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Smile With Miles!

Get Various Offers to Redeem Miles for Your Flights and Shopping Experiences

 

GarudaMiles always strive to provide convenience and flexibility for you in this New Normal era, especially flexibility to arrange & enjoy your flights with Garuda Indonesia.

Especially for you GarudaMiles members, enjoy various attractive offers just by redeeming amount of miles you have.

Convert your miles into award tickets for travelling date until March 31, 2021 with flexibility reschedules without penalty fees, upgrade your flight from Economy Class to Business Class, upgrade your GarudaMiles membership tier, the opportunity to enjoy Garuda Indonesia Airport Lounge, even the opportunity to convert miles to Garuda Indonesia e-vouchers and jewelry shopping voucher at Mondial, Miss Mondial, Frank n Co, The Palace!

Find more details below.

And contact our call center at (021) 2351 9999/0804 1 807 807 if you need more information.

 

Get 25% redemption discount for award ticket for date of travel until March 31, 2021.

Term and Condition:

1.    Program Period :

  • Redemption Period        : 10th September – 31st October 2020
  • Date of Travel                : 10th September – 31st March 2021

2.    Valid for selected Garuda Indonesia Domestic Routes.

3.    Sales channel                   : Garuda Indonesia Sales Office and Call Centre (available only for self-usage redeem)

4.    Based on flight and seat availability

5.    Non-refundable/non-redeposit ticket and not valid for tax refund

6.    For redemption process at Garuda Indonesia Sales Office, GarudaMiles member must fill in Award Ticket Form

Flexibility with reschedule up to 2 times

Get flexibility for 2X reschedule without penalty fee for tickets issued on the redemption period, with schedule changes are still within date of travel period.

Enjoy 25% redemption discount to upgrade your flight from Economy Class to Business Class.

Term and Condition:

1.    Program Period :

  • Redemption Period        : 10th September – 31st October 2020
  • Date of Travel                : 10th September – 31st March 2021

2.    Sales channel                    : Garuda Indonesia Sales Office and Call Centre (available only for self-usage redeem)

3.    Valid for selected Garuda Indonesia Domestic Routes.

4.    Based on flight and seat availability.

5.    Non-refundable/non-redeposit ticket and not valid for tax refund

6.    For redemption process at Garuda Indonesia Sales Office, GarudaMiles member must fill in Upgrade Award Ticket Form

Upgrade your GarudaMiles membership to higher tier by redeeming miles with the following special rates:

GarudaMiles Membership Tier Upgrade for 3 Months Membership

T i e r

Award Miles Requirement

Origin Upgrade To
Blue Silver  2,500
Silver Gold  5,000
Blue Gold 7,500
Gold Platinum 17,500
Silver Platinum 22,500
Blue Platinum 25,000

 

GarudaMiles Membership Tier Upgrade for 6 Months Membership

T i e r

Award Miles Requirement

Origin Upgrade To
Blue Silver  5,000
Silver Gold 10,000
Blue Gold 15,000
Gold Platinum 35,000
Silver Platinum 45,000
Blue Platinum 50,000

 

GarudaMiles Membership Tier Upgrade for 12 Months Membership

T i e r

Award Miles Requirement

Origin Upgrade To
Blue Silver 10,000
Silver Gold 20,000
Blue Gold 30,000
Gold Platinum 70,000
Silver Platinum 90,000
Blue Platinum 100,000

Term and Condition:

    1.  Period program   : 10th September – 31st October 2020

    2. Valid for GarudaMiles Blue, Silver, and Gold members

    3. GarudaMiles members can redeem miles to upgrade membership of other GarudaMiles members (colleagues, family, etc.).

    4. GarudaMiles members who want to upgrade membership tier can send request email to garudamiles@garuda-indonesia.com with subject "Smile With Miles_Tier Upgrade”         and providing informations below:

        a. GarudaMiles number

        b. Name

        c. Date of birth

        d. Phone number

        e. Current Membership Tier & Tier want to be upgraded.

        f.  GarudaMiles number that want to be upgraded (if the upgrade is executed for other GarudaMiles members).

