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INFORMATION ABOUT OPERATIONAL POLICY DUE TO THE IMPACT OF COVID-19 OUTBREAK

Last updated on 9 September 2021, 20.30 PM (Jakarta time UTC +7)

Travel Restrictions & Document Requirements

Travel restrictions and document requirements mentioned for each destination below are based on each destination governments/local governments/related authorities regulations

The following provisions are the travel document requirements during the public activity restrictions (PPKM) until further notice

Attention: COVID-19 test results must be published from one of the health facilities registered on the Indonesian Health Ministry that you can find here and passengers must make sure that it is uploaded to the eHAC system integrated into PeduliLindungi app by the health facility (you can download the app on Android and iOS)

Route Vaccination Certificate
(min. 1st dose)
Negative COVID-19 Test Results
(maximum time range from sample test taken to departure time)
Additional Requirements
RT-PCR Rapid Antigen
JAVA & BALI
• Between cities in Java
• From cities in Java to Bali (vice versa)
✔* 2 x 24 Hours 1 x 24 Hours*
*Only valid if followed by a full dose COVID-19 Vaccine Certificate
Bali arrivals: The RT-PCR/Rapid Antigen test result must have a BarCode/QRCode
*Rapid Antigen test result only valid if
the passenger has been fully COVID-19 vaccinated and proven by a second dose vaccine certificate
From cities in Java to cities outside Java (other than Bali) 2 x 24 Hours Not Valid  
To / From Bali
(other than cities in Java)
2 x 24 Hours Not valid* *Rapid Antigen test (1 x 24 Hours) result only valid if the passenger has been fully COVID-19 vaccinated and allowed by the Port Health Authority of the departure airport
The RT-PCR test result must have a BarCode/QRCode.
Passengers with a COVID-19 infections history within three months may show a COVID-19 Survivor Certificate for reference cannot be vaccinated
Vaccination participants at I Gusti Ngurah Rai International Airport (DPS) Bali cannot fly on the same day as vaccination
Foreigners who depart from Bali to international destinations and have a connecting domestic flight with transit time no longer than 24 hours are not required to show a vaccination card.
PPKM LEVEL 4
To / From:
Banda Aceh, Balikpapan, Jambi, Makassar, Palembang, Palu, Pekanbaru, Samarinda, Sibolga
2 x 24 Hours Not valid  
To Tarakan 2 x 24 Hours Not valid RT-PCR or Rapid Antigen tests will be carried upon arrival by Satgas COVID-19 Tarakan (local authority) at the expense of the passengers
To Banjarmasin 2 x 24 Hours Not valid Passengers originating from level 3 and level 4 areas based on the instructions of the MENDAGRI regarding PPKM are required to self-isolate for five days and may carry out activities if the RT-PCR test result is negative.
To Palangkaraya
2 x 24 Hours Not valid The health certificate must have a barcode/QRcode/stamp
International passengers entering Central Kalimantan Province
and also must undergo quarantine at a designated location by the local authorities/company or determined by the regional government/institution at their own cost for 14 x 24 hours. Except for travelers in the following categories:
- Official trip (Indonesian National Arm Force / Police Force / BUMN/BUMD Employees)
- Family visits (family in ill conditions)
- Family condolences visit
- Pregnant mothers with one family companion
- Childbirth needs with two family companion
- Other necessities
Passengers staying at hotels/inns/ guesthouses/ other similar accommodation facilities must show a certificate of negative RT-PCR/ rapid antigen / GeNose C19 test results which sample is taken in 3 x 24 hours time range and show a COVID-19 vaccine certificate upon Check-in
Passengers traveling outside Central Kalimantan Province must obtain a traveling permit from local authorities (Subdistrict Head/Chief of District Police/Military District Commander/Headman)
To/From Manokwari 2 x 24 Hours Not valid* ID issued outside West Papua without urgent purpose are not allowed to enter West Papua & ID issued in West Papua without urgent purpose are not allowed to travel to outside West Papua except for urgent purposes (e.g. official trip, medical reasons, condolences visits) and are required to show a travel permit from the Head of West Papua COVID-19 Handling Task Force that can be obtained through contacting Call Center Hallo Masker 1500141 or +628114850141)
*Rapid Antigen test results only valid for departures from Manokwari to PPKM Level 1/Level 2 destinations (2 x 24 hours from sample taken)
PPKM LEVEL 3
To / From:
Ambon, Batam, Bengkulu, Berau, Kendari, Mamuju, Medan (Kualanamu), Padang, Sorong, Tanjung Pinang, Timika
2 x 24 Hours Not valid *Departures between cities in Bangka Belitung islands: may use negative Rapid Antigen test results (2 x 24 hours from a sample taken)
*Departures from Timika to cities in Papua Province: may use negative Rapid Antigen test results (2 x 24 hours from the sample taken)
To Pangkal Pinang & Tanjung Pandan (Belitung) 2 x 24 Hours Not valid*
*Rapid Antigen test (1 x 24 Hours) result only valid if the passenger has been fully COVID-19 vaccinated and allowed by the Port Health Authority of the departure airport
To Lombok 2 x 24 Hours Not valid*
*Rapid Antigen test (1 x 24 Hours) result only valid if the passenger has been fully COVID-19 vaccinated and allowed by the Port Health Authority of the departure airport
To Kupang & Labuan Bajo
(from outside of the NTT Province)
2 x 24 Hours Not valid*
*Rapid Antigen test (1 x 24 Hours) result only valid if followed by a COVID-19 certificate (min. first dose) and allowed by the Port Health Authority of the departure airport
Labuan Bajo arrivals:
for vacation purposes must be completed with an online registration form that can be found here
To Manado 2 x 24 Hours Not valid Upon arrival, passengers must go through a Rapid Antigen test conducted by the local authority
To/From Gorontalo 2 x 24 Hours Not valid* Random Rapid Antigen test will be carried out upon arrival, and if it shows a positive result then the passenger must undergo an RT-PCR test and be quarantined until the result is published
*Departures from Gorontalo to PPKM level 2/level 1 destinations: may use a negative Rapid Antigen test results (2 x 24 hours from sample taken)
To Pontianak 2 x 24 Hours Not valid Test results must be attached on the eHAC app and the health certificate must have a QRCode If the passenger is unable to show the digital validation (barcode) of negative RT-PCR results on the e-HAC, then they cannot continue to check-in or they must undergo an RT-PCR retest to get a QRCode or they can continue to enter Pontianak and a Rapid Antigen test will be conducted at their own expense
A random RT-PCR test will be conducted upon arrival
To Jayapura, Merauke, & Biak
(Biak PPKM Level 2)
2 x 24 Hours Not valid Required to show a Permit Letter from the highest official of the institution where they serve (for those on official trip) or from the companies (for those with urgent matter) or from the local government of origin (for those who reside in/have ID cards/identity issued from other than Papua Province)
RT-PCR or Rapid Antigen tests will be carried upon arrival and if it shows a positive result then the passenger must undergo a centralized quarantine at the expense of the passengers
To/From Nabire 2 x 24 Hours Not Valid* Required to show Surat Izin Keluar Masuk (SIKM)/ Entry Exit Permit from COVID-19 Task Force that can be obtained through contacting: Efraim (+6282239584499 ) / Kristo Patiung (+6282199021991) / Piet Nabot (+6281280466247)
*Rapid Antigen test results only valid for departures from Manokwari to PPKM Level 1/Level 2 destinations (2 x 24 hours from sample taken)
PPKM LEVEL 1 OR LEVEL 2
From / To:
Gunungsitoli, Lampung, Padang, Ternate
- 2 x 24 Hours 1 x 24 Hours  

