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Garuda Indonesia Sales Office – JAYAPURA

GASO Mercure Hotel (DJJTO)
Address : Jalan Ahmad Yani No. 12 Kec. Gurabesi Jayapura Utara Kota Jayapura 99117 Click Here
Whatsapp Service : 0811487792
Operational Hours : Weekday : 08.00 - 16.00 WIT
Weekend & Public Holidays : 09.00 - 15.00 

 

GASO Tanah Hitam (DJJSO)
Address : Jalan Raya Tanah Hitam Kamkey Ruko BNI Kec.Abepura Kota Jayapura 99351 Click Here
Operational Hours : Weekday : 08.00 - 16.00 
Weekend & Public Holidays : 09.00 - 15.00 

 

Sentani Airport
Address : Jayapura.  Click here
Operational Hours : Everyday : 07.00 – 16.00 

If you’d like to request a refund, you can send an e-mail to e-booking@garuda-indonesia.com by providing information as follows:

  • Name as stated on the passenger’s ticket
  • Ticket numbers
  • All routes
  • Route that you wish to refund
  • Credit or debit card numbers
  • Scanned identity card & credit/debit card

Please note that stipulation of ticket refund  is based on Garuda Indonesia’s regulation for each sub-class.

More information, please contact our 24-hour contact center at 0804 1 807 807 or (021) 2351 9999

If you need online reservation service and call centre outside of our operational hours, you can access them via this page.

 

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