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Terms & Conditions Web Check-In

<Important> Each booking is only allowed one Online Check-in. If there is more than one passenger on a booking, all passengers must check-in all at once, otherwise the remaining passenger(s) will not be able to do Online Check-in and it can only be done at the airport.
Online Check-in service is available from 48 hours to 2 hours before departure for domestic flights and 48 hours to 4 hours before departure time for international flights.
Online Check-in is not available for the following passengers:
- Passengers without e-ticket
- Infants under 2 years old who are not occupying a seat.
- Passengers who need special assistance at the airport, such as pregnant passengers, children younger than 12 years old who travel alone, Unaccompanied Minor (UM), the passengers that require wheelchair, stretcher case, or any other special handlings at the airport.
- Group bookings (more than 9 persons)
The system will automatically assign you a seat, but you can change it by accessing the preferred seat option in our Online Check-in function.
For international flights, please show your Online Boarding Passes (both PDF and QR barcode boarding pass) to the Airport Check-in Counter before boarding.
For international flights, please make sure that your passport is valid up to at least 6 months from the travel date and secure other valid travel documents such as any visa documents required for the trip. Present them to the Airport Check-in Counter before boarding.
Boarding gate number and seat number may change without prior notice for the following reasons: the circumstances at the airport on the day of the flight or a change of aircraft. You may check boarding gate updates on the airport information display system at the airport.
If you fail to complete the Online Check-in procedure due to technical problems such as printer or system error, please refer to the instructions on the page and complete the boarding procedure at the Airport Check-in Counter.

Information:

To use Online Check-in, please use your e-ticket with confirmed reservation.
For prompt customs and immigration procedures, please bring your passport and fill in your passport information during Online Check-in.
Passengers with connecting flights can check-in sequentially.
Please arrive early for quarantine and security checks. Please complete the check-in procedure at the Airport Check-in Counter at least 60 minutes before departure for domestic flights, and 90 minutes before departure for international flights.
Carry-on baggage should be limited to one piece, must not weigh more than 7 kg (for both Economy and Business Class), with maximum size: 56 cm length, 23 cm width, and 36 cm height (for CRJ and ATR Aircraft type maximum size is 41 cm length, 17 cm width, and 34 cm height).
Make sure that you are not carrying any valuable items in your checked baggage
For the safety and security of our passengers, crew, and the aircraft, please make sure that you are not carrying any dangerous items in your carry-on and checked baggage. Please click here for baggage restrictions information details
Please make sure that you pack your own baggage or supervise the person who does it for you.
The Airport Check-in Counter will be closed 45 minutes prior to departure for international flights and 30 minutes prior to departure for domestic flights.
For flights departing from Terminal 3 Soekarno-Hatta International Airport, the Airport Check-in Counter is closed 60 minutes prior to scheduled departure for International flights and 45 minutes prior to scheduled departure for domestic flights.
Boarding gate open 120 minutes prior to departure.
Aircraft door is closed 10 minutes prior to departure.
Passengers who want to cancel must report to the Airport Check-in Counter or Garuda Indonesia Call Center.
For further information please contact the Garuda Indonesia Call Center at 0804-1-807-807 (within Indonesia region only) or +62-21-2351 9999.

I have read online Check-In notice and information

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Terms & Conditions Manage My Booking

This feature allows you to do the following things:

Check booking information.
Add or change additional services (may chargeable) such as Seat Selection, Special Meal Request, and Prepaid Excess Baggage.
- Chargeable additional service(s) is only valid on tickets purchased via Garuda Indonesia’s Channel (Website, GIA Mobile App, Sales Office, and Contact Center).
- Note that you need to change your services following your schedule modification or else your services will not be available to your new schedule
Change contact information.
Modify Flights (Reschedule).
- Rescheduling is allowed for all Garuda Indonesia flights (Domestic or International).
- Rescheduling is only allowed before flight departure.
- Rescheduling is only valid on tickets purchased via Garuda Indonesia’s Channel (Website, GIA Mobile App, Sales Office, and Contact Center).
- Note that you need to change your services following your schedule modification or else your services will not be available to your new schedule

For more detail, please check this link.

I have read online Manage My Booking notice and Information

Gunakan sistem permintaan BidUpgrade yang inovatif untuk meraih kesempatan pindah dari Economy Class ke Business Class atau dari Business Class ke First Class sesuai dengan penawaran Anda.

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No.	Menu	Description
1.		Nasi Uduk Ayam bumbu Rujak and Frikkadel Potato Gurihnya nasi uduk yang disajikan bersama ayam bumbu rujak, tempe orek, perkedel kentang, dan tumis sayuran.
2.		Free Style Egg Aim to provide your supreme taste, we serve warm eggs with sautéed vegetables and potato slices.
3.		Bircher Muesli The Bircher muesli dish is completed with pumpkin seed, pieces of raisins, and fresh apples
4.		Blueberry Pancake with Maple Syrup and Strawberry Compote Softly blueberry pancake served with maple syrup and strawberry compote.
5.		Salmon Kankitsu-yaki Suce Kuhaku-an (+ Smoked Duck) Steamed salmon kuhaku sauce with steamed Japanese rice and miso soup. The tray set completed with Smoked duck, Japanese egg omelette, marinated vegetable and pickles.