Important Notes

  1. COVID-19 test results must be published from one of the health facilities registered on the Indonesian Health Ministry that you can find here and passengers must make sure that it is uploaded to the eHAC system integrated to PeduliLindungi app by the health facility
  2. If there is a different requirement between the origin and destination, the regulations follow the more stringent requirements or follow the local Port Health Office (KKP) policies.
  3. All passengers must fill Electronic Health Alert Card (eHAC) that that is integrated with the PeduliLindungi app which can be downloaded on Android and iOS
  4. Passengers under 18 years old must follow the above requirements according to their flight destination
  5. Passengers under 12 years old are temporary not allowed to travel domestically
  6. Passengers with urgent traveling purposes and are not yet or cannot be vaccinated due to medical reasons based on a statement letter from a medical specialist from a Government Hospitals may continue their journey by providing negative RT-PCR results based on the destination requirements
  7. Passengers departing from areas that do not have RT-PCR test facilities that can publish results in a short time are encouraged to confirm the policy of the departure airport authority by contacting the local Garuda Indonesia branch office
  8. Passengers departing from border areas and 3T areas (tertinggal, terdepan & terluar) do not apply the health certificate provisions as required
  9. Domestic transit/connecting flight passengers (without exiting the transit area) may follow the final destination requirements
  10. International flight passengers entering Indonesia with a connecting to domestic flight destination must follow the international arrival requirements (please see International Flight Entering Indonesia below) and the final domestic destination requirements as above
  11. Foreigners under 12 years old are not allowed to enter Indonesia considering they are not allowed to continue to domestic flights
  12. Foreigners who are not/yet vaccinated and are leaving the Indonesian territory through a transit/connecting domestic flight are not required to show a vaccine certificate, as long they do not leave the airport area during transit and are permitted by the local Port Health Authority (KKP) at the departure airport

