Jakarta, April 9th 2019 - The national airline Garuda Indonesia has been named one of the best airlines in Asia's "Major Airline Traveler Choice" for the "Major Airline" category by TripAdvisor - the world's leading independent travel site. In addition, Garuda Indonesia also won awards in the "Best Asian Business Class" category and "Best Airline in Indonesia".
The achievement was announced following the results of the official announcement of the winner of "TripAdvisor Traveler Choice Airline Award" by TripAdvisor on April 2, 2019 ago, after completing the service ranking survey of the best airlines in the world.
Garuda Indonesia Service Director Nicodemus P. Lampe expressed his gratitude for the appreciation and support from beloved people of Indonesia and the world for Garuda Indonesia in the survey conducted by TripAdvisor.
"Our achievements, of course make us be in our glory, but at the same time it is also a challenge to consistently continue providing the best service to customers," said Nicodemus.
"Recognition of the Travelers' Choice Airline Awards" is the third award we received from TripAdvisor since 2017. This achievement is also a reflection of the ongoing commitment to bring the latest service innovations to service users. Also a manifestation as a result of the commitment and hard work of all Garuda Indonesia employees to always provide the best service for service users ", he added.
This award will spur us to continue providing a variety of breakthrough services and the latest innovations, which we hope can continue to improve service user satisfaction in using Garuda Indonesia flight services through the Garuda Indonesia Experience service concept, which we are inspired from the rich culture and hospitality Indonesia.
TripAdvisor officially announced that Garuda Indonesia made it into the best airline category in Asia in 2019 for the "Major Airline" category based on the results of the rating and review during 2018 which were obtained from passengers, where rating ratings cover the quality and quantity of services that have been provided from all airlines in Asia.
In 2019, this is the third year for TripAdvisor to include and review the category of airlines in the "TripAdvisor Travelers Choice Awards" award. With the airline category in the award, TripAdvisor seeks to help tourists make the best travel choices, based on the experience of the TripAdvisor users community.
PT GARUDA INDONESIA (PERSERO) TBK
VICE PRESIDENT CORPORATE SECRETARY
M. IKHSAN ROSAN