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Ticket Office GA Balikpapan

International Airport Sultan Aji Muhammad Sulaiman Sepinggan Balikpapan
Address : Jln Marsma R. Iswahyudi. Click here
Operational Hours (General)
Weekday : 04.30 - 20.00
Weekend / Public Holiday : Saturday / Sunday: 04.30 - 20.00
Operational Hours (During the Fasting Month)
Weekday : 04.30 - 20.00
Weekend / Public Holiday : Saturday / Sunday: 04.30 - 20.00
No. Telp : -
No. Fax : -

 

Garuda Sales Office Balikpapan
Address : Jln. Propinsi Km. 15 Petung, Kab. Penajam Paser Utara, Kalimanyan Timur. Click here
Operational Hours (General)
Weekday : 09.00 - 16.00
Weekend / Public Holiday : Closed
Operational Hours (During the Fasting Month)
Weekday : 09.00 - 15.00
Weekend / Public Holiday : Closed
No. Telp : -
No. Fax : -

 

Garuda Sales Office Novotel
Address : Hotel Novotel, Jalan Brigjen Ery Suparjan No. 2, Klandasan Ulu, Kota Balikpapan, Kalimantan Timur 76112. Click here
Operational Hours (General)
Weekday : 09.00 - 16.00
Weekend / Public Holiday : Closed
Operational Hours (During the Fasting Month)
Weekday : 09.00 - 15.00
Weekend / Public Holiday : Closed
No. Telp : -
No. Fax : -

 

Garuda Sales Office SRI
Address : Jl. Jend. Sudirman Blok H1 No.23-24, Damai, Balikpapan Kota, Kota Balikpapan, Kalimantan Timur 76114. Click here
Operational Hours (General)
Weekday : 08.00 – 16.30
Weekend / Public Holiday : Saturday 09.00 – 15.00 ; Sunday Closed
Operational Hours (During the Fasting Month)
Weekday : 08.00 – 16.00
Weekend / Public Holiday : Saturday 09.00 – 15.00 ; Sunday Closed
No. Telp : -
No. Fax : -

If you need online reservation service and call centre outside of our operational hours, you can access them via this page.

 

If you’d like to request a refund, you can send an e-mail to e-booking@garuda-indonesia.com by providing information as follows:

  • Name as stated on the passenger’s ticket
  • Ticket numbers
  • All routes
  • Route that you wish to refund
  • Credit or debit card numbers
  • Scanned identity card & credit/debit card

Please note that stipulation of ticket refund  is based on Garuda Indonesia’s regulation for each sub-class.

More information, please contact our 24-hour contact center at 0804 1 807 807 or (021) 2351 9999

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