ISTANBUL, July 16, 2014 – SkyTeam, the global airline alliance, has marked the first anniversary of its Exclusive Lounge at Istanbul’s Atatürk International Airport. Available to SkyTeam Elite Plus, First and Business Class customers flying from Istanbul on the 10 member airlines serving the airport, the lounge has welcomed more than 77,000 passengers through its doors in the first 12 months since it was opened.
Building on the success of its facilities in Istanbul and London’s Heathrow Airport, SkyTeam will be increasing the number of Exclusive Lounges offered worldwide. The alliance will open a new lounge in Sydney towards the end of this year, with one in Dubai set to open early in 2015. These form a key part of SkyTeam’s SkyPort initiative, which was developed to deliver an enhanced travel experience for customers while realizing synergies at airport locations worldwide for the member carriers.
“We’ve been delighted with the success of our Istanbul Exclusive Lounge, which has received outstanding customer feedback with 95 percent of users saying it has substantially enhanced the service we offer passengers in Istanbul,” said Mr. Tae Joon Kim, SkyTeam’s Vice President, Airport Services. “SkyTeam strives to deliver value for customers and members and these lounges are designed to offer the highest level of hospitality further improving the customer experience.”
The lounge offers amenities including: a business centre, complete with printing facilities and complimentary Wi-Fi; a relaxation zone with oxygen bar and massage chairs; a bar and buffet offering a selection of different cuisines; and a reading area.
SkyTeam has colocation facilities across the globe in markets with no home carrier but where there is a strong collective SkyTeam presence.
SkyTeam members serving Istanbul’s Atatürk International Airport are: Aeroflot, Air France, Alitalia, China Southern, Delta Air Lines, Korean Air, KLM, Middle East Airlines (MEA), Tarom and Saudia.
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SkyTeam is a global airline alliance providing customers from member airlines access to an extensive global network with more destinations, more frequencies and more connectivity. Passengers can earn and redeem Frequent Flyer Miles throughout the SkyTeam network. SkyTeam member airlines offer customers access to 516 lounges worldwide. The 20 members are: Aeroflot, Aerolíneas Argentinas, Aeroméxico, Air Europa, Air France, Alitalia, China Airlines, China Eastern, China Southern, Czech Airlines, Delta Air Lines, Garuda Indonesia, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, Middle East Airlines, Saudia, TAROM, Vietnam Airlines and Xiamen Airlines. SkyTeam offers its 612 million annual customers over 16,323 daily flights to 1,052 destinations in 177 countries.
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