Baggage admitted for carriage as passenger’s baggage may only contain such articles, effects or other property of passengers as are necessary for wear, use comfort, or convenience, in connection with the trip. Carriers have the right (except for diplomatic bags) but not the obligation to verify, in the presence of the passengers, the contents of their baggage
Garuda Indonesia is not responsible for any minor damage (such as dents or lost accessories) or scratches during the carriage of baggage.
Effective from July 16, 2024, there will be changes to the Free Baggage Allowance (FBA) policy for flights on the Singapore to Indonesia route, as outlined below:
New Baggage Allowance:
Terms & Conditions:
Checked baggage (also called registered baggage) comprises articles which are weighed and carried in the baggage or cargo compartment of the aircraft. They are not accessible to the passengers during the flight. These articles are labelled with special baggage tags showing the station of arrival and a serial number. A portion of this tag is attached to the passenger’s boarding pass for identification purposes only and must, as a rule, be surrendered at the station of arrival.
Every passenger of Garuda Indonesia may have different free checked baggage allowance according to their own respective tickets. Furthermore, Garuda Indonesia has imposed a strict rule to ensure that every single piece of item or baggage checked-in does not exceed 70 lbs/32 kg.
When two or more passengers in one booking code travelling as one party to a common destination point or point of stopover via the same flight, present themselves and their baggage for travelling at the same time and place, they will be permitted a total free baggage allowance equal to the combination of their individual free baggage allowance. Baggage in excess of the combined maximum allowance will be subject to the excess baggage charge.
Unchecked baggage is to be put into the overhead compartment or under the seat, according to the interior arrangement of the aircraft cabin. Unchecked baggage comprises of the following two categories:
1 pcs of article/baggage per passenger to be carried in the passenger cabin may be labelled as cabin baggage, and only comprises of those articles which are suitable to be carried in the passenger cabin. These articles are subject to the passenger’s own supervision and responsibility. The maximum size for cabin baggage shall not exceed: length 56 cm, width 36 cm or depth 23 cm, however sum of the three dimensions shall not exceed 115 cm or weight of 7 kg.
Due to different interior size, an exception is made for Economy class flow with CRJ and ATR aircraft, the size shall not exceed: length 41 cm, width 34 cm or depth 17 cm, however sum of the three dimensions shall not exceed 92 cm or weight of 7 kg.
The passenger may bring free carry on item(s) into the aircraft cabin without being labelled. These items shall be under passenger’s own supervision and responsibility. Free carry-on items that are permitted to the cabin are;
Note:
FREE BAGGAGE ALLOWANCE
FLIGHT APPLICATION
Checked baggage
The total free baggage allowance for passenger traveling on Domestic Services:
PASSENGER TYPE | CABIN CLASS |
GEOGRAPHIC (FROM/TO OR BETWEEN) |
LOCATION | ALLOWANCE |
1. Adult | First | Within ID | Domestic ID | 40 kg |
Business | 30 kg | |||
Economy | 20 kg | |||
2. Children and Infant with Seat | First | 40 kg | ||
Business | 30 kg | |||
Economy | 20 kg | |||
3. Infant without Seat | First | 20 kg | ||
Business / Economy | 10 kg | |||
Infants without seat shall be allowed 10kg (22lb) and in addition 1 checked or carries on fully collapsible stroller/pushchair or infants carrying basket or infants car seat, which may be carried in the passenger cabin subject to the availability of space. | ||||
4. Additional FBA for GarudaMiles (Group
or
Individual) :
|
||||
5. Additional FBA for FFP
SkyTeam. SkyTeam Elite and Elite Plus qualify for additional FBA on any SkyTeam member airline operated flight :
|
Example:
The total free baggage allowance for passenger traveling on International Services:
