Jakarta, 19 June 2020 - The national flag carrier Garuda Indonesia is committed to always implementing health protocols in all aspects of flight operations, particularly in terms of the use of Personal Protective Equipment (PPE) for cabin crews in accordance with standards set by regulators to ensure the comfort and safety of passengers and cabin crew on duty.
President & CEO Garuda Indonesia, Irfan Setiaputra said that “We continue to improve our services and facilities in all operational aspects, which one of them is the use of personal protective equipment for the cabin crew in accordance to the government’s regulations and safety standard, for instance, masks, hand gloves. We currently prepare face shields as additional protective equipment for cabin crew and the use of disposable apron during serving in-flight meals, as an effort to provide security and comfort for passengers during flights in line with the health protocol.
Furthermore, we continually evaluate the use of personal protective equipment for the cabin crew that most appropriate and safe to use during flights, which refers to the applicable regulations and safety standard while still providing comfort and ease of interaction with passengers.
Related to the news about the use of cabin crew masks that will be replaced with the face shields, we would like to convey that the plan to use face shields by Garuda Indonesia's cabin crew, basically is a complement/ additional personal protective equipment for cabin crew and does not replace the masks that currently used by our cabin crew.
Entering this new normal era, Garuda Indonesia continues to move adaptively to optimize service quality and consistently implement health protocols to maintain passengers trust in planning trips using air transportation services.
PT GARUDA INDONESIA (PERSERO) Tbk