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INFLIGHT CONNECTIVITY

Stay Updated in the Air With Our In-flight Connectivity

Access emails and social media networks with our in-flight connectivity* and stay connected with your family, friends or business associates always. Available to all classes, this service is complimentary to our First Class passengers.

To start enjoying this service, simply connect to our Wi-Fi network.

First Class Passengers

  • GarudaWifi

    After seat belt sign is off, activate your gadget and connect to “GarudaWifi”.

  • Open Browser

    Open your browser of choice, and Garuda portal will appear.

  • Login

    Enter login details as shown on your complimentary voucher.

  • You are now connected and free to surf the web.

Executive & Economy Class Passengers (On Demand)

  • GarudaWifi

    After seat belt sign is off, activate your gadget and connect to “GarudaWifi”.

  • Open Browser

    Open your browser of choice, and Garuda portal will appear.

  • Select Package

    Enter login details as shown on your complimentary voucher.

  • Pay

    Complete the online payment using your credit card.

  • You are now connected and free to surf the web.

Starting from 15 December 2019, free text chat service will be provided to passenger during flight on selected aircraft A330-300/200/900Neo. Passenger could access messaging application for free, such as Whatsapp, Line, iMessage, WeChat and Instagram Message during flight. Passenger just only find wifi signal (WAP) on the aircraft and follow the steps to get this service.

*Free text chat is available on several aircraft type A330-300/200/900Neo

Boeing 777-300 ER

TIME-BASED SYSTEM

1 Hour USD 11.95
3 Hours USD 16.95
24 Hours USD 21.95
Text Chat (20MB) USD 5

*starting 5 October 2016, for email and chatting.

Airbus A330-200/300

TIME-BASED SYSTEM

Text Chat Plan (only for messaging application, such as Whatsapp, Line, iMessage, WeChat and Instagram Message) Free
1 Hour (up to 30MB) USD 11.95
3 Hours (up to 50MB) USD 16.95
Whole Flight (up to 100MB) USD 21.95

*if the given time and wifi quota run out, internet connection will be terminated.

Airbus A330-900Neo

TIME-BASED SYSTEM

Text Chat Plan (only for messaging application, such as Whatsapp, Line, iMessage, WeChat and Instagram Message) Free
Up to 50MB
USD 11.95
Up to 150MB USD 16.95
Up to 250MB USD 21.95

*if the given time and wifi quota run out, internet connection will be terminated.

Enjoy 15 minutes free internet connection on all Airbus fleets equipped with in-flight connectivity. Connect your devices to our wifi connection, log on to our in-flight connectivity portal in your web browser, and follow the instructions.

*inflight connectivity is available on all Boeing 777 and selected A330 aircrafts

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嘉魯達印尼航空是印尼首間加入天合聯盟(SkyTeam)的航空公司

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