• BACK
loader-loop
logoProcessing Your RequestThank you for waiting.Please do not close or refresh this page.

Book Flights


Supported Payment Options
Payment Security
Transaction Security

Car Rental / Transfer

Check In

Notice and Information

  • <Important> Each booking is only allowed one Online Check-in. If there is more than one passenger on a booking, all passengers must check-in all at once, otherwise the remaining passenger(s) will not be able to do Online Check-in and it can only be done at the airport.
  • Online Check-in service is available from 24 hours to 4 hours before departure; for domestic flights departing from Jakarta (CGK), the online check-in is available from 24 hours to 2 hours before departure.
  • Online Check-in is not available for the following passengers:
    • Passengers without e-ticket
    • Infants under 2 years old who are not occupying a seat.
    • Passengers who need special assistance at the airport, such as pregnant passengers, children younger than 12 years old who travel alone, Unaccompanied Minor (UM), the passengers that require wheelchair, stretcher case, or any other special handlings at the airport.
    • Group bookings (more than 9 persons)
  • The system will automatically assign you a seat, but you can change it by accessing the preferred seat option in our Online Check-in function.
  • For international flights, please show your Online Boarding Passes (both PDF and QR barcode boarding pass) to the Airport Check-in Counter before boarding.
  • For international flights, please make sure that your passport is valid up to at least 6 months from the travel date and secure other valid travel documents such as any visa documents required for the trip. Present them to the Airport Check-in Counter before boarding.
  • Boarding gate number and seat number may change without prior notice for the following reasons: the circumstances at the airport on the day of the flight or a change of aircraft. You may check boarding gate updates on the airport information display system at the airport.
  • If you fail to complete the Online Check-in procedure due to technical problems such as printer or system error, please refer to the instructions on the page and complete the boarding procedure at the Airport Check-in Counter.
  •  

    Information:

  • To use Online Check-in, please use your e-ticket with confirmed reservation.
  • For prompt customs and immigration procedures, please bring your passport and fill in your passport information during Online Check-in.
  • Passengers with connecting flights can check-in sequentially.
  • Please arrive early for quarantine and security checks. Please complete the check-in procedure at the Airport Check-in Counter at least 60 minutes before departure for domestic flights, and 90 minutes before departure for international flights.
  • Carry-on baggage should be limited to one piece, must not weigh more than 7 kg (for both Economy and Business Class), with maximum size: 56 cm length, 23 cm width, and 36 cm height (for CRJ and ATR Aircraft type maximum size is 41 cm length, 17 cm width, and 34 cm height).
  • Make sure that you are not carrying any valuable items in your checked baggage
  • For the safety and security of our passengers, crew, and the aircraft, please make sure that you are not carrying any dangerous items in your carry-on and checked baggage. Please click here for baggage restrictions information details
  • Please make sure that you pack your own baggage or supervise the person who does it for you.
  • The Airport Check-in Counter will be closed 45 minutes prior to departure for international flights and 30 minutes prior to departure for domestic flights
  • For flights departing from Terminal 3 Soekarno-Hatta International Airport, the Airport Check-in Counter is closed 60 minutes prior to scheduled departure for International flights and 45 minutes prior to scheduled departure for domestic flights.
  • Departure  gate  is closed 15 minutes prior to departure..
  • Passengers who want to cancel must report to the Airport Check-in Counter or Garuda Indonesia Call Center.
  • For further information please contact the Garuda Indonesia Call Center at 0804-1-807-807 (within Indonesia region only) or +62-21-2351 9999.

My Trip

The link below is designed to give you an easy access to obtain the latest updates of your missing baggage. Please input your Name and Reference No provided by our bagagge representative officer when you reported it, then press the submit button and the system will automatically inform you the latest updates of your baggage status.

Trace Baggage

Bid Upgrade

Take the opportunity to experience extra comfort in our Business Class cabin.

Info

The link below is designed to give you an easy access to obtain the latest updates of your missing baggage. Please input your Name and Reference No provided by our bagagge representative officer when you reported it, then press the submit button and the system will automatically inform you the latest updates of your baggage status.

Trace Baggage

Book Hotel

Book Hotel

Book a hotel room with Hotelopia

 

We’ve got great offer for you, which allows you to choose hotels and other accommodation choices worldwide - Safe, secure on-line bookings and more than 250,000 reviews from our travelers. Click on the link below now to enjoy!

 

Book Hotel

Thank you for visiting Garuda Indonesia’s website. Garuda Indonesia has to set up some terms of use to ensure we can keep this website useful, fun, and safe for everyone. Garuda Indonesia reserves the right to change these guidelines and disclaimers at any time. You are advised to read these terms carefully before using the website and by using this website you agree that each visit you make to the website shall be subject to the current guidelines of the terms.

All content on this website is owned and controlled by Garuda Indonesia, a flag carrier airline of Indonesia, a public company and listed on Indonesia Stack Exchange, and is protected by worldwide copyright laws. The contents or materials of this website pages, including but not limited to text, graphics, and icons are protected by copyright, trademark, or other intellectual property rights, and are owned and controlled by Garuda Indonesia (and its licensees and licencors) name, trademark, service marks, and trade name.

You may download one temporary copy of this materials on a single computer and print one copy of the materials for your own personal, domestic use only, such as use in learning (non-commercial purpose) about, evaluating, or acquiring Garuda Indonesia’s services and products, as long as you keep intact all accompanying copyright and other property notices. No other permission is granted to you to print, copy, reproduce, disassemble, transmit, distribute, republish, upload, download, post, store, display in public, alter or modify any content from this website without any prior written consent from Garuda Indonesia.

You may not use this website to make speculative, false or fraudulent booking . You may not use any devices, including any software or routine, which interferes with normal operation of this site or take any action that imposes an unreasonable load on Garuda Indonesia’s servers or other computer equipment, or other computer equipment and internet service providers.

You may not use any software, programme, algorithm, methodology or other automatics device including any deep-link, spider, page-scrape, robot, click spam, or crawl to monitor, access, acquiring information, generate searches, copy, collect or harvest any data, information or content found on this website, or use any manual process for the same purpose.

This website may contain links or reference to other sites that are not maintained by Garuda Indonesia. While Garuda Indonesia try to put links only to those sites which are good and safe for you, Garuda Indonesia shall neither be responsible for the content of those site and can not guarantee that sites will not change without any further information, and inclusion of a link in the website does not imply Garuda Indonesia’s endorsement of the site.

Content and availability of such other sites that may be operated and controlled by third parties and by our subsidiaries. Your access and use of such website remain solely at your own risk. Garuda Indonesia will not be liable for any direct, indirect, consequential losses and/or damage of whatsoever kind arising out of your access to such site

The contents you find on the website are provided “as is”, without warranty of any kind, either express or implied, including, without limitation any warranty for information services or products provided through or in connection with the website and any implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, expectation of privacy or non-infringement.

Any communication, including any ideas, inventions, or concepts you’ve sent to the website or otherwise to Garuda Indonesia directly by electronic mail, with the exception of personally identifiable information shall be treated as non-confidential, and Garuda Indonesia shall be free to reproduce, publish or otherwise use them in any way for any purpose including developing, manufacturing and/or marketing of goods and services, and in such circumstances you are not entitled to any reward or compensation from Garuda Indonesia. Garuda Indonesia reserve the right whenever necessary to disclose your personal information within our own offices, authorized agents, government/security agencies, or the providers of such services, in whatever country they may be located.