PASSENGER TYPE | CABIN CLASS |
GEOGRAPHIC (FROM/TO OR BETWEEN) |
LOC 1 (CITY, COUNTRY OR AREA) |
LOC 2 (CITY, COUNTRY OR AREA) |
ALLOWANCE |
ADULT | FIRST | All | All | 50 kg | |
Exception : | |||||
Adult | From | JED/MED | All destination | 50 kg + 5 liters zamzam water | |
Adult | Between | JP | All destination | 64 kg (Weight of each bag may not exceed 32 kg) | |
ADULT | BUSINESS | All | All | 40 kg | |
Exception : | |||||
Adult | From | JED/MED | All destination | 40 kg + 5 liters zamzam water | |
Adult | Between | JP | All Destination | 64 kg (Weight of each bag may not exceed 32 kg) | |
Adult | Between | US | All destination | 2 pieces
|
|
ADULT | ECONOMY | All | All | 30 kg | |
Exception : | |||||
Adult | From | JED/MED | All destination | 30 kg + 5 liters zamzam water | |
Adult | Between | JP | All destination | 46 kg (Weight of each bag may not exceed 32 kg) | |
Adult | Between | LHR | All destination | Economy Comfort / S Class Max 40 kg Economy Premium / W Class Max 40 kg | |
Pax paying Student Fare (SD) | 40 kg | ||||
Pax paying Ship’s Crew Fare(SC) | 40 kg | ||||
Adult | Between | US | All destination | 2 pieces
|
|
CHILDREN AND INFANT WITH SEAT | FIRST | All | All | 50 kg | |
From | JED/MED | All destination | 50 kg + 5 liters zamzam water | ||
Between | JP | All destination | 64 kg (Weight of each bag may not exceed 32 kg) | ||
BUSINESS | All | All | 40 kg | ||
From | JED/MED | All destination | 40 kg + 5 liters zamzam water | ||
Between | JP | All destination | 64 kg (Weight of each bag may not exceed 32 kg) | ||
Between | US | All destination | 2 pieces
|
||
ECONOMY | All | All | 30 kg | ||
From | JED/MED | All destination | 30 kg + 5 liters zamzam water | ||
Between | JP | All destination | 46 kg (Weight of each bag may not exceed 32 kg) | ||
Between | US | All destination | 2 pieces
|
||
Between | LHR | All destination | Economy Comfort / S Class Max 40 kg Economy Premium / W Class Max 40 kg | ||
INFANT WITHOUT SEAT | BUSINESS | All | All | 10 kh | |
ECONOMY | All | All | 10 kg | ||
Business / Economy | Between | US | All destination | 1 piece
|
|
Infants without seat shall be allowed 10kg (22lb) and in addition 1 checked or carries on fully collapsible stroller/pushchair or infants carrying basket or infants car seat, which may be carried in the passenger cabin subject to the availability of space. | |||||
4. Additional FBA for GarudaMiles (Group or Individual) :
|
|||||
5. Additional FBA for FFP SkyTeam. SkyTeam Elite and Elite Plus qualify for additional FBA on any SkyTeam member airline operated flight :
|
|||||
6. FBA for Economy Comfort / S Class Max 40 kg |
|||||
7. FBA for Economy Premium / W Class Max 40 kg |
Example :
➔ FBA for Adult in Economy Cabin (General International Baggage)
➔ FBA for Transit Flight (General International Baggage)
➔ FBA for Stopover (Combination Sector between New FBA Adjustment Sector and General
International Baggage)
Incapacitated passengers may carry free of charge one wheelchair and/ or other assisting devices they are dependent upon.
For stopover journeys where the passengers travels partly Business Class and partly Economy Class, the free baggage allowance for each portion of the trip will be that applicable to the class of service for which the fare is paid.
Example:
Free carry on items
In addition to the checked baggage allowance, each passenger may carry, without additional charges: hand baggage suitable for placing in the closed overhead rack or under the passenger’s seat with maximum dimensions specified by the carrier. Provided that such carry on baggage may have a maximum length 56cm, width 36 cm, depth 23cm and the maximum dimensions (the sum of the 3 dimensions of each carry on item) not exceed 115cm (exception for Economy class CRJ and ATR : maximum length 41 cm, width 34 cm or depth 17 cm, however sum of the three dimensions shall not exceed 92 cm or weight of 7 kg). These dimensions include wheels, handles, side-pockets. Fully collapsible wheelchair, devices for supporting limbs etc. and other specialized equipment to support incapacitated passenger are also free.
