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Garuda Indonesia Sales Office – TANJUNG PINANG

CK Tanjung Pinang Hotel
Address : Jl. RH Fisabilillah Km 8 No. 10, Tanjungpinang Timur, Tanjung Pinang, Kepulauan Riau 29125
Whatsapp Service : 0812 7078 1000
Operational Hours : Mon – Fri : 08.00 – 17.00
Saturday, Sunday & Public Holiday : Closed

 

International Raja Haji Fisabilillah Airport
Address : Bandara Km 12, Tanjungpinang Timur, Tanjung Pinang, Kepulauan Riau 29125
Whatsapp Service : 0823 8567 3920 
Operational Hours :
  • Monday-Friday : 05.00 – 18.00
  • Saturday: 05.00 - 15.00
  • Sunday: 09.00 - 17.00

If you’d like to request a refund, you can send an e-mail to e-booking@garuda-indonesia.com by providing information as follows:

  • Name as stated on the passenger’s ticket
  • Ticket numbers
  • All routes
  • Route that you wish to refund
  • Credit or debit card numbers
  • Scanned identity card & credit/debit card

Please note that stipulation of ticket refund  is based on Garuda Indonesia’s regulation for each sub-class.

More information, please contact our 24-hour contact center at 0804 1 807 807 or (021) 2351 9999

If you need online reservation service and call centre outside of our operational hours, you can access them via this page.

 

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