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Garuda Indonesia Sales Office – TANJUNG PANDAN

Sales Office - Tanjung Pandan
Address : Billiton Hotel & Club, Jl Depati Gegedek No 50. Click here
Whatsapp Service : 0819 4923 6567
Operational Hours : Weekday : 08:00 - 17.00
Saaturday : 09.00 - 15.00 
Sunday & Public Holidays : Close


International H.A.S Hanandhoeddin (Buluh Tumbang) Airport
Address : Jalan Buluh Tumbang, Tanjung Pandan, Buluh Tumbang, Tj. Pandan, Kabupaten Belitung, Kepulauan Bangka Belitung. Click here
Operational Hours : Every Day : 08.00 - 16.00 

If you’d like to request a refund, you can send an e-mail to e-booking@garuda-indonesia.com by providing information as follows:

  • Name as stated on the passenger’s ticket
  • Ticket numbers
  • All routes
  • Route that you wish to refund
  • Credit or debit card numbers
  • Scanned identity card & credit/debit card

Please note that stipulation of ticket refund  is based on Garuda Indonesia’s regulation for each sub-class.

More information, please contact our 24-hour contact center at 0804 1 807 807 or (021) 2351 9999

If you need online reservation service and call centre outside of our operational hours, you can access them via this page.


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Garuda Indonesia is the first Indonesian airline to join SkyTeam

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