loader-loop loader-loop
Processing your request Thank you for waiting Please do not close or refresh this page

untuk mengaktifikan message tambah addClass active-message_header pada div alert-message

Garuda Indonesia Sales Office – JAYAPURA

GASO Mercure Hotel (DJJTO)
Address : Jalan Ahmad Yani No. 12 Kec. Gurabesi Jayapura Utara Kota Jayapura 99117 Click Here
Whatsapp Service : 0811487792
Operational Hours : Weekday : 08.00 - 16.00 WIT
Weekend & Public Holidays : 09.00 - 15.00 


GASO Tanah Hitam (DJJSO)
Address : Jalan Raya Tanah Hitam Kamkey Ruko BNI Kec.Abepura Kota Jayapura 99351 Click Here
Operational Hours : Weekday : 08.00 - 16.00 
Weekend & Public Holidays : 09.00 - 15.00 


Sentani Airport
Address : Jayapura.  Click here
Operational Hours : Everyday : 07.00 – 16.00 

If you’d like to request a refund, you can send an e-mail to e-booking@garuda-indonesia.com by providing information as follows:

  • Name as stated on the passenger’s ticket
  • Ticket numbers
  • All routes
  • Route that you wish to refund
  • Credit or debit card numbers
  • Scanned identity card & credit/debit card

Please note that stipulation of ticket refund  is based on Garuda Indonesia’s regulation for each sub-class.

More information, please contact our 24-hour contact center at 0804 1 807 807 or (021) 2351 9999

If you need online reservation service and call centre outside of our operational hours, you can access them via this page.


skyteam logo

Garuda Indonesia is the first Indonesian airline to join SkyTeam

Find More