No Queues Necessary
Immigration check process in Garuda Indonesia flights

Immigration on Board (IoB), in which landing permits are handed on board flights, is a special service created by Garuda Indonesia for its customers to provide more comfort in travelling to Indonesia. Garuda Indonesia customers can go through the immigration check process such as handling and completing their immigration documents with the help of immigration officials specially prepared by Garuda Indonesia to obtain landing permits.

This service is available thanks to the cooperation between Garuda Indonesia and the Directorate General of Immigration from the Indonesian Ministry of Law and Human Rights and the Bank Rakyat Indonesia (BRI). The IoB was launched on February 1, 2010, after a test run in Garuda Indonesia flight (GA 881) from Tokyo to Denpasar (January 21, 2010) on the 245 passengers of this flight.

By utilizing this service, Garuda Indonesia passengers will no longer have to queue at the immigration counter per their arrival at the Ngurah Rai International Airport in Denpasar or the Soekarno Hatta Airport in Jakarta, giving passengers the benefit of saving precious time. The process of obtaining the Visa on Arrival is done in conjunction with our other efforts to improve our Indonesian-themed services within Garuda Indonesia flights.

Aside from the Tokyo-Denpasar route, IoB will also be available for other Garuda Indonesia international routes heading to Jakarta and Denpasar, including the Tokyo-Jakarta route, the Osaka-Denpasar route, the Amsterdam-Dubai-Jakarta route, the Sydney Jakarta route and the Seoul- Jakarta route. Garuda Indonesia also plans on expanding the IoB service to other routes. Below is the procedure for the IoB