All Nippon Airways

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Terms & Conditions Web Check-In

<Important> Each booking is only allowed one Online Check-in. If there is more than one passenger on a booking, all passengers must check-in all at once, otherwise the remaining passenger(s) will not be able to do Online Check-in and it can only be done at the airport.
Online Check-in service is available from 48 hours to 2 hours before departure for domestic flights and 48 hours to 4 hours before departure time for international flights.
Online Check-in is not available for the following passengers:
- Passengers without e-ticket
- Infants under 2 years old who are not occupying a seat.
- Passengers who need special assistance at the airport, such as pregnant passengers, children younger than 12 years old who travel alone, Unaccompanied Minor (UM), the passengers that require wheelchair, stretcher case, or any other special handlings at the airport.
- Group bookings (more than 9 persons)
The system will automatically assign you a seat, but you can change it by accessing the preferred seat option in our Online Check-in function.
For international flights, please show your Online Boarding Passes (both PDF and QR barcode boarding pass) to the Airport Check-in Counter before boarding.
For international flights, please make sure that your passport is valid up to at least 6 months from the travel date and secure other valid travel documents such as any visa documents required for the trip. Present them to the Airport Check-in Counter before boarding.
Boarding gate number and seat number may change without prior notice for the following reasons: the circumstances at the airport on the day of the flight or a change of aircraft. You may check boarding gate updates on the airport information display system at the airport.
If you fail to complete the Online Check-in procedure due to technical problems such as printer or system error, please refer to the instructions on the page and complete the boarding procedure at the Airport Check-in Counter.

Information:

To use Online Check-in, please use your e-ticket with confirmed reservation.
For prompt customs and immigration procedures, please bring your passport and fill in your passport information during Online Check-in.
Passengers with connecting flights can check-in sequentially.
Please arrive early for quarantine and security checks. Please complete the check-in procedure at the Airport Check-in Counter at least 60 minutes before departure for domestic flights, and 90 minutes before departure for international flights.
Carry-on baggage should be limited to one piece, must not weigh more than 7 kg (for both Economy and Business Class), with maximum size: 56 cm length, 23 cm width, and 36 cm height (for CRJ and ATR Aircraft type maximum size is 41 cm length, 17 cm width, and 34 cm height).
Make sure that you are not carrying any valuable items in your checked baggage
For the safety and security of our passengers, crew, and the aircraft, please make sure that you are not carrying any dangerous items in your carry-on and checked baggage. Please click here for baggage restrictions information details
Please make sure that you pack your own baggage or supervise the person who does it for you.
The Airport Check-in Counter will be closed 45 minutes prior to departure for international flights and 30 minutes prior to departure for domestic flights.
For flights departing from Terminal 3 Soekarno-Hatta International Airport, the Airport Check-in Counter is closed 60 minutes prior to scheduled departure for International flights and 45 minutes prior to scheduled departure for domestic flights.
Boarding gate open 120 minutes prior to departure.
Aircraft door is closed 10 minutes prior to departure.
Passengers who want to cancel must report to the Airport Check-in Counter or Garuda Indonesia Call Center.
For further information please contact the Garuda Indonesia Call Center at 0804-1-807-807 (within Indonesia region only) or +62-21-2351 9999.

I have read online Check-In notice and information

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Terms & Conditions Manage My Booking

This feature allows you to do the following things:

Check booking information.
Add or change additional services (may chargeable) such as Seat Selection, Special Meal Request, and Prepaid Excess Baggage.
- Chargeable additional service(s) is only valid on tickets purchased from the website and mobile application.
- Note that you need to change your services following your schedule modification or else your services will not be available to your new schedule
Change contact information.
Modify Flights (Reschedule).
- Rescheduling is only allowed on domestic flights.
- Rescheduling is only allowed before flight departure.
- Rescheduling is only valid on tickets purchased from the website and mobile app.
- Note that you need to change your services following your schedule modification or else your services will not be available to your new schedule
- For more detail, please check this link.

I have read online Manage My Booking notice and Information

Gunakan sistem permintaan BidUpgrade yang inovatif untuk meraih kesempatan pindah dari Economy Class ke Business Class atau dari Business Class ke First Class sesuai dengan penawaran Anda.

Flight Info

Flight Schedule
Flight Info

Trace Baggage

Trace Baggage

Operating Flight	Marketing Flight Number	Sector
International
NH 835	GA 9331	Narita	↔	Jakarta
NH 836	GA 9330	Jakarta	↔	Narita
NH 855	GA 9353	Haneda	↔	Jakarta
NH 871	GA 9351	Haneda	↔	Jakarta
NH 872	GA 9350	Jakarta	↔	Haneda
NH 856	GA 9352	Jakarta	↔	Haneda
Domestic
NH 016	GA 9969	Itami	↔	Haneda
NH 021	GA 9968	Haneda	↔	Itami
NH 050	GA 9347	Chitose	↔	Haneda
NH 061	GA 9346	Haneda	↔	Chitose
NH 085	GA 9342	Haneda	↔	Nagoya
NH 086	GA 9343	Nagoya	↔	Haneda
NH 096	GA 9971	Kansai	↔	Haneda
NH 991	GA 9970	Haneda	↔	Kansai
NH 242	GA 9337	Fukuoka	↔	Haneda
NH 251	GA 9336	Haneda	↔	Fukuoka
NH 312	GA 9977	Toyama	↔	Haneda
NH 319	GA 9976	Haneda	↔	Toyama
NH 471	GA 9974	Haneda	↔	Naha
NH 493	GA 9332	Narita	↔	Nagoya
NH 532	GA 9355	Takamatsu	↔	Haneda
NH 535	GA 9354	Haneda	↔	Takamatsu
NH 672	GA 9973	Hiroshima	↔	Haneda
NH 679	GA 9972	Haneda	↔	Hiroshima
NH 752	GA 9357	Komatsu	↔	Haneda
NH 755	GA 9356	Haneda	↔	Komatsu
NH 2155	GA 9416	Narita	↔	Chitose
NH 2177	GA 9358	Narita	↔	Itami

	Check your mileage and make reservation for your desired flight by contacting Garuda Indonesia Call Center at (021) 2351 9999 or 0804 1807 807.
	Fill in the Award Ticket form available at any Garuda Indonesia Sales Office, or download from the GarudaMiles website at www.garuda-indonesia.com/garudamiles.
	Visit the nearest Garuda Indonesia Sales Office to complete the redemption process and ticketing procedure.

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