Take advantage of the Best Flexibility special offer for all new Garuda Indonesia's domestic and international bookings (except the Middle East and code-share flights) issued by 30 April 2020. We give you a chance to change your itinerary up to three times without fees.
Terms and Conditions:
- Booking period: 30 March - 30 April 2020
- Travel period: 30 March 2020 - 30 June 2021(complete travel)
- Valid for all Garuda Indonesia’s domestic and international flights (except the Middle East and code-share flights)
- Valid for one-way and return ticket
- Valid for individual booking with maximum 9 passengers in one booking code
Changes for the Same Route and Compartment:
- Free changes permitted three times with the last date of reissue must be before 30 September 2020
- Change fees and fare difference will be waived for new flights in the same cabin, same fare class and same route as originally ticketed
- New travel date permitted for departure until 30 June 2021
Changes for the Different Route or Compartment:
- Free changes permitted three times with the last date of reissue must be before 30 September 2020
- Voluntary upgrade to higher class (e.g economy class to business class) is permitted without reissue fee
- Difference in fares, taxes and surcharges will be collected
For Refund:
- Refund is permitted in the form of travel voucher
- The travel voucher can be redeemed for the future Garuda Indonesia’s flights with travel date until 30 June 2021(except the Middle East and code-share flights)
- Travel voucher can be processed at Garuda Indonesia Ticket Office only
- Once the travel voucher issued, voucher is non-refundable
- Travel voucher can be exchanged to all Garuda Indonesia Products
- Any different amount in travel voucher redeemed is non-refundable
- Australia reservation contact: phone 1300 365 330 or email reservations@garuda-indonesia.net.au
