Please redeem your EMD voucher issued by 31 December 2023 (Complete travel by 31 December 2023).
All EMD voucher not redeemed by 31 December 2023 will be considered as forfeited.
Please call our Contact Center at 0804 1 807 807 or (021) 235 1 9999. or any nearest Garuda Indonesia office.
For Singapore Branch Office, please call our reservation line at 6250 2888 or email them with your EMD voucher number to make a reservation sin-reservation@garuda-indonesia.com.
Thank you.
IMPORTANT NOTICE FOR YOUR UPCOMING FLIGHT TO INDONESIA OR TO SINGAPORE
Dear Garuda Indonesia Passenger,
With immediate effect all passengers will need to fill the Custom Declaration form online for entering Jakarta, Soekarno Hatta Airport (CGK).
You may also contact our reservation team at 6250 2888 should you need any further information or assistance.
Please note for single name passenger, please repeat the name for both first and last name:
Sample:
First and Middle Name : Veronika
Last Name : Veronika
Thank you.
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Use our innovative BidUpgrade request system for the chance to upgrade from Economy Class to Business Class or Business Class to First Class in accordance with the amount you're willing to pay to upgrade.
Review your information and submit your offer. Submission and/or modification can be made 4 days prior to departure.
*Update: Effective 2 November 2015, BidUpgrade is also available for an upgrade from Business Class to First Class. Check out our updated BidUpgrade FAQ here.
After booking Garuda Indonesia ticket, if you are eligible, you will receive an invitation email.
Determine the amount you are willing to pay to upgrade. Offers must be made per flight segment and per passenger listed in the booking information (i.e. flight from Bengkulu to Bangkok consists of two segments: Bengkulu to Jakarta and Jakarta to Bangkok).
Enter your payment card details to allow payment only if your offer is successful (unsuccessful offers will not be billed).
Review your information and submit your offer. Submission and/or modification can be made 4 days prior to departure.
You will be emailed about the success of your offer two days prior to departure.
Gunakan sistem permintaan BidUpgrade yang inovatif untuk meraih kesempatan pindah dari Economy Class ke Business Class atau dari Business Class ke First Class sesuai dengan penawaran Anda.