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INFORMATION ABOUT OPERATIONAL POLICY DUE TO THE IMPACT OF COVID-19 OUTBREAK

Last updated on 24 October 2021, 19.55 PM (Jakarta time UTC +7)

Travel Restrictions & Document Requirements

Travel restrictions and document requirements mentioned for each destination below are based on each destination governments/local governments/related authorities regulations

The following provisions are the travel document requirements during the public activity restrictions (PPKM) effective from 24 October 2021 until further notice

Attention: COVID-19 test results must be published from one of the health facilities registered on the Indonesian Health Ministry that you can find here and passengers must make sure that it is uploaded to the eHAC system integrated into PeduliLindungi app by the health facility (you can download the app on Android and iOS)

Route Vaccination Certificate Negative COVID-19 Test Results
(maximum time range results published to departure time)
Additional Requirements
RT-PCR Rapid Antigen
PPKM All Levels
To/From Jawa
To From Bali
Within Jawa
PPKM Level 3
Banda Aceh, Padang, Pangkal Pinang, Pontianak, Mamuju, Nabire, Sorong, Tanjung Pandan (Belitung)
PPKM Level 2
Pontianak
Min. First Dose 2 x 24 Hours Not Valid To Bali:
- The RT-PCR test result must have a BarCode/QRCode
- Vaccination participants at I Gusti Ngurah Rai International Airport (DPS) Bali cannot fly on the same day as vaccination
- Passengers with a COVID-19 infections history within three months may show a COVID-19 Survivor Certificate for reference cannot be vaccinated
- Foreigners who depart from Bali to international destinations and have a connecting domestic flight with transit time no longer than 24 hours are not required to show a vaccination card
To Nabire:
Required to show Surat Izin Keluar Masuk (SIKM)/ Entry Exit Permit from COVID-19 Task Force that can be obtained through contacting: Efraim (+6282239584499 ) / Kristo Patiung (+6282199021991) / Piet Nabot (+6281280466247)
To Pontianak:
RT-PCR test results valid 2 x 24 hours from sample taken and must have a QRCode If the passenger is unable to show the digital validation (barcode) of negative RT-PCR results on the e-HAC, then they cannot continue to check-in or they must undergo an RT-PCR retest to get a QRCode or they can continue to enter Pontianak and a Rapid Antigen test will be conducted at their own expense. A random RT-PCR test will be conducted upon arrival
BETWEEN THESE AREAS
PPKM Level 2

Ambon, Balikpapan, Banjarmasin, Bengkulu, Biak, Gorontalo, Gunungsitoli, Jambi, Jayapura, Kendari, Kupang, Labuan Bajo, Labuan Bajo, Lampung, Lombok, Makassar, Manado, Medan (Kualanamu), Merauke, Palu, Palangkaraya, Pekanbaru, Palembang, Samarinda, Tanjung Pinang,
PPKM Level 1
Batam, Sibolga, Ternate
Not Required
(vaccination certificate are required for passengers flying to/from Jawa/Bali )
2 x 24 Hours 1 x 24 Hours
(Rapid Antigen tests are not valid for passengers flying to/from Jawa/Bali)
To Lombok: The RT-PCR/Rapid Antigen test result must have a BarCode/QRCode
To Labuan Bajo: for vacation purposes must be completed with an online registration form that can be found here
To Gorontalo: Random Rapid Antigen test will be carried out upon arrival, and if it shows a positive result then the passenger must undergo an RT-PCR test and be quarantined until the result is published
To Manado: Upon arrival, passengers must go through a Rapid Antigen test conducted by the local authority
To Biak, Merauke, Jayapura: 1) Required to show a Permit Letter from the highest official of the institution where they serve (for those on official trip) or from the companies (for those with urgent matter) or from the local government of origin (for those who reside in/have ID cards/identity issued from other than Papua Province). 2) RT-PCR or Rapid Antigen tests will be carried upon arrival and if it shows a positive result then the passenger must undergo a centralized quarantine at the expense of the passengers

