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INFORMATION ABOUT OPERATIONAL POLICY DUE TO THE IMPACT COVID-19 OUTBREAK

Clinic

Find the address of the closest Garuda Sentra Medika clinics and doctor schedules.

Clinics Kemayoran – Jl. Angkasa Blok B 5 No 15 kav 1, Kemayoran-Jakarta Pusat, 10610, Telp (021) 4241000 (Hunting)

Clinics Kemayoran
Polyclinics	Doctor Name	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Notes
General	dr. Shinta Eka Kusuma	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 13.00	Saturday on schedule
	dr. Mellina	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 13.00	Saturday on schedule
Dental Services	drg. Aristiowati	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 13.00	Saturday on schedule
	drg. Netty Hidayati	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 13.00	Saturday on schedule
Aviation Medicine	dr. Arya Ritcie Kuzma Dimitri	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00
	dr. Safitri Rachmayanti, FS	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00
Eye Clinic	dr. Soemardoko Tjokrowidigdo, Sp.M, Sp.KP	14.00 - finished		14.00 - finished		14.00 - finished
	dr. Sigit Sugasrianto, Sp.M		10.00 - finished		10.00 - finished		10.00 - finished
Cardiology	dr. Arrieska Ann Soenarta, Sp.JP	09.00 – finished		09.00 - finished		09.00 - finished
	dr. Dedy Wihanda, Sp.PD KKV		09.00 - finished		09.00 - finished
Internal Medicine	dr. Fatimah Eliana, Sp.PD	13.30 - finished			13,30 - finished
Pharmacy		08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 13.00
Radiology		08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 13.00
	dr. Partogi Napitupulu, Sp.Rad	07.30 - 08.30		07.30 - 08.30		07.30 - 08.30
	dr Priyo Sidipratomo, Sp.Rad		07.30 - 08.30		07.30 - 08.30
Medical Laboratory		08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 13.00
Physiotherapy		08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00
Orthodontics	dr. Ines Nisa Khairi, Sp. Ort				14.00 - finished			With agreement

Travel Clinic
Services	Contact Number
MEDIF Approval (Flight Approval)	Weekdays Office Hour : Ph : (021) 4241000 – Ext. 6136 Fax : (021) 4245809 Email : travelclinic.gsm@garuda-indonesia.com After Office Hour (+ Weekend) Ph : (021) 25601565 Contact Person : Flight Nurse – Jaenudin Didi N. (0812 9125 2232) / Marseno Haji (0857 7444 1914)

Oxygen Tank Rental

Medical Escorting / Evacuation

Ambulance

Clinics GSO – Gd. Garuda Sentra Operasi, Jl. Raya Bandara – Cengkareng-Tangerang, Telp (021) 25601565

Clinics GSO
Polyclinics	Doctor Name	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Notes
General	dr. Setyo Junianto	24 jam						on schedule
	dr. Muji Hartiningsih
	dr. Endrico Xavierees Tungka
	dr. Agnes
	dr. Desi F Rompas	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00
Orthodontics	drg. Rubby Eka Tri Agustina	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00
	drg. Melisa Hadiyati	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00
Pharmacy		24 jam
Physiotherapy		08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00
Medical Laboratory		08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00

Clinics Cikokol Tangerang – Ruko Modernland Blok AR 19-20, Jl. KH. Hasyim Ashari, Cikokol-Tangerang, Telp (021) 55748000

Clinics Cikokol Tanggerang
Polyclinics	Doctor Name	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Notes
General	dr. Bambang Sugeng	07:30-16:00	07:30-16:00	07:30-16:00	07:30-16:00	07:30-16:00
	dr. Akhmad Fahrur Rhory Al Ghazali	24 jam						on schedule
	dr. Yongki
	dr. Ariefah Jauhara
	dr. Arini Dwi Fitri
	dr. Sarifatul Alawiyah Lubis
	dr. Winda Setyowulan
Orthodontics	drg. Andhita Aldiba	08.00 - 20.00						on schedule
	drg. Ilmi Ahsanu Amalan
	drg. Stella Angela Kristien
	drg. Puti Nissa Erinda
Pharmacy		24 Jam
Medical Laboratory		08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00
Obstetrics		08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00

Clinics Bekasi – Revo Town No. 65-66, Jl. Ahmad Yani, Pekayon-Bekasi, Telp (021) 82425408

Clinics Bekasi
Polyclinics	Doctor Name	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Notes
General	dr. Rani Arfani	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 – 13.00
Orthodontics	drg. Taqia Akmal Haris	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 13,00
Pharmacy		08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 – 13.00
Medical Laboratory		08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 – 13.00

Clinics Bintaro – Ruko Elang Raya Kav. 1 No. 13, Jl. Bintaro Jaya Sektor IX Jakarta Selatan, Telp (021) 7450818

Clinics Bintaro
Polyclinics	Doctor Name	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Notes
General	dr. Linda Nafia Waelauruw	08:00-21:00		08:00-21:00		08:00-21:00
	dr. Tutut Nurjanah		08.00 - 21.00		08.00 – 21.00		08.00 – 21.00
Orthodontics	drg. Ditta Gracia Rosalinda	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00
Pharmacy		08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 - 16.00	08.00 – 13.00

We are currently developing the system for a better experience. Apologize for the inconvenience and thank you.

