Strategic Business Unit

The Strategic Business Unit (SBU) is an independent business unit within the company that focuses on resource-optimization to achieve maximum company value by providing products and services to internal and third party customers. The SBU includes Garuda Sentra Medika (GSM) Business Unit, Garuda Cargo Business Unit and Citilink Business Unit (Low Cost Carrier). These four business units are accountable to the Board of Directors.

Garuda Sentra Medika Business Unit (GSM SBU)
The primary function of GSM SBU is to facilitate the health and well-being of every on-duty cockpit and cabin crew as well as ensuring the safety of each flight. By conducting this function, we believe, this will result to better security sense of Garuda Indonesia passengers when they travel with Garuda Indonesia. To support those objectives, GSM engages in maintaining healthy conditions of Air Crews to be in accordance to the regulation of ICAO Annex 9 and Civil Aviation Safety Regulations (CASR) Part 67 and Part 183 concerning health maintenance programs by airline operators.

GSM SBU Address:
Jalan Angkasa Blok B15 Kav.1, Kemayoran Jakarta Pusat, Indonesia 10610


Garuda Cargo Business Unit (Cargo SBU)
The Cargo SBU handles cargo airflight services using the aircraft of PT Garuda Indonesia (Persero) Tbk. Together with its partners; various agents and GSSAs, the Cargo SBU provides cargo service for domestic and international destinations. In addition, Cargo SBU also provides individual or business deliveries through agents, GSSA or direct sales.

To spread the network of service, Cargo SBU cooperates in with a number of cargo operators such as Korean Airlines, Malaysian Airlines, China Airlines, and Turkish Airlines. Under this cooperation, Cargo SBU manages to handles cargo services to 50 cities throughout the world.

For further information visit: cargo.garuda-indonesia.com