Chargeable carry on items
Any unchecked items in addition to the free carry on items are considered as cabin baggage. They must be weighed or counted towards the free baggage allowance. Carriers shall limit the acceptance of such other articles for carriage in the passenger cabin to conform to security regulations and/or interline limitations.
Where an item purports to be one specified in free carry on items, but does not visibly accord with the description set out therein, it shall be weighed and such weight shall be included in the total weight.
FLIGHT APPLICATION
EXCESS RATE BAGGAGE
EXCESS
BAGGAGE RATE DOM (Download)
EXCESS BAGGAGE RATE INT (Download)
Notes:
A. General
A.1 GA INTERNATIONAL FLIGHT
GA will not accept animals for carriage in passenger cabin. Carriage of pets accepts as checked baggage only and will be stowed in lower deck compartment, with exception for live mammals. GA will not accept the carriage of live mammals as checked baggage, including mammals domestic pet (e.g.: dogs and cats), except for service animal.
Service animal is an animal that is individually trained to perform tasks that assits people with dissabilities such as guiding people who are blind, alerting people who are deaf, alerting and protecting a person who is having seizure, or performing other special tasks.
In order to support the service improvement and smoothly operational handling in the fields, herewith we adopted the IATA Rule and Regulations as references guidance applied on GA flights.
Remind that the Goverment regulations on carriage of domesticated pets, e.g. cats and dogs on aircraft differ. Be aware that some exotic animals may be protected by Convention on International Trade in Endangered Species (CITES) Detailed information on what animal may be accepted along with packaging and handling standards refer to the IATA Live Animals Regulations.
A.2 GA DOMESTIC FLIGHT
The carriage of live mammals (domestic pet) is allowed in GA domestic flight, with condition as follow:
B. Crating
C. Dokumentation
Upon check-in, passengers should provide:
D. Charge
For destination where piece concept is used if MSC does not have excess baggage charges, GA will impose weight concept for excess baggage charge which is 3% of GA highest one way economy fare per kg. If GA highest one way economy fare does not available, for excess baggage charge is 3% of highest economy interline fare.
Save up to 10% if you purchase your extra baggage allowance in advance. Click link below for more info.
Special Prepaid Baggage Rate For Domestic Routes before tax
Special Prepaid Baggage Rate for International route
Enjoy 50% Discount on Additional Baggage for Subclasses J & Y, exclusively for 15kg purchases
Important Notice for Valuable Items on Checked Baggage
We strongly recommend that you do not pack valuable and special items into your checked baggage. Please use your carry-on baggage allowance for any important documents, cash, fragile or perishable items, keys,jewelry, computers and other personal electronic devices, medicines, medical documents, passport, other identity papers and any other valuable items.
Garuda Indonesia accepts no liability for valuable items carried as checked baggage.
EXCESS BAGGAGE RATE FOR INTERLINE TICKETS
Below rates will be used to charge the passengers who has excess baggage on their journey whereas GA is the First Operating Carrier, either passengers holding GA ticket or Other Carrier’s ticket based on passengers Origin – Destination (except, the MSC (Most Significant Carrier) is China Airlines or Philippine Airlines Operated Flights refer to the provisions below :
From / To | Indonesia | Band 1 | Band 2 | Band 3 | Band 4 |
Indonesia |
Rate Refer to Updated Notice GA Baggage Rule | USD 8 / kg | USD 12 / kg | USD 18 / kg | USD 23 / kg |
Band 1 |
USD 8 / kg | USD 13/ kg | USD 19/ kg | USD 24/ kg |
USD 30/ kg |
Band 2 | USD 12 / kg | USD 19 / kg | USD 24 / kg | USD 31 / kg | USD 35 / kg |
Band 3 |
USD 18 / kg | USD 24/ kg | USD 31/ kg | USD 36/ kg |
USD 41/ kg |
Band 4 |
USD 23 / kg | USD 30 / kg | USD 35 / kg | USD 41 / kg |
USD 46 / kg |
Countries / Region by Band (Weight Concept)
Applicable for US or other regions that use piece concept.
