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Garuda Indonesia supports Mandalika Racing Team Indonesia in order to encourage Indonesia's achievements in motorsports in the world championship. Get exclusive merchandise from Mandalika Racing Team Indonesia exclusively for GarudaMiles members by redeeming your miles.

Merchandise Type and Miles Redemption Amount :

strong>Merchandise Miles Redeemed Size Availability
Jacket 5,000 M, L, XL, XXL (based on merchandise availability) Sold
Hoodie Jacket 5,000 Sold
Polo Shirt 3,000 Sold
T-Shirt 3,000 Sold
Keychain Set 1,000 - Sold

Term & Condition :

  1. Program period: 3 October – 31 December 2023 (based on merchandise availability)
  2. Valid for all GarudaMiles members.
  3. Redemption is done by contacting the GarudaMiles CS team and merchandise will be sent from GarudaMiles CS by redeeming a number of miles as a substitute for packaging and shipping costs and area coverage as follows:
    Origin Destination Miles Redeemed / Kg
    Jakarta Jabodetabek 500
    Jawa 1,000
    Sumatera, Bali/ Nusantara, Sulawesi, Kalimantan, Papua 1,500
  4. It is allowed to redeem more than 1 merchandise as long as member’s miles balance is sufficient.
  5. Merchandise delivery by GarudaMiles CS team is maximum H+3 working day after successful redemption.

Redemption Mechanism: 

  1. GarudaMiles member send request email/WA request to GarudaMiles CS team with subject “Redemption Merchandise Mandalika Racing” by email to garudamiles@garuda-indonesia.com or Garuda Indonesia WhatsApp Service at 0811 2 807 807 (text only), by providing information:
    • Name
    • GarudaMiles number
    • Date of birth
    • Contactable Phone number
    • Kind & amount of merchandise items want to redeemed
    • Delivery Address

    Note: Address of request email or phone number must be the same with email/phone number registered at GarudaMiles database.

  2. After successful redemption, GarudaMiles members will receive a notification via email or WhatsApp from GarudaMiles CS team.

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Garuda Indonesia is the first Indonesian airline to join SkyTeam

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