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GarudaMiles Benefit & Service Adjustments

Thank you for becoming our loyal GarudaMiles member. As part of our effort to improve service concept for GarudaMiles member, herewith we inform you:

Effective April 1st 2019, Garuda Indonesia Lounge Access at Terminal 3 Soekarno - Hatta International Airport, Cengkareng will only be available for GarudaMiles Platinum member and Business Class Passenger. This will also be applied in all Garuda Indonesia Lounge outside Cengkareng effective May 1st 2019.

For GarudaMiles Gold members, effective April 1st 2019, enjoy various benefits and advantages as follow:

  • Priority Check-In Counter
    Check-in service through special counters

  • Priority Baggage Handling
    Special baggage label and priority handling for your baggage

  • Priority Boarding
    Board the aircraft first through the priority boarding lane

  • Lounge Access Redemption*
    Convert your mileage to access lounge in several airports

  • Special Mileage Gift Renewal**
    Mileage bonus every time you maintain your Gold membership status

  • Free Excess Baggage
    Free 15 kg additional baggage allowance

  • Tier Bonus Miles
    25% additional Tier Bonus Miles

We also present the exclusive program of 30% discount for you our valuable GarudaMiles Gold & EC+ members to enjoy access to following Concordia Lounges effective 1st May 2019 :

    1. Concordia Lounge Banjarmasin
    2. Concordia Premier Lounge Surabaya
    3. Concordia Bluesky Premium Lounge Surabaya
    4. Concordia Lounge Yogyakarta Terminal-A
    5. Concordia Lounge Kupang
    6. Concordia Lounge Semarang
    7. Concordia Lounge Denpasar
    8. Concordia Lounge Solo
    9. Concordia Lounge Manado
    10. Concordia Lounge Lombok
    11. Concordia Lounge Makassar


*Lounge Access Redemption is a program in which GarudaMiles Gold member can redeem their mileage for Garuda Indonesia Executive Lounge access at certain airports and is only valid for GarudaMiles Gold membership holders (not applicable for traveling companion).
Mileage redemption can be done online through the Garuda Indonesia website or offline at Garuda Indonesia Sales Office with the following conditions:

GA Airport Executive Lounge Miles Redemption (miles) Effective Date
Soekarno – Hatta, Cengkareng 4,000 1 April 2019
Ngurah Rai, Denpasar 1 May 2019
Kualanamu, Medan
Sultan Syarif Kasim II, Pekanbaru

** Special Mileage Gift Renewal of 2,000 miles will be awarded each time a GarudaMiles Gold member manages to maintain a Gold membership for the next membership period.


With GarudaMiles, Your journey will be more rewarding.

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