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Selection of Quality Hotels to Spoil Yourself

GarudaMiles Redemption Accor Hotels is an additional facility for GarudaMiles members where GarudaMiles members can exchange their mileage with vouchers to stay at Accor Hotel chains. The mileage needed would be 20,000 up to 36,000, depending on the chosen hotel.


  • Reserve by phone calls to AccorHotels Call Center +62 21 25533400 and you will get hotel booking code and time limit.
  • Request the Mileage to get redeemed at the Garuda Indonesia Sales/Ticketing Office and by informing your hotel booking code.
  • Reconfirm by phone to the Hotel that you have get the redemption voucher.
  • Check in at the Hotel and bring your Voucher, GarudaMiles card and Identity Card.
  • The hotel officials will verify your member voucher on the GarudaMiles system.

Listings Hotel & Tables Mileage Redemption

Hotel Brand City Address Room Type
Pullman Bali Legian Beach Pulman Bali Jl. Melasti - Legian - Bali 80361 Indonesia Luxury Room
Pullman Jakarta Central Park Pullman Jakarta Podomoro City, Jl. Let. Jend. S. Parman Kav. 28, Jakarta 11470, Indonesia Deluxe Room
Pullman Jakarta Indonesia Pullman Jakarta JI. MH. Thamrin 59 Jakarta 10350 Superior Room
Grand Mercure Maha Cipta Medan Angkasa Grand Mercure Medan Jl. Sutomo No. 1, Medan 20235, Indonesia Deluxe Room
Grand Mercure Bandung Setiabudi Grand Mercure Bandung Jl. Dr. Setiabudi No 269 - 275, Bandung 40154, Indonesia Superior Room
Grand Mercure Jakarta Harmoni Grand Mercure Jakarta Jl. Hayam Wuruk No. 36 / 37, Jakarta Pusat 10120, Indonesia Superior Room
Grand Mercure Jakarta Kemayoran Grand Mercure Jakarta Jl. H. Benyamin Sueb Kav. B-6, Superblock Mega Kemayoran Kota Baru Bandar Kemayoran, Jakarta Pusat 10610 Superior Room
Grand Mercure Yogyakarta Adi Sucipto Grand Mercure Yogyakarta Jl. H. Benyamin Sueb Kav. B-6, Superblock Mega Kemayoran Kota Baru Bandar Kemayoran, Jakarta Pusat 10610 Superior Room
Novotel Balikpapan Novotel Balikpapan Jl. Brigjen Ery Suparjan No 2, Balikpapan, 76112 Indonesia Superior Room
Novotel Bali Benoa Novotel Bali Jl. Pratama No 70, Tanjung Benoa - Benoa 80361 Bali - Indonesia Deluxe Room
Novotel Bali Ngurah Rai Airport Novotel Bali Jl. Raya Gusti Ngurah Rai 80362 Bali - Indonesia Superior Room
Novotel Bali Nusa Dua Hotel & Residences Novotel Bali ITDC Complex Jl. Pantai Mengiat, Nusa Dua, Bali 80363, Indonesia Deluxe Room with Balcony
Novotel Bandung Novotel Bandung Jalan Cihampelas No. 23-25 Bandung, West Java, 40171 Indonesia Superior Room
Novotel Bangka Novotel Bangka Jl. Soekarno Hatta, KM.5, Pangkalpinang 33171, Kep. Bangka Belitung, Indonesia Standard Room
Novotel Banjarmasin Airport Novotel Banjarmasin Jl. A. Yani km.27 no.1A, Landasan Ulin Timur - Kota Banjarbaru, 70724 - Indonesia Superior Room
Novotel Bogor Golf Resort & Convention Center Novotel Bogor Golf Estate Bogor Raya, Bogor, 16710 Indonesia Standard Room
Novotel Jakarta Mangga Dua Square Novotel Jakarta Jalan Gunung Sahari Raya No.1, Jakarta, 14420 Indonesia Deluxe Room
Novotel Karawang Novotel Karawang Jl Interchange Karawang Barat, Margakaya Teluk Jambe Barat, 41361 KARAWANG, INDONESIA Superior Room
Novotel Lampung Novotel Lampung Jalan Gatot Subroto No.136 Bandar Lampung, 35226 Sumatera - Indonesia Superior Room
Novotel Lombok Resort & Villas Novotel Lombok Mandalika Resort Pantai Putri Nyale Pujut Lombok Tengah, Lombok, 83001, Lombok, Indonesia Superior Room
Novotel Makassar Grand Shayla Novotel Makassar Jalan Chairil Anwar no. 28, Makassar, Sulawesi Selatan, 90113 Indonesia Superior Room
Novotel Manado Golf Resort & Convention Center Novotel Manado JI. A.A. Maramis, Kairagi II Manado Sulawesi Utara, 95254 Indonesia Superior Room
Novotel Palembang Novotel Palembang Jalan R. Sukamto No. 8A, Palembang, Sumatera Selatan 30127 Indonesia Superior Room
Novotel Pekanbaru Novotel Pekanbaru Jalan Riau No. 59, Pekanbaru, Riau 28154 Indonesia Superior Room
Novotel Semarang Novotel Semarang Jalan Pemuda No.123, Semarang, Jawa Tengah 50132 Indonesia Standard Room
Novotel Solo Novotel Solo Jalan Slamet Riyadi 272, Solo, 57131, Central Java, Indonesia Superior Room
Novotel Samator Surabaya Timur Novotel Surabaya Jalan Raya Kedungbaruk 26-28, Surabaya 60298, Indonesia Superior Room
Novotel Surabaya Hotel & Suites Novotel Surabaya Jl. Ngagel 173-175, Surabaya, 60246 Indonesia Superior Room Garden View
Novotel Tangerang Novotel Tangerang Tangcity Superblock. Jl. Jenderal Sudirman No.1 Tangerang 15114 Indonesia Superior Room
Novotel Yogyakarta Novotel Yogyakarta JI. Jendral Sudirman, No.89. Terban, Gondokusuman, Yogyakarta, 55223 Indonesia Standard Room
Novotel Bukittinggi Novotel Bukittinggi Jl . Laras Datuk Bandaro, Bukittinggi 26115 West Sumatera, Indonesia Superior Room

*list of hotels may change at any time


Hotel Mileage Redeemed
Novotel Bali & Lombok 29,500
Novotel Bogor Golf Resort 25,000
Other Novotel 20,000
Pullman 36,000
Grand Mercure 24,000


  • GarudaMiles members can only stay at a hotel listed on the voucher. 1 voucher is only valid for 1 night. Voucher is eligible 6 months since it is issued.
  • Name listed on the hotel reservation should match the name on Indonesian ID or Passport and match the name on the voucher. If they are not the same, then Best Unrestricted Rate will be applied.
  • 1 voucher is only valid for 1 night and 1 room
  • GarudaMiles member must make their reservation at AccorHotels Reservation Center
  • GarudaMiles member must bring the voucher during the hotel check-in
  • There is no cancellation fee only if the cancellation is made until it strikes 6 PM (18:00) at the local time. If not, you will get charged with price for the first night
  • The rooms depends on the hotel availability. Black-out dates may be applicable at some hotels who participate
  • During the reservation, you also must bring your active credit card
  • Reservation channel that can be used by GarudaMiles member is AccorHotels Reservation Center - +62 21 25533400
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