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GarudaMiles Benefit & Service Adjustment

Thank you for becoming our loyal GarudaMiles member. As part of our effort to improve service concept for GarudaMiles member, herewith we inform you:

Effective April 1st 2019, Garuda Indonesia Lounge Access at Terminal 3 Soekarno - Hatta International Airport, Cengkareng will only be available for GarudaMiles Platinum member and Business Class Passenger. This will also be applied in all Garuda Indonesia Lounge outside Cengkareng effective May 1st 2019.

For GarudaMiles Gold members, effective April 1st 2019, enjoy various benefits and advantages as follow:

  • Priority Check-In Counter
    Check-in service through special counters
  • Priority Baggage Handling
    Special baggage label and priority handling for your baggage
  • Priority Boarding
    Board the aircraft first through the priority boarding lane
  • Lounge Access Redemption*
    Convert your mileage to access lounge in several airports
  • Special Mileage Gift Renewal**
    Mileage bonus every time you maintain your Gold membership status
  • Free Excess Baggage
    Free 15 kg additional baggage allowance
  • Tier Bonus Miles
    25% additional Tier Bonus Miles

*Redemption mileage program for Garuda Indonesia Executive Lounge access applies at certain airports (Soekarno Hatta - Cengkareng, Ngurah Rai - Denpasar, Sultan Syarif Kasim II - Pekanbaru and Kualanamu - Medan) and valid only for GarudaMiles Gold and EC+ member (not valid for companion). The mileage redemption amount is 4000 miles, and the redemption process can be done at Garuda Indonesia Sales Office. 

** Special Mileage Gift Renewal of 2,000 miles will be awarded each time a GarudaMiles Gold member manages to maintain a Gold membership for the next membership period.


With GarudaMiles, Your journey will be more rewarding.

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