Besides the above requirements, upon arrival at the destination airport, passengers are possible to go through additional health checks or to fill other forms/statement letters required by local authorities/local government. 

Passengers are expected to prepare a copy and original copy of the documents prior to arrival at the departure airport and present it upon check-in. Garuda Indonesia is not responsible for any lack or mistake on any of the required documents and has the right to cancel the flight of any passenger that does not meet the requirement.

You may access updated Indonesian entry requirements on the IATA Travel Center  and Indonesian Immigration site :

  • Indonesian Citizens (WNI)
    All Indonesian citizens are allowed to enter Indonesia
    Indonesian Citizens who have a history of travel to India within 14 (fourteen) days, can only enter Indonesian territory through entry-points as follows:
    a. Soekarno-Hatta International Airport - Jakarta, Tangerang (CGK)
    b. Juanda International Airport - Surabaya (SUB)
    c. Kualanamu International Airport -Medan (KNO)
    d. Sam Ratulangi International Airport - Manado (MDC)
  • Foreign Citizens (WNA)
    Foreign Citizens from all foreign countries who will enter Indonesia, either directly or by transitting in foreign countries, are temporarily prohibited from entering Indonesia unless they meet one of the following criteria:
    - Referring to Regulation of Indonesian Ministry of Law and Human Rights Number 27 of 2021 regarding restrictions on foreigners to enter the Indonesian territory or transit in Indonesian territory during the emergency public activity restriction. these restrictions are excluded against foreigners holding legal and valid Visa and Stay Permit as follows: Official Visa, Diplomatic Visa, Official Stay Permit, Diplomatic Stay Permit, Temporary Stay Permit (KITAS), Permanent Stay Permit (KITAP), foreigners with health and humanitarian purpose (after receiving a recommendation from the ministry/institution that carries out the Covid - 19 handling function), and transportation crew that comes with the conveyance.
    - Referring to the Travel Corridor Agreement (TCA)
    - Obtained a special written consideration/permission from an Indonesian Ministry/Institution

Health Protocols for All International Flight Passengers Entering Indonesia:
All international travelers, both Indonesian and Foreign Citizens must comply with the following health protocols:

  1. Comply with the health protocols set by the Indonesian government
  2. Show a negative RT-PCR test result which sample taken in the country of origin within a maximum of 3 x 24 hours before departure
  3. Show a complete COVID-19 vaccine certificate (full dose), in a condition where the passenger cannot show a complete COVID-19 certificate, then the following rules apply:
    a. Indonesian Citizens (WNI) can enter Indonesia and will be vaccinated upon arrival in Indonesia at the quarantine location
    b. Foreign Citizens (WNA) who meet the following requirements will be vaccinated upon arrival in Indonesia
            - Foreigners between 12 - 17 years old
            - Temporary Stay Permit (KITAS) / Permanent Stay Permit (KITAP) holders
            - Official Visa holder related to official/state visits of foreign officials at minimum ministerial level or above
    Excluded from the mandatory complete COVID-19 vaccine certificate requirements are:
    - Diplomatic Visa / Official Visa holders
    - Foreigners who enter Indonesia under the Travel Corridor Arrangement (TCA) scheme, according to the principle of reciprocity while still implementing strict health protocols
    - Indonesian Citizens/Foreigners under 18 years old who enter Indonesia and have connecting domestic flights, who are accompanied by a parent with negative RT-PCR result
    - Indonesian Citizens/Foreigners who are not yet or cannot be vaccinated due to medical reasons based on a statement letter from a medical specialist from a government hospital in their origin country
  4. Upon arrival, the passenger must go through an RT-PCR retest and must undergo a centralized quarantine for 8 x 24 hours with the following provisions:
    1. Indonesian Citizens (WNI) with these criteria: Indonesian Migrant Workers (PMI); students; or Government Officials returning from a duty trip; are required to undergo a centralized quarantine designated by the authority at the expense of the Indonesian government
    2. Indonesian Citizens outside the criteria mentioned in No 3.1. and Foreign Citizens (WNA) including foreign diplomats, (exceptions: the head of the foreign representatives and the family of the head of the foreign representatives) are required to undergo quarantine in a quarantine accommodation that has been certified by the Indonesian Health Ministry at the expense of their own
  5. Chief of foreign country representatives and their families who are assigned to Indonesia may carry out a self-quarantine at their private residence for 8 x 24 hours as specified in point number 4;
  6. In the event where RT-PCR retest upon arrival showed a positive result, medical treatments in hospital will be given to Indonesian citizens (WNI) at the Indonesian government expense and Foreign citizens (WNA) at their own expense;
  7. In the event where a Foreign Citizen (WNA) is unable to pay for their quarantine and/or medical treatment expenses, then the sponsor-ministry/institution/company that has given consideration/permission for the foreigner to enter the Indonesian territory may be held accountable;
  8. On the 7th day of the quarantine, both Indonesian (WNI) & Foreign Citizens (WNA) must go through another RT-PCR retest.
    1. Negative results: the traveler may continue their journey and are recommended to continue 14 days of self-quarantine and keep following the health protocols
    2. Positive results: medical treatment at a hospital will be given to Indonesian Citizens at the Indonesian government expense and for Foreign Citizens at their own expense;

The above provisions are referring to COVID-19 Handling Acceleration Task Force Circular Letter Number 18 of 2021, and effective from 11 August 2021 until further notice.

Passengers also may check the document requirements on Traveldoc. Besides the above requirements, upon arrival at the destination airport, passengers are possible to go through additional health checks or to fill other forms/statement letters required by local authorities/local government. Passengers are expected to prepare a copy and original copy of the documents prior to arrival at the departure airport and present it upon check-in. Garuda Indonesia is not responsible for any lack or mistake on any of the required documents and has the right to cancel the flight of any passenger that does not meet the requirement. 

Check the latest entry requirements on IATA Travel Center, Traveldoc, Indonesian Immigration site, and destination country official sites as follows:

Destination Requirements Reference Links
Singapore Singapura - Changi International Airport (SIN)
 Kuala Lumpur Kuala Lumpur - Kuala Lumpur International Airport (KUL)
Bangkok
 Tokyo & Osaka Tokyo - Haneda International Airport (HND) & Osaka - Kansai International Airport (KIX)
Please find quarantine requirements for Japan arrival that you can access here
 Hong Kong
 Seoul Seoul - Incheon International Airport (ICN)
RT-PCR test results must be issued from health facilities which are appointed by the South Korean Embassy for Indonesia that you can see here
Amsterdam
Amsterdam - Schipol International Airport (AMS)
Passengers must fill a Negative Test Declaration Form [download here] and Traveler Public Health Declaration [download here]
Melbourne / Perth / Sydney
  1. For domestic to international transit (connecting flights) passengers, they are advised to meet the of the transit airport requirements (refer to the table of domestic flight requirements above)
  2. Foreigners under 12 years old who will leave the Indonesian territory and have a transit/connecting domestic flight are not required to show a vaccine certificate, provided that they are accompanied by a parent with a negative RT-PCR test result (this not apply to domestic flight only with no connecting international flight)
  3. Foreigners who are not/yet vaccinated and are leaving the Indonesian territory through a transit/connecting domestic flight are not required to show a vaccine certificate, as long they do not leave the airport area during transit
  4. For outbound international flights (exiting Indonesia) with destination country that requires a RT-PCR test result, RT-PCR test must be done in one of health facilities listed below (except for specified destinations with specific requirements of health facilities from the destination country (like South Korea)):
    - Garuda Indonesia Partners Health Facilites. you may access the list here
    - Health Facilities that are registered on Indonesian Health Ministry Letter No. HK.01.07/MENKES/4642/2021 that you may find here 
    - Health Facilities that are mentioned in Decree of the Director-General of Disease Prevention and Control Letter regarding The Establishment of Covid-19 Laboratories Examiner in the context of Travel Corridor Arrangement (TCA) that may find here
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