Garuda Indonesia has taken a number of anticipatory steps and issued related policies in response to the outbreak of the Novel Coronavirus (COVID-19) in order to maintain a safe, secure environment for its customers, flight/cabin crew and other employees.
Currently, we are experiencing high volumes of enquiries and trying to work through reservations with the most urgent travel dates first. We encourage with departure dates within the next 48 hours to contact us through our 24-hour live chat and call center. While reservations that fall beyond this time frame, please consider to contact us through E-Mail (customer@garuda-indonesia.com).
Maaf, Kode Promo saat ini hanya tersedia pada website versi desktop, dan belum tersedia pada pemesanan melalui ponsel
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In order to comply with the new data protection law, we have adjusted our privacy policy, terms of use, and cookies policy. By continuing to use this website, you understand and agree to our updated privacy policy, terms of use, and cookies policy.
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Along with GarudaMiles' collaboration with SkyTeam airline partner - Air Europa, we present our members with more destinations for your Award Tickets' flights. Redeem your mileage and enjoy an unforgettable journey exploring your favorite cities throughout the world.
Here is the Award Ticket redemption plan for Air Europa:
Plan your travels and redeem your mileage for Award Tickets by filling up the form here.
Redeem your Award Tickets by following these simple steps:
Check your mileage and make reservation for your desired flight by contacting Garuda Indonesia Call Center at (021) 2351 9999 or 0804 1807 807.
Fill in the Award Ticket form available at any Garuda Indonesia Sales Office, or download from the GarudaMiles website at www.garuda-indonesia.com/garudamiles.
Visit the nearest Garuda Indonesia Sales Office to complete the redemption process and ticketing procedure.
Terms & Conditions:
Award Tickets redemption for any of Garuda Indonesia partner airlines can only be conducted at Garuda Indonesia Sales Offices
Upgrade Award is not applicable for SkyTeam airlines partner
For complete information, please contact Garuda Indonesia Call Center at 0804 1807 807 or (021) 2351 9999, available 24 hours everyday.
Gunakan sistem permintaan BidUpgrade yang inovatif untuk meraih kesempatan pindah dari Economy Class ke Business Class atau dari Business Class ke First Class sesuai dengan penawaran Anda.