Manage My Booking
Bid Upgrade

Terms & Conditions Manage My Booking

This feature allows you to do the following things:

Check booking information.
Add or change additional services (may chargeable) such as Seat Selection, Special Meal Request, and Prepaid Excess Baggage.
- Chargeable additional service(s) is only valid on tickets purchased via Garuda Indonesia’s Channel (Website, GIA Mobile App, Sales Office, and Contact Center).
- Note that you need to change your services following your schedule modification or else your services will not be available to your new schedule
Change contact information.
Modify Flights (Reschedule).
- Rescheduling is allowed for all Garuda Indonesia flights (Domestic or International).
- Rescheduling is only allowed before flight departure.
- Rescheduling is only valid on tickets purchased via Garuda Indonesia’s Channel (Website, GIA Mobile App, Sales Office, and Contact Center).
- Note that you need to change your services following your schedule modification or else your services will not be available to your new schedule

For more detail, please check this link.

I have read online Manage My Booking notice and Information

Flight Schedule
Flight Info

Check In
TravelDoc

Terms & Conditions Web Check-In

<Important> Each booking is only allowed one Online Check-in. If there is more than one passenger on a booking, all passengers must check-in all at once, otherwise the remaining passenger(s) will not be able to do Online Check-in and it can only be done at the airport.
Online Check-in service is available from 48 hours to 2 hours before departure for domestic flights and 48 hours to 4 hours before departure time for international flights.
Online Check-in is not available for the following passengers:
- Passengers without e-ticket
- Infants under 2 years old who are not occupying a seat.
- Passengers who need special assistance at the airport, such as pregnant passengers, children younger than 12 years old who travel alone, Unaccompanied Minor (UM), the passengers that require wheelchair, stretcher case, or any other special handlings at the airport.
- Group bookings (more than 9 persons)
The system will automatically assign you a seat, but you can change it by accessing the preferred seat option in our Online Check-in function.
For international flights, please show your Online Boarding Passes (both PDF and QR barcode boarding pass) to the Airport Check-in Counter before boarding.
For international flights, please make sure that your passport is valid up to at least 6 months from the travel date and secure other valid travel documents such as any visa documents required for the trip. Present them to the Airport Check-in Counter before boarding.
Boarding gate number and seat number may change without prior notice for the following reasons: the circumstances at the airport on the day of the flight or a change of aircraft. You may check boarding gate updates on the airport information display system at the airport.
If you fail to complete the Online Check-in procedure due to technical problems such as printer or system error, please refer to the instructions on the page and complete the boarding procedure at the Airport Check-in Counter.

Information:

To use Online Check-in, please use your e-ticket with confirmed reservation.
For prompt customs and immigration procedures, please bring your passport and fill in your passport information during Online Check-in.
Passengers with connecting flights can check-in sequentially.
Please arrive early for quarantine and security checks. Please complete the check-in procedure at the Airport Check-in Counter at least 60 minutes before departure for domestic flights, and 90 minutes before departure for international flights.
Carry-on baggage should be limited to one piece, must not weigh more than 7 kg (for both Economy and Business Class), with maximum size: 56 cm length, 23 cm width, and 36 cm height (for CRJ and ATR Aircraft type maximum size is 41 cm length, 17 cm width, and 34 cm height).
Make sure that you are not carrying any valuable items in your checked baggage
For the safety and security of our passengers, crew, and the aircraft, please make sure that you are not carrying any dangerous items in your carry-on and checked baggage. Please click here for baggage restrictions information details
Please make sure that you pack your own baggage or supervise the person who does it for you.
The Airport Check-in Counter will be closed 45 minutes prior to departure for international flights and 30 minutes prior to departure for domestic flights.
For flights departing from Terminal 3 Soekarno-Hatta International Airport, the Airport Check-in Counter is closed 60 minutes prior to scheduled departure for International flights and 45 minutes prior to scheduled departure for domestic flights.
Boarding gate open 120 minutes prior to departure.
Aircraft door is closed 10 minutes prior to departure.
Passengers who want to cancel must report to the Airport Check-in Counter or Garuda Indonesia Call Center.
For further information please contact the Garuda Indonesia Call Center at 0804-1-807-807 (within Indonesia region only) or +62-21-2351 9999.