Important Notes

  1. COVID-19 test results must be published from one of the health facilities registered on the Indonesian Health Ministry that you can find here and passengers must make sure that it is uploaded to the eHAC system integrated to PeduliLindungi app by the health facility
  2. If there is a different requirement between the origin and destination, the regulations follow the more stringent requirements or follow the local Port Health Office (KKP) policies
  3. All passengers must fill Electronic Health Alert Card (eHAC) that that is integrated with the PeduliLindungi app which can be downloaded on Android and iOS
  4. Passengers under 12 years old are allowed to fly if accompanied by a family member proven with a Family Certificate and by showing a COVID-19 test result based on the route requirements
  5. Passengers with urgent traveling purposes and are not yet or cannot be vaccinated due to medical reasons based on a statement letter from a medical specialist from a Government Hospitals may continue their journey by providing negative RT-PCR results based on the destination requirements
  6. Passengers departing from areas that do not have RT-PCR test facilities that can publish results in a short time are encouraged to confirm the policy of the departure airport authority by contacting the local Garuda Indonesia branch office
  7. Passengers departing from border areas and 3T areas (tertinggal, terdepan & terluar) do not apply the health certificate provisions as required
  8. Domestic transit/connecting flight passengers (without exiting the transit area) may follow the final destination requirements
  9. International flight passengers entering Indonesia with a connecting to domestic flight destination must follow the international arrival requirements (please see International Flight Entering Indonesia below) and the final domestic destination requirements as above
  10. Foreigners who are not/yet vaccinated and are leaving the Indonesian territory through a transit/connecting domestic flight are not required to show a vaccine certificate, as long they do not leave the airport area during transit and are permitted by the local Port Health Authority (KKP) at the departure airport

Besides the above requirements, upon arrival at the destination airport, passengers are possible to go through additional health checks or to fill other forms/statement letters required by local authorities/local government. 

Passengers are requested to download and use the PeduliLindungi application for the process of checking flight requirements documents (vaccine certificates and negative COVID-19 test results) at the departure airport. We recommend that passengers also carry a print out of the original required documents (vaccine certificate and negative COVID-19 test result) before arriving at the departure airport as back up.

Garuda Indonesia is not responsible for any lack or mistake on any of the required documents and has the right to cancel the flight of any passenger that does not meet the requirement.

You may access updated Indonesian entry requirements on the IATA Travel Center  and Indonesian Immigration site :
Currently point of entry to the Indonesian terriroty is only possible via:

  • Soekarno-Hatta International Airport (CGK) Jakarta - Tangerang
  • Sam Ratulangi International Airport (MDC) Manado
  • I Gusti Ngurah Rai International Airport (DPS) Denpasar - Bali (for foreigners with tourism purpose)
  • Hang Nadim International Airport (BTH) Batam - Kepulauan Riau (for foreigners with tourism purpose)
  • Raja Haji Fiisabilillah International Airport (TNJ) Tanjung Pinang - Kepulauan Riau (for foreigners with tourism purpose with charter flights)
Indonesian Citizens (WNI)
All Indonesian citizens are allowed to enter Indonesia
Foreign Citizens (WNA)
Foreign Citizens from all foreign countries who will enter Indonesia, either directly or by transitting in foreign countries, are temporarily prohibited from entering Indonesia unless they meet one of the following criteria:
  1. Referring to Regulation of Indonesian Ministry of Law and Human Rights Number 34 of 2021 regarding restrictions on foreigners to enter the Indonesian territory or transit in Indonesian territory during the emergency public activity restriction. these restrictions are excluded against foreigners holding legal and valid Visa and Stay Permit (consisting of: Service Visa, Diplomatic Visa, Visit Visa, Temporary Stay Visa, Official Stay Permit, Diplomatic Stay Permit, Temporary Stay Permit (KITAS), Permanent Stay Permit (KITAP), foreigners with health and humanitarian purpose (after receiving a recommendation from the ministry/institution that carries out the COVID- 9 handling function), and transportation crew that comes with the conveyance
  2. Referring to the Travel Corridor Agreement (TCA)
  3. Obtained a special written consideration/permission from an Indonesian Ministry/Institution

Foreigners with traveling history to India within the last 14 days are not allowed to enter Indonesia.