Maximum weight for Piece Concept is 23 kg/pc (50lb) for Economy compartment and 32 kg/pc (70lb) for Business compartment; with maximum dimension of each bag may not exceed 158 cm (62 inch).
Rates | Geografic (From, to or between) | Origin (City, Country or Area Code) | Destination (City, Country or Area Code) |
USD 150 |
Between | All Origin | All Destination |
Excess Baggage, Overweight and Oversized Charge are Accumulative per Piece |
Excess Baggage Charges for Connecting to Flights Operated by China Airlines & Philippine Airlines
If the MSC is China Airlines or Philippine Airlines Operated Flights, use below rates :
Airlines | Rates | Geografic (From, to or between) | Origin (City, Country or Area Code) | Destination (City, Country or Area Code) |
CI - China Airlines |
USD 140 per piece | Between | Indonesia / Singapore / Malaysia / Japan / Korea / Hong Kong / China | Taiwan |
USD 170 per piece | Australia | |||
USD 230 per piece | Europe | |||
PR - Philippine Airline | IDR 149,900 per kg | Between | Indonesia | Philippine |
SGD 14 per kg | Singapore | |||
MYR 44 per kg | Malaysia | |||
JPY 12,000 per pc | Japan | |||
AUD 35 per kg | Australia | |||
CNY 70 per kg | China | |||
HKD 102 per kg | Hong Kong | |||
USD 50 per kg | Europe |
I. FREE BAGGAGE ALLOWANCE
NO
|
SPECIAL BAGGAGE | ADITIONAL FREE BAGGAGE SIZE / WEIGHT |
TRANSPORTED BY GA CARGO |
---|---|---|---|
1
|
Bicycle | < 30 kg, Dim the bicycle box: 177 x 23 x 102 cm (l x w x h) |
>32 kg (Please Call GA Cargo) |
2
|
Surfing Board *) | < 23 kg Dimension: < 300 cm |
>32 kg > 300 cm (Please Call GA Cargo) |
3
|
Wind, Wave / Kite & Body Board *) | < 23 kg Dimension : < 200 cm |
>32 kg > 200 cm (Please Call GA Cargo) |
4
|
Diving Equipment | < 23 kg | >32 kg (Please Call GA Cargo) |
a. Scuba Tank | |||
b. Other Diving Equipment | |||
5
|
Golf Bags | < 23 kg | >32 kg (Please Call GA Cargo) |
6
|
Skis, Water Skis & Snowboard *) | < 23 kg Dimension: < 300 cm |
|
7
|
Sport Equipments | < 23 kg, Dimension : 158 cm (62 inch) p+l+t |
>32 kg (Please Call GA Cargo) |
*) For passenger who have connecting flight with
different aircraft type, baggage rules based on the narrowest aircraft type will
be
applied. Example:
|
Example:
If passenger brings 30 kg of surfing board for route JKT-DPS in economy class, the excess of
special baggage 7 kg can be compensated to his/her free baggage allowance as long as the
free baggage allowance comply with his/her right, in this case 20 kg.
Example:
If passenger brings 35 kg of suitcase and 15 kg of surfing board for route SYD-DPS in
economy class, the excess of suitcase 5 kg can not be compensated to his/her free sport
equipment.
