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GARUDAMILES POLICY FOR GARUDA INDONESIA ECO LITE TICKETS

GarudaMiles terms regarding Eco Lite:

  1. Benefits of Preferred Seat / Seat Selection for GarudaMiles Platinum & SkyTeam Elite Plus members related to Eco Lite are as follows:
    • Class B ticket holders issued before program period (not Eco Lite): can choose seat in the Physical Distancing area
    • Eco Lite / B Class ticket holders issued on program period: cannot do seat selection in the Physical Distancing area and applies to Eco Lite Terms & Conditions.

  2. GarudaMiles members with B Class Eco Lite can upgrade to Business Class by redeeming a number of miles (Upgrade by Miles) with the following mechanism:
    • B Class ticket holders issued before DOI program (not Eco Lite): upgrade with redemption amount according to upgrade redemption value > N Class
    • Eco Lite / B Class ticket holders on the DOI program: upgrade with redemption amount according to upgrade redemption value < N Class

  3. GarudaMiles members who are B Class Eco Lite holders can upgrade to Business Class with an upsell:
    • Passengers with B Class (Eco Lite) tickets will be upsell in advance to Y Class published fares
    • After upsell to Y Class, the passenger is eligible to upgrade by miles to Business Class

  4. GarudaMiles has the right to change the terms and conditions at any time without prior notice.
  5. Click here for more information about Garuda Indonesia Eco Lite ticket

 

For more information, you can contact Garuda Indonesia Call Center at (021) 2351 9999 / 0804 1 807 807 or email to garudamiles@garuda-indonesia.com

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Garuda Indonesia is the first Indonesian airline to join SkyTeam

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