No.	Menu	Description
1.		Lontong Medan Garuda Indonesia serves Lontong Medan that consists of Boiled egg pindang, marinated poached chicken, rice cake, sautéed bean curd and beans, chayote curry.
2.		Egg Dishes Freshly cooked on board anyway you wish served with potatoes and vegetables.
3.		Dragon Fruit with Smoothies with Granola Fresh dragon fruit smoothies, served with a combination of flavours from kiwi, banana and strawberry slices and the texture of granola and chia seeds.
4.		Salmon Kankitsu-yaki Sauce Kuhaku-an. *This menu is only available on Jakarta to Haneda/ Osaka/ Nagoya Steamed salmon kuhaku sauce with steamed Japanese rice and miso soup.
5.		Yang Nyomu Chicken. *This menu is only available on Jakarta to Incheon Savoury Yang Nyomu Chicken with sautéed shitake and zucchini. The tray set completed with Miso soup, Korean egg omelette, marinated vegetable and pickles.

No.	Menu	Deskripsi
1.		Nasi Goreng Spesial Nasi goreng (fried rice) has been named the national dish of Indonesia and it is chosen as the second dish on "World's 50 Most Delicious Foods” list by CNN International after rendang. Signature Nasi Goreng of Garuda Indonesia consists of Indonesian Nasi Goreng served with stir fried prawn balado, buttered chicken, sunny side up egg, and sambal bajak.
2.		Nasi Tutug Oncom Nasi Tutug Oncom is rice or sago pounded (tutug) with the oncom (Indonesia traditional staple foods), originating from Tasikmalaya, West Java. Garuda Indonesia serves it with grilled marinated chicken, stir fried chili potato and prawn, sautéed string bean, and sambal bajak.
3.		Nasi Kuning Nusantara Nasi Kuning Nusantara is one of Indonesian dish consisting of steamed turmeric rice, served with number of other Indonesian dishes. Garuda Indonesia serves it with braised chicken with bumbu rujak, sautéed sweet soy tempe, and vegetables.

No.	Menu	Deskripsi
1.		Omelet Plain omelette with fried dice potato, parsley, grilled chicken sausage, and mixed vegetables (carrot and sweet corn peas).
2.		Beef Hayashi Beef Hayashi served with rice gohan and spring onion.

No.	Menu	Deskripsi
1.		Pepes Tahu with Omelet Tofu wrapped in pepes spices then steamed turns to create a unique flavour. Served with omelette and sautéed broccoli, carrots and beans. This menu provides nutrition that is recommended for those who are in a diet carbo program. Remark: Without carbs Medium spicy (not recommended for children)
2.		Poach Salmon, mashed potato, and Asparagus Poached salmon and egg will bring a unique blend of taste and texture. Served with mashed potatoes, asparagus, and grilled tomatoes will complement the delights of this menu, but still meet the levels of your calorie needs that have allergies to gluten.
3.		Lacto Ovo Meal The delicate of cannelloni pasta that is baked along with the sweet taste of pumpkin will give a special texture Served with sautéed capsicum, slices of black olives then doused with tomato sauce will blend the delicacy of this dish. This vegetarian menu is suitable for those who do not eat and drink the dishes containing animal protein, but still consume eggs and milk (lacto ovo). Remark: Gluten allergen
4.		Pepes Tahu Terong Balado We also serve a traditional dish from Indonesia called Pepes Tahu (steamed tofu cooked in banana leave) served with eggplant balado, caramelized soy bean, and sautéed vegetables. For those of you who are undergoing a diet carbo program, this menu is one of the choices that you can enjoy.
5.		Fettuccine Pesto & Grilled mushroom (Special Meal for Vegan) This menu is perfect for you who eats vegan food. Consisting of fettuccine cooked with pesto sauce, served with paprika and baked champignon mushrooms, as well as asparagus and cherry tomatoes.
6.		Baked Snapper with Steamed Parsley Potato Enjoy the grilled snapper to suit your taste served with grilled pumpkin, healthy boiled potatoes, and various kinds of boiled vegetables.

No.	Menu	Deskripsi
1.		Nasi Padang Rendang Daging Rendang, a worldwide-known cooked beef from Padang, West Sumatra served with lime leaf rice, stir-fry banana bud, and green sambal.
2.		Nasi Padang Ayam Bakar A Savoury Padangnese lime leaf rice served with grilled chicken, stir-fry torch ginger and pumpkin shoots, and green sambal
3.		Nasi Padang Dendeng Batokok Lime leaf rice served with fine Batokok beef jerky, stir-fry torch ginger and pumpkin shoots, and green sambal.

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