I have read online Check-In notice and information

Continue

Travel Voucher

Book & Trip

We are currently developing the system for a better experience. Apologize for the inconvenience and thank you.

Terms & Conditions Web Check-In

<Important> Each booking is only allowed one Online Check-in. If there is more than one passenger on a booking, all passengers must check-in all at once, otherwise the remaining passenger(s) will not be able to do Online Check-in and it can only be done at the airport.
Online Check-in service is available from 48 hours to 2 hours before departure for domestic flights and 48 hours to 4 hours before departure time for international flights.
Online Check-in is not available for the following passengers:
- Passengers without e-ticket
- Infants under 2 years old who are not occupying a seat.
- Passengers who need special assistance at the airport, such as pregnant passengers, children younger than 12 years old who travel alone, Unaccompanied Minor (UM), the passengers that require wheelchair, stretcher case, or any other special handlings at the airport.
- Group bookings (more than 9 persons)
The system will automatically assign you a seat, but you can change it by accessing the preferred seat option in our Online Check-in function.
For international flights, please show your Online Boarding Passes (both PDF and QR barcode boarding pass) to the Airport Check-in Counter before boarding.
For international flights, please make sure that your passport is valid up to at least 6 months from the travel date and secure other valid travel documents such as any visa documents required for the trip. Present them to the Airport Check-in Counter before boarding.
Boarding gate number and seat number may change without prior notice for the following reasons: the circumstances at the airport on the day of the flight or a change of aircraft. You may check boarding gate updates on the airport information display system at the airport.
If you fail to complete the Online Check-in procedure due to technical problems such as printer or system error, please refer to the instructions on the page and complete the boarding procedure at the Airport Check-in Counter.

Information:

To use Online Check-in, please use your e-ticket with confirmed reservation.
For prompt customs and immigration procedures, please bring your passport and fill in your passport information during Online Check-in.
Passengers with connecting flights can check-in sequentially.
Please arrive early for quarantine and security checks. Please complete the check-in procedure at the Airport Check-in Counter at least 60 minutes before departure for domestic flights, and 90 minutes before departure for international flights.
Carry-on baggage should be limited to one piece, must not weigh more than 7 kg (for both Economy and Business Class), with maximum size: 56 cm length, 23 cm width, and 36 cm height (for CRJ and ATR Aircraft type maximum size is 41 cm length, 17 cm width, and 34 cm height).
Make sure that you are not carrying any valuable items in your checked baggage
For the safety and security of our passengers, crew, and the aircraft, please make sure that you are not carrying any dangerous items in your carry-on and checked baggage. Please click here for baggage restrictions information details
Please make sure that you pack your own baggage or supervise the person who does it for you.
The Airport Check-in Counter will be closed 45 minutes prior to departure for international flights and 30 minutes prior to departure for domestic flights.
For flights departing from Terminal 3 Soekarno-Hatta International Airport, the Airport Check-in Counter is closed 60 minutes prior to scheduled departure for International flights and 45 minutes prior to scheduled departure for domestic flights.
Boarding gate open 120 minutes prior to departure.
Aircraft door is closed 10 minutes prior to departure.
Passengers who want to cancel must report to the Airport Check-in Counter or Garuda Indonesia Call Center.
For further information please contact the Garuda Indonesia Call Center at 0804-1-807-807 (within Indonesia region only) or +62-21-2351 9999.

I have read online Check-In notice and information

Continue

My Trip

Manage My Booking
Bid Upgrade

Terms & Conditions Manage My Booking

This feature allows you to do the following things:

Check booking information.
Add or change additional services (may chargeable) such as Seat Selection, Special Meal Request, and Prepaid Excess Baggage.
- Chargeable additional service(s) is only valid on tickets purchased via Garuda Indonesia’s Channel (Website, GIA Mobile App, Sales Office, and Contact Center).
- Note that you need to change your services following your schedule modification or else your services will not be available to your new schedule
Change contact information.
Modify Flights (Reschedule).
- Rescheduling is allowed for all Garuda Indonesia flights (Domestic or International).
- Rescheduling is only allowed before flight departure.
- Rescheduling is only valid on tickets purchased via Garuda Indonesia’s Channel (Website, GIA Mobile App, Sales Office, and Contact Center).
- Note that you need to change your services following your schedule modification or else your services will not be available to your new schedule

For more detail, please check this link.

I have read online Manage My Booking notice and Information

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