For your convenience, now Garuda Indonesia has seat arrangements for passengers during the flight as follows:

• Passengers limitation based on seat capacity.
• Physical distancing within each passenger.
• Passengers who are traveling together with family or within the same booking code are allowed to sit side-by-side at a designated seat.

The passenger must show several documents before the flight as travel requirements. The document copies will be collected at the check-in counter, while the original document should be kept by the passenger.

Garuda Indonesia has no responsibility due to wrong or incomplete documents and free from law liability to reject passengers if the documents are not suitable for the requirements.

Garuda Indonesia has a penalty policy for no show passengers who have a travel period until 31 July 2020. Ensure your self to take a flight based on schedule or change the schedule before it is due.

For every passenger who wants to travel must follow the health protocols due to COVID-19 by wearing a mask at the airport area and during flight, also keep physical distancing. 

Transit through Singapore Changi Airport is subjected to interlines partners and routes. For more information, please check your email periodically or contact us through call center ((62-21) 23519999) or email (customer@garuda-indonesia.com) before proceed further. Thank you.

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