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Garuda Indonesia Sales Office – JAYAPURA

GASO Mercure Hotel
Address : Jl. Ahmad Yani No.12, Jayapura Utara, Jayapura 99111
Whatsapp Service : 0811 8 614 614
Operational Hours : Mon – Fri : 08.00 – 15.00 WIT
Saturday & Public Holiday : 09.00 – 15.00 WIT
Sunday : Closed

 

GASO Tanah Hitam
Address : Jl. Raya Tanah Hitam, Abepura, Jayapura 99351
Whatsapp Service : 0811 8 614 614
Operational Hours : Mon – Fri  : 08.00 – 15.00 WIT 
Saturday, Sunday  & Public Holiday : Closed  

 

Sentani Airport
Address : Jl. Bandara Setani No.1, Sentani, Jayapura 99359
Whatsapp Service : 0811 8 614 614
Operational Hours : Every Day : 06.00 – 14.00 WIT

If you’d like to request a refund, you can send an e-mail to e-booking@garuda-indonesia.com by providing information as follows:

  • Name as stated on the passenger’s ticket
  • Ticket numbers
  • All routes
  • Route that you wish to refund
  • Credit or debit card numbers
  • Scanned identity card & credit/debit card

Please note that stipulation of ticket refund  is based on Garuda Indonesia’s regulation for each sub-class.

More information, please contact our 24-hour contact center at 0804 1 807 807 or (021) 2351 9999

If you need online reservation service and call centre outside of our operational hours, you can access them via this page.

 

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