    5. Other conditions will follow rules of general Tier Upgrade by Miles program.

 

 

Redeem your miles into e-voucher that can be used to purchase Garuda Indonesia tickets on Garuda Indonesia website or mobile apps.

Term & Condition:

    1.    E-Voucher Redemption period   : 21st September – 31st October 2020

    2.    Validity e-Voucher                      : for booking ticket with date of issued until June 30, 2021 with date of travel until June 30, 2021.

    3.    E-Voucher apply for purchase at GA website & mobile apps only

    4.    E-Voucher that already received by GarudaMiles member is transferable for companion. Responsibility of using e-Voucher number is fully under GarudaMiles member.

    5.    GarudaMiles member can redeem more than 1 e-voucher at one time (repeated redemption allowed)

    6.    Miles that have been redeemed for e-vouchers cannot be refund (non-refundable) or exchanged for other e-vouchers.

 

E-voucher scheme :

 

Miles Redeem E-Voucher Value (IDR)
5.000 250.000
10.000 500.000
20.000 1.000.000
50.000 2.500.000
100.000 5.000.000

  

 

 

 

 

 

 

 

Mechanism:

1.   GarudaMiles members who want to redeem to get GA e-voucher can send request email with subject "Smile With Miles_Redeem for GA e-voucher" to the e-mail         address: garudamiles@garuda-indonesia.com, by providing information below:

  • GarudaMiles number
  • Name
  • Date of birth
  • Phone number
  • Kind of E-Voucher requested

2.   Address of request email should be the same with email registered at GarudaMiles database.

3.   After successful redemption for GA e-voucher, GarudaMiles members will receive notification email from GarudaMiles Team (garudamiles@garuda-indonesia.com) about        e-voucher details.

Redeem your miles into e-voucher to get access to enjoy Garuda Indonesia Lounge services at the following airports:

    1.    Soekarno-Hatta International Airport (T3)

    2.    Kualanamu International Airport

    3.    Sultan Syarif Kasim II International Airport

    4.    Ngurah Rai International Airport

 

Lounge e-voucher schemes:

General Lounge

(For 1 Pax)

Soekarno-Hatta (Cengkareng) Sultan Syarif Kasim II (PekanBaru) Kualanamu (Medan) Ngurah Rai (Denpasar)
In Miles

1,500

750

1,000

  • 1,000 (Domestic)
  • 2,000 (International) 

 

Lounge
Soekarno-Hatta (Cengkareng) Ngurah Rai (Denpasar)
In Miles

Meeting Room
(per 2 hours)

7,500

7,500

 

Term & Condition:

    1.    E-Voucher Redemption Period           : 21st September – 31st October 2020

    2     Validity voucher                                   : can be used for Lounge access until June 30, 2021

    3.    E-Voucher Redemption Channel : SO/TO or email to garudamiles@garuda-indonesia.com

    4.    GarudaMiles members can redeem their miles for other GarudaMiles members (colleagues, family, etc.).

    5.    Voucher is Non-transferable (passenger’s name is exactly the same with the name printed on the voucher and the ticket).

    6.    Miles that have been redeemed for e-vouchers cannot be returned (non-refundable) or exchanged for other e-vouchers.

    7.    Passenger can access Lounge within 4 hours before their flight schedule.

    8.    Access to the Lounge is subject to availability.

    9.    Lounge access will not be available on the Black Out Date based on GarudaMiles policy.

 

Mechanism to redeem by email

    1.    GarudaMiles members who want to redeem to get Lounge Voucher can send request email with subject "Smile With Miles_Redeem for Lounge Voucher” to the e-mail             address: garudamiles@garuda-indonesia.com, by providing information below:

  • GarudaMiles number
  • Name
  • Date of birth
  • Phone number
  • Kind of Lounge requested
  • GarudaMiles number as voucher recipient (If Lounge voucher is for other GarudaMiles members).