II. PAID BAGGAGE ALLOWANCE
Effective as of September 1, 2023, passengers who carry baggage in the form of Security items such as firearms and ammunition will be charged an additional service fee with the following conditions :
NO.
|
SPECIAL BAGGAGE
|
PAID BAGGAGE PROVISIONS
|
PAID BAGGAGE RATES
|
1
|
Firearms & Ammunition for Shooting & Hunting Sports |
|
IDR 100,000,- Exclude PPN 11% Prices apply to 1 weapon & ammunition / ammunition only / weapons only, if the passenger brings 2 (two) weapons they will be charged 2x the specified price (multiples apply) |
Smart Luggage
Smart Luggage generally has features and devices such as USB chargers, Wi-Fi hotspots, GPS, automatic locking systems, and motorized wheels.
Passengers intending to bring Smart Luggage with non-removable batteries (integrated with the luggage) may pose a risk of fire hazard in the cargo or cabin compartments. Therefore, this type of Smart Luggage cannot be carried by passengers as checked or cabin baggage.
For general regulations regarding Smart Luggage, see more on this page.
Prohibited Items
For safety and security reasons, these items listed below, shall not be carried in passenger's carry-on and checked baggage.
Restricted Articles
These following items may be carried by passenger only in their checked baggage:
NOTE: Any sharp objects in checked baggage should be sheathed or securely wrapped to prevent injury to our baggage handlers
Carriage of Firearms and its ammunition
This category include: shotgun, handgun, any pistols, revolver, signal flares pistols, handgun
of any types. Permission and procedures of carriage of firearms and its ammunition follow local
regulation.
NOTE: Passengers shall declared to our check-in counter staff and
enclosed with a proper documents. The firearms also must be unloaded and properly packed
with locked hard-sided container.
Carriage of Electronic Cigarettes
Passenger only allowed to carry e-cigarettes in their carry-on baggage however using its e-cigarettes in the cabin of aircraft is prohibited.
Carriage of Lighters and Matches
Except travelling that origin from China, passengers are able to carry safety matches and cigarette lighters for personal use on one’s person and it is prohibited to carry its lighter and matches in carry-on and checked baggage.
Due to increasing number of passengers who carry perishable goods such as marine products, fresh meat, etc. as baggage. In order to protect other passenger baggage from bad smell and leakage from such product, below is the provision of carriage of perishable goods as baggage.
CATEGORY OF PERISHABLES | CABIN BAGGAGE | CHECKED BAGGAGE | REMARKS |
Marine Products |
No | No |
Shipped as cargo |
Fresh Meat |
No | No |
Shipped as cargo |
Canned Food |
No | Yes (reasonable amount for personal consumption) |
- |
Other Processed Food |
Yes (reasonable amount for personal consumption) |
Yes (reasonable amount for personal consumption) |
Offensive smell food are not allowed in the cabin |
Note: Some countries might restrict the carriage of food products into their territory.
Passengers are advised to learn more about the restriction of each country of destination.
Regarding regulation from Animal and Plant Quarantine Agency of South Korea, starting from June 11th 2020, passengers are prohibited from bringing animal and plant products to South Korea. If so, passengers must declare to quarantine officer. Below is the list of animal and plant items subject to quarantine:
ANIMAL AND PLANT QUARANTINE ITEMS | REMARKS |
Live Animals (dogs, cats, pet birds, etc.) |
Passengers who carry the quarantine items must check the “there is a quarantined item” in the Customs Declaration Form or conduct an inflight broadcast and self-report to The Animal and Plant Quarantine Officer upon arrival. |
Meat and Livestock Products (beef, pork, chicken, sausage, etc.) |
|
Animal Products (antlers, bones, feathers, etc.) |
|
Dairy Products (milk, cheese, butter, etc.) |
|
Eggs and Egg Products (chicken eggs, egg powder, etc.) |
|
Fresh Fruits (apple, banana, orange, fresh chilis, etc.) |
|
Insects and Earthen Plants |
For more information regard animal and plant quarantine items, please visit www.qia.go.kr
Regulations on what is permitted in cabin baggage regarding liquids, aerosols and gels will affect customers on international flights departing from all Indonesian airports. You are advised to pack your cabin baggage accordingly so as to avoid unnecessary inconvenience. Here are some specific regulations concerning liquids, aerosols and gels:
Liquids, aerosols and gels purchased from duty-free shops at the airport, located after security screening points, will be allowed onboard. However, these items must be packed in a transparent, sealed plastic bag. Receipts of the purchased duty free items must be attached or enclosed in the bag. Customers going to Australia or the US are advised to check with duty-free personnel before making their purchases.
Carriage of Security Removed Items should be handled properly in order to enhance security & safety aspect on any Garuda Indonesia flights. SECIT should include (but are not limited to) :
All SECIT removed from the passenger will be kept in Security Item Box dedicated to the aircraft or flight on which the passenger travels and will be handed back at destination airport. Passenger requiring the use of medical syringes in flight such as diabetics and other passengers with documented proof of medical need must ensure that it is professionally packed and labeled. The information of such passenger should be forward to the operating crew. An authorized person performing duty on board an aircraft such as a law enforcement officer or diplomatic courier may not be permitted to retain custody of his/her firearm(s) and ammunition, or other related SECIT in the passenger cabin of any Garuda Indonesia aircraft.
Effective as of June 01, 2024, passengers who carry baggage in the form of Security items of firearms and ammunition will be subject to additional service fees with the following conditions:
NO.
|
SPECIAL BAGGAGE
|
PAID BAGGAGE PROVISIONS
|
PAID BAGGAGE RATES
|
1
|
Firearms & Ammunition for Shooting & Hunting Sports |
|
IDR 100,000,- Exclude PPN 11% Prices apply to 1 weapon & ammunition / ammunition only / weapons only, if the passenger brings 2 (two) weapons they will be charged 2x the specified price (multiples apply) |
Garuda Indonesia reserves the right to change the terms and conditions at any time without prior notice.
This is the new resolution introduced by International Air Transport Association (IATA) for all member airlines in deciding baggage allowance and excess baggage charges for journeys involving multiple carriers. Baggage travel allowances and charges for travel involving more than one carrier will follow the allowances and charges of the "Most Significant Carrier" (MSC) of the journey.
Unless otherwise agreed the following baggage provisions selection process should apply for interline journeys
IATA defines the world into 3 areas (IATA area 1/2/3), and divides the IATA area into smaller areas which is IATA Tariff sub-area. Below are the details
Area Tariff IATA
Area |
IATA Area sub-areas |
IATA Area 1 North America, Central and South America, Hawaii |
USA, Canada, Mexico Caribbean Central America South America |
IATA Area 2 Europe / Middle East etc. |
Europe Middle East Africa |
IATA Area 3 Asia, Guam, Southwest Pacific |
Japan, Korea Southeast Asia South Asian Subcontinent (India etc.) Southwest Pacific (Australia, New Zealand etc.) |
The detail of baggage rate for Interline Flights, kindly click link baggage rate
General Guidelines For Carriage of Lithium Batteries
Type of Battery* | Allowed in Carry-On Baggage? | Allowed in Checked1 Baggage? | ||
---|---|---|---|---|
In equipment2 | Spares | In equipment | Spares | |
Dry Alkaline Battery![]() |
YES![]() |
YES When protected from damage and short circuit |
YES![]() |
YES When protected from damage and short circuit |
Dry Rechargeable – Nickel Metal Hydride (NiMH), Nickel Cadmium (NiCad), etc.![]() |
YES![]() |
YES When protected from damage and short circuit |
YES![]() |
YES When protected from damage and short circuit |
Lithium Ion (rechargeable lithium, lithium polymer,LIPO) as used in small consumer electronics, such as cell phones, tablets, tools, cameras, PDAs, and laptops. Limited to 100 watt hours3 or less per battery.![]() |
YES![]() |
YES When protected from damage and short circuit. |
YES E-cigarettes and vaporizers are prohibited in checked baggage. |
NO![]() |
Larger lithium ion, 101-160 watt hours3 per battery - with airline approval. Limits: Two spare batteries per passenger - with airline approval. ![]() |
YES Airline approval required ![]() |
YES When protected from damage and short circuit, and Airline approval required |
YES Airline approval required |
NO![]() |
Lithium metal (non-rechargeable) as used in small consumer electronics such as cameras, LED flashlights, watches, etc. (2 grams or less lithium per battery).![]() |
YES![]() |
YES![]() |
YES![]() |
NO![]() |
Nonspillable wet batteries (absorbed electrolyte) for portable electronic devices, 12 volts and 100 watt hours3 per battery. Limits: Two spare batteries per passenger. ![]() |
YES![]() |
YES When protected from damage and short circuit and in strong packaging. Battery and outer packaging must be marked “nonspillable”. |
YES![]() |
YES When protected from damage and short circuit and in strong packaging. Battery and outer packaging must be marked “nonspillable”. |
Note: 1 “Checked baggage” includes carry-on bags checked at the gate or planeside; 2 TSA security rules prohibit some power tools in carry-on baggage; 3 Watt hours (Wh) = Volts (V) x Amp hour (Ah) or for milliamp hours Wh =V x (mAh / 1000) | ||||
|
![]() |
*) There is no limit to the number of batteries or devise carried for personal use unless specified above.
