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Exchange Your Mileage to Stay at Accor Hotels

Selection of Quality Hotels to Spoil Yourself

GarudaMiles Redemption Accor Hotels is an additional facility for GarudaMiles members where GarudaMiles members can exchange their mileage with vouchers to stay at Accor Hotel chains. The mileage needed would be 20,000 up to 36,000, depending on the chosen hotel.


  • Reserve by phone calls to AccorHotels Call Center +62 21 25533400 and you will get hotel booking code and time limit.
  • Request the Mileage to get redeemed at the Garuda Indonesia Sales/Ticketing Office and by informing your hotel booking code.
  • Reconfirm by phone to the Hotel that you have get the redemption voucher.
  • Check in at the Hotel and bring your Voucher, GarudaMiles card and Identity Card.
  • The hotel officials will verify your member voucher on the GarudaMiles system.

Listings Hotel & Tables Mileage Redemption

Hotel Brand City Room Type
Pullman Jakarta Central Park Pullman Jakarta Deluxe Room
Pullman Jakarta Indonesia Pullman Jakarta Superior Room
Grand Mercure Maha Cipta Medan Angkasa Grand Mercure Medan Deluxe Room
Grand Mercure Bandung Setiabudi Grand Mercure Bandung Superior Room
Grand Mercure Jakarta Harmoni Grand Mercure Jakarta Superior Room
Grand Mercure Jakarta Kemayoran Grand Mercure Jakarta Superior Room
Grand Mercure Yogyakarta Adi Sucipto Grand Mercure Yogyakarta Superior Room
Novotel Balikpapan Novotel Balikpapan Superior Room
Novotel Bali Benoa Novotel Bali Deluxe Room
Novotel Bali Ngurah Rai Airport Novotel Bali Superior Room
Novotel Bali Nusa Dua Hotel & Residences Novotel Bali Deluxe Room with Balcony
Novotel Bandung Novotel Bandung Superior Room
Novotel Bangka Novotel Bangka Standard Room
Novotel Banjarmasin Airport Novotel Banjarmasin Superior Room
Novotel Bogor Golf Resort & Convention Center Novotel Bogor Standard Room
Novotel Jakarta Mangga Dua Square Novotel Jakarta Superior Room
Novotel Karawang Novotel Karawang Superior Room
Novotel Lampung Novotel Lampung Standard Room
Novotel Lombok Resort & Villas Novotel Lombok Superior Room
Novotel Makassar Grand Shayla Novotel Makassar Superior Room
Novotel Manado Golf Resort & Convention Center Novotel Manado Superior Room
Novotel Pekanbaru Novotel Pekanbaru Superior Room
Novotel Semarang Novotel Semarang Standard Room
Novotel Solo Novotel Solo Superior Room
Novotel Samator Surabaya Timur Novotel Surabaya Superior Room
Novotel Surabaya Hotel & Suites Novotel Surabaya Superior Room Garden View
Novotel Tangerang Novotel Tangerang Superior Room
Novotel Yogyakarta Novotel Yogyakarta Standard Room
Novotel Bukittinggi Novotel Bukittinggi Superior Room

*list of hotels may change at any time


Hotel Mileage Redeemed
Novotel Bali & Lombok 29,500
Novotel Bogor Golf Resort 25,000
Other Novotel 20,000
Pullman 36,000
Grand Mercure 24,000


  • GarudaMiles members can only stay at a hotel listed on the voucher. 1 voucher is only valid for 1 night. Voucher is eligible 6 months since it is issued.
  • Name listed on the hotel reservation should match the name on Indonesian ID or Passport and match the name on the voucher. If they are not the same, then Best Unrestricted Rate will be applied.
  • 1 voucher is only valid for 1 night and 1 room
  • GarudaMiles member must make their reservation at AccorHotels Reservation Center
  • GarudaMiles member must bring the voucher during the hotel check-in
  • There is no cancellation fee only if the cancellation is made until it strikes 6 PM (18:00) at the local time. If not, you will get charged with price for the first night
  • The rooms depends on the hotel availability. Black-out dates may be applicable at some hotels who participate
  • During the reservation, you also must bring your active credit card
  • Reservation channel that can be used by GarudaMiles member is AccorHotels Reservation Center - +62 21 25533400
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