    2.    Address of request email should be the same with email registered at GarudaMiles database.

    3.    After successful redemption for e-Voucher, GarudaMiles members will receive an email notification from the GarudaMiles Team (garudamiles@garuda-indonesia.com)            about details of the e-voucher.

Redeem your miles to CMK Jewelry Shopping Voucher at CMK Jewelry Store (Mondial, Miss Mondial, Frank n Co, The Palace) with amount of miles redemption as details below:

 

Miles Voucher For minimum purchase at CMK store
10,000 IDR 500,000 IDR 5,000,000
20,000 IDR 1,000,000 IDR 10,000,000
30,000 IDR 1,500,000 IDR 15,000,000
50,000 IDR 2,500,000 IDR 25,000,000
100,000 IDR 5,000,000 IDR 50,000,000

Term and Condition:

1.    Program validity : 21 September 2020 – 31 December 2021

2.    Applied for all valid GarudaMiles member.

3.    Amount of shopping voucher requested are allowed more than one variant voucher based on miles amount redeemed.

4.    Miles redeemed are non-refundable.

5.    Shopping voucher can be exchanged at all offline CMK store according to minimum purchased stated above.

6.    Voucher received by GarudaMiles member is transferable and will be fully responsible by GarudaMiles member.

7.    Validity period of voucher is until 31 December 2021.

8.    Program can change at any time according to GarudaMiles policy

 

Mechanism

1.    GarudaMiles member sends request email with subject “Redeem Miles to CMK Shopping Voucher” to garudamiles@garuda-indonesia.com with providing information         below :

  • Name :
  • GarudaMiles Number :
  • Phone Number :
  • Miles amount to redeem :
  • Voucher amount (allowed more than one amount variant voucher) :

2.    Email used for email request must be the same email registered for GarudaMiles membership.

3.    Confirmation email from garudamiles@garuda-indonesia.com with unique code of CMK voucher will be sent to GarudaMiles member at the same day with request email         received.

4.    GarudaMiles member show CMK Shopping voucher number stated at confirmation email to all offline CMK store.

Redeem your miles as payment alternative of Prepaid Excess Baggage.

Term and Condition:

1.    Program period: 21st September – 31st October 2020

2.    Only valid for Garuda Indonesia Domestic routes.

3.    Valid for transactions at Garuda Indonesia sales offices.

4.    Miles redemption for Prepaid Baggage attach to Garuda Indonesia ticket purchases with date of issued until 31 October 2020 and date of travel until 30 June 2021.

5.    Prepaid baggage will be paid in miles while tax will be paid in IDR

6.    Miles that have been redeemed for Prepaid Baggage cannot be returned (non-refundable)

7.    Mileage Redemption Rate :

Flight Distance
In Miles
5 KG 10 KG 15 KG 20 KG 25 KG 30 KG 35 KG 40 KG
Group A (1-250) Example : Jakarta – Tanjung Karang 1,800
3,600
5,400
8,700
10,900
13,000
15,200
17,400
Group B (251-500) Example : Jakarta – Surabaya 3,000
6,000
9,000
14,400
18,000
21,600
25,200
28,800
Group C (501-750) Example : Jakarta – Denpasar 3,600
7,300
11,000
17,600
22,000
26,400
30,800
35,200
Group D (751-1000) Example : Jakarta – Medan  4,400  8,900 13,400 21,400 26,800  32,100 37,500 42,800
Group E (1001-1500) Example : Jakarta – Aceh 6,600 13,300 19,900 31,900 39,900  47,900 55,900  63,900
Group F (1501-2000) Example : Jakarta – Sorong  8,000  16,100 24,000 38,600 48,300 58,000  67,700 77,300
Group G (2001-2500) Example : Jakarta – Jayapura 11,800 23,700 35,600  57,000 71,200  85,500  99,700 114,000

8.    Program can change at any time according to GarudaMiles policy

And for information regarding Flight Operational Policies Related to Covid - 19, you can find it here

Wishing you a more memorable experience with Garuda Indonesia.

*Voucher quota is limited, subject to availability

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