Make sure to check your power bank battery capacity and declare it to the airline before you get on-board. According to our flight safety regulations, power banks are only allowed in carry-on baggage and not allowed in checked luggage.
Only power banks with a maximum capacity of 100 Wh are allowed in our cabin area. Power banks with capacities of 100 to 160Wh are also allowed on-board but subject to airline approval. Your power banks must have a clear cell capacity label to be allowed in carry-on luggage.
During your flight, using power banks is strictly prohibited.
Below are the list of limitations on power banks capacity allowed:
Maximum Allowable Quantity per Passenger | Watt-hour (Wh) | Cell Voltage (V) | Miliampere-hour (mAh) | Remarks |
---|---|---|---|---|
20 pcs | 0 – 100 | 5 V | 0 – 20.000 | - |
3,7 V | 0 – 27.000 | |||
3,2 V | 0 – 31.000 | |||
2 pcs | 101 – 160 | 5 V | 20.001 – 32.000 | With Garuda Indonesia approval |
3,7 V | 27.001 – 43.000 | |||
3,2 V | 31.001 – 50.000 | |||
NOT ALLOWED | > 160 | 5 V | > 32.000 | - |
3,7 V | > 43.000 | |||
3,2 V | > 50.000 |
For more information, please contact our call center at 0804 1 807 807 or 021 2351 9999.
The link below is designed to give you an easy access to obtain the latest updates of your
missing baggage. Please input your Name and Reference No provided by our baggage representative
officer when you reported it, then press the submit button and the system will automatically
inform you the latest updates of your baggage status.
Click here to trace your baggage
General
Passenger may take special baggage as carry-on baggage into the passenger cabin, which may be carried in addition to the free baggage allowance. The general conditions of special baggage in passenger cabin are as follow:
Extra Seat Assignment
To avoid disturbance during emergency evacuation, other passenger comfort and in accordance with flight safety, seating assignment for extra seat for baggage should be as follows:
General
Musical instruments are accepted to be carried as carry-on baggage or checked baggage as a certain condition are met.
Charge
Musical instruments are calculated in passenger’s free baggage allowance. Passenger required to pay excess baggage charge if musical instrument exceed their own free baggage allowance.
Living human organs/bloods, medical laboratory specimen, viral organisms, and bacterial cultures cannot be carried either as checked and/or carry-on baggage. These items must be carried as cargo as per stated in IATA Dangerous Goods Regulations (DGR).
Alcoholic Beverages as Cabin/ Carry-on Baggage
Alcoholic Beverages as Checked Baggage
General
Packaging
Documentation
Upon check-in, passengers should provide approval or clearance from Port Health office.
Charges
Live plant carried by passenger will be included as passengers’ Free Baggage Allowance (FBA). In the case of total weight of the baggage (including live plant) exceeds the FBA, excess baggage charges apply.
Please click this link for more information about baggage promo