GarudaMiles terms regarding Eco Lite:
- Benefits of Preferred Seat / Seat Selection for GarudaMiles Platinum & SkyTeam Elite Plus members related to Eco Lite are as follows:
- Class B ticket holders issued before program period (not Eco Lite): can choose seat in the Physical Distancing area
- Eco Lite / B Class ticket holders issued on program period: cannot do seat selection in the Physical Distancing area and applies to Eco Lite Terms & Conditions.
- GarudaMiles members with B Class Eco Lite can upgrade to Business Class by redeeming a number of miles (Upgrade by Miles) with the following mechanism:
- B Class ticket holders issued before DOI program (not Eco Lite): upgrade with redemption amount according to upgrade redemption value > N Class
- Eco Lite / B Class ticket holders on the DOI program: upgrade with redemption amount according to upgrade redemption value < N Class
- GarudaMiles members who are B Class Eco Lite holders can upgrade to Business Class with an upsell:
- Passengers with B Class (Eco Lite) tickets will be upsell in advance to Y Class published fares
- After upsell to Y Class, the passenger is eligible to upgrade by miles to Business Class
- GarudaMiles has the right to change the terms and conditions at any time without prior notice.
- Click here for more information about Garuda Indonesia Eco Lite ticket
For more information, you can contact Garuda Indonesia Call Center at (021) 2351 9999 / 0804 1 807 807 or email to garudamiles@garuda-indonesia.com