 | Pangkal Pinang | Depati Amir | 62 717 431845 | 08.00 - 18.00 |
| 37 | Pekan Baru | Sultan Syarif Kasim II | 62-761-674815 | 08.00 - 18.00 |
| 38 | Pontianak | Supadio | ||
| 39 | Shanghai | Shanghai International Airport | 86-21-68340323/324 | 09.00-24.00 |
| 40 | Singapore | Changi International term.III | 65-65110456/459 | 24 hrs |
| 41 | Solo | Adisumarmo | 62-271-780714/715 ext 4227 / 5825432 | 06.00 - 17.00 |
| 42 | Semarang | Achmad Yani | 024-70194977 / 7607835 ext 298 | 05.00 - 20.00 |
| 43 | Surabaya | Juanda | 62-31-2986354 | 06.00 - 23.00 |
| 44 | Sydney | Sydney International Airport | 61 (02) 9691-6949 / 6093 | 06.00 - 21.00 |
| 45 | Timika | Moses Kilangin | 62-901-323757/767 | 05.30 - 14.30 |
| 46 | Ternate | Sultan Babullah | 62-921-3125654 | 08.00 - 14.00 |