Foreigners with tourism purpose may enter Indonesia with the following provisions:
  1. Entry points only via I Gusti Ngurah Rai International Airport (DPS) Bali or Hang Nadim International Airport (BTH) Batam or Raja Haji Fiisabilillah International Airport (TNJ) Tanjung Pinang 
  2. Short Visit Visa holders or other entry permits in accordance with the applicable laws and regulations
  3. Foreigners who are allowed to travel with tourism purpose are those with the following nationalities and depart with direct flights from their countries of origin:
    1. Bahrain 5. Italy 9. Liechstentein 13. Poland 17. New Zealand
    2. China 6. Japan 10. Norway 14. Portugal 18. Spain
    3. Hungary 7. South Korea 11. France 15. Qatar 19. Sweden
    4. India 8. Kuwait 12. UAE 16. Saudi Arabia  
  4. Show proof of health insurance/travel insurance ownership with minimum coverage value of USD100,000 which includes COVID-19 treatment financing
  5. Proof of booking confirmation and payment of accomodation during stay in Indonesia
Documents Requirements & Health Protocols
1 Comply with the health protocols set by the Indonesian government
2 Show a negative RT-PCR test result which sample taken in the country of origin within a maximum of 3 x 24 hours before departure upon health checks or attach it on the Indonesian eHAC system on the PeduliLindungi App (download for Android / iOS)
3 Show a complete (full dose) COVID-19 vaccine card/certificate (printed/digital) that has been done minimum 14 days before departure date written in English or origin country language, in a condition where the passenger cannot show a complete COVID-19 card/certificate, then the following rules apply:
a. Indonesian Citizens (WNI) can enter Indonesia and will be vaccinated upon arrival in Indonesia at the quarantine location
b. Foreign Citizens (WNA) who meet the following requirements will be vaccinated upon arrival in Indonesia
  • Foreigners between 12 - 17 years old
  • Diplomatic Stay Permit/Official Stay Permit holders
  • Has an invitation from Indonesian Ministry
Excluded from the mandatory complete COVID-19 vaccine certificate requirements are:
  1. Indonesian Citizens/Foreigners under 12 years old who meets the following requirements:
    - Final destination is one of the Indonesian entry points (Jakarta/Manado or Bali/Kepulauan Riau for tourism purpose)
    - Accompanied by parent with proof of family relation
    - Show a negative RT-PCR results
  2. Diplomatic Visa / Official Visa holders related to state visits (min. Minister level)
  3. Foreigners who enter Indonesia under the Travel Corridor Arrangement (TCA) scheme, according to the principle of reciprocity while still implementing strict health protocols
  4. Indonesian Citizens/Foreigners under 18 years old who enter Indonesia and have connecting domestic flights, who are accompanied by a parent with negative RT-PCR result
  5. Indonesian Citizens/Foreigners who are not yet or cannot be vaccinated due to medical reasons based on a statement letter from a medical specialist from a government hospital in their origin country
4 Foreign citizens are mandatory to show proof of health insurance/travel insurance ownership which include health financing for quarantine & treatment if exposed with COVID-19
5 Upon arrival, the passenger must go through an Isotermal Molecular test (NAAT/similiar) or RT-PCR test and must undergo a centralized quarantine for 5 x 24 hours with the following provisions:
  1. Indonesian Citizens (WNI) with these criteria: Indonesian Migrant Workers (PMI); students; or Government Officials returning from a duty trip; are required to undergo a centralized quarantine designated by the authority at the expense of the Indonesian government
  2. Indonesian Citizens outside the criteria mentioned in point 5.1. and Foreign Citizens (WNA) including foreign diplomats, (exceptions: the head of the foreign representatives and the family of the head of the foreign representatives) are required to undergo quarantine in a quarantine accommodation that has been certified by