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Garuda Lifestyle Protection with Chubb

Earn 200 miles for your GarudaMiles membership by purchasing Garuda Lifestyle Protection!

Instantly earn 200 miles for your GarudaMiles membership by purchasing Garuda Lifestyle Protection, and receive Chubb’s accident and health insurance benefits as well as coverage for your personal belongings. This product also provides a special benefit that protects your GarudaMiles membership tier in the event of being hospitalized due to accident.

Protect yourself and your GarudaMiles membership tier! Click here for more information, or call the Chubb hotline number at 1500 257 or e-mail to contact.ID@chubb.com.

PT Chubb General Insurance Indonesia is supervised and registered by Otoritas Jasa Keuangan

Benefit and Premium Table


FAQ

 

Garuda Lifestyle Protection is an insurance product underwritten by PT Chubb General Insurance Indonesia (Chubb), crafted especially for customers of PT Garuda Indonesia (Persero) Tbk.

A customer of the Garuda Lifestyle Protection has the rights to receive a GarudaMiles Gold EC+ card and its facilities in the case when the customer suffers an accident and required to be hospitalized for a minimum of five (5) consecutive days, and coverage for:

  • death and permanent total disablement due to accident
  • death and permanent total disablement due to due to Motor Vehicle Accident,
  • hospitalization income due to accident,
  • Personal electronic safe in car (Car Safe – Personal Electronic Safe),
  • stolen wallet and handbag (Wallet Guard – Wallet and Handbag),
  • Fraudulent Airtime Abuse following Theft (Wallet Guard – Air Time Guard), and
  • Wallet Guard – Money and Documents
  • For GarudaMiles card holders only
  • Main Insured and Spouse must be between eighteen (18) and sixty-five (65) years of age
  • Children must be between six (6) months and twenty-one (21) years of age
  • Spouse enrolment will be covered same with Main Insured’s benefits
  • Children enrolment will be coverage for only accidental death benefit & Permanent Disablement (except for GarudaMiles Gold EC+ benefit).
  • A 15% Deductible/Own Risk will be applied to the approved claim value for the benefit except for personal accident benefit

If you own another similar insurance product, Garuda Lifestyle Protection provides ‘double cover’ for coverage of:

  • death and permanent total disablement due to accident,
  • death and permanent total disablement due to car accident,
  • Hospitalization income due to accident.

However ‘double cover’ is not applicable for coverage of:

  • Personal electronic safe in car (Car Safe – Personal Electronic Safe),
  • stolen wallet and handbag (Wallet Guard – Wallet and Handbag),
  • Fraudulent Airtime Abuse following Theft (Wallet Guard – Air Time Guard), and
  • Wallet Guard – Money and Documents

Yes, but only for coverage of:

  • death and permanent total disablement due to accident,
  • death and permanent total disablement due to car accident,
  • hospitalization income due to accident.

No. Garuda Lifestyle Protection does not require a medical examination for customers willing to enroll.

You will earn 200 GarudaMiles mileages for purchasing the Garuda Lifestyle Protection.

No. Garuda Lifestyle Protection insurance premium does not increase as you get older.

In the time when an incident occurs that may result in a claim under this insurance policy, the Insured or the Insured’s Attorney must provide a written notice through:

  1. Reporting online claims through www.chubbclaims.co.id
  2. Claim department of PT Chubb General Insurance Indonesia :

JL. Mangga Dua Raya
Komplek Grand Boutique Centre
Blok E/ 2-4, Jakarta 14430
T: +62-21 6230 9433
F: +62-21 612 6641/42/43/45
E: claims.id@chubb.com

no later than thirty (30) days after the date of the incident, and submit to the mentioned address above:

  • a filled-out claim form (Chubb will provide the claim form);
  • the required documents according to the following coverage
  1. Accidental Death Benefit and Permanent Total Disablement, and Accidental Death Benefit and Permanent Total Disablement due to Motor Vehicle Accident:
    • Visum et Repertum record, issued by an authorized physicians; and
    • Death certificate provided by a hospital and the local government; and
    • Police report; and
    • other documents (if required, depending on the case of the claim and will be informed by Chubb’s Claims Team).
  2. Accidental Hospitalization Income, including the coverage provided by the GarudaMiles Gold EC+ card:
    • original bill or certified copy from the hospital; and
    • other documents (if required, depending on the case of the claim and will be informed by Chubb’s Claims Team).
  3. Car Safe – Personal Electronic Safe:
    • Completing the claim document (claim document from Chubb); and
    • Enclose a receipt or credit card bill or warranty card from the shop or electronic invoice from the online store filed as proof of your Personal ownership of the Valuable goods that have been stolen; and
    • Policy report within 24 hours; and
    • Clear photos as evidence (with angles enough to show your vehicle, plate and photo damage); and
    • Other documents (if required, depending on the claim case and will be notified by our Claims Department)
  4. Wallet Guard - Wallet & Hand Bag:
    • Completing the claim document (claim document from Chubb);
    • Enclose a receipt or credit card bill or warranty card from the shop or electronic invoice from the online store filed as proof of your Personal ownership Valuable goods that have been stolen;
    • Policy report within 24 hours;
    • Other documents (if required, depending on the claim case and will be notified by our Claims Department)
  5. Wallet Guard - Money and Documents:
    • Completing the claim document (claim document from Chubb);
    • Enclose original receipt of card replacement fee and important documents.
    • Policy report within 24 hours;
    • Other documents (if required, depending on the claim case and will be notified by our Claims Department)
  6. Wallet Guard –Air Time Guard
    • Completing the claim document (claim document from Chubb);
    • Enclose a receipt or credit card bill or warranty card from the shop or electronic invoice from the online store filed as proof of your Personal ownership Valuable goods that have been stolen;
    • Policy report within 24 hours;
    • Other documents (if required, depending on the claim case and will be notified by our Claims Department)
  • Hotline Call Center

You may contact Chubb’s 24-hour Call Center hotline number 1500 257; or

  • E-mail

You may send an e-mail to contact.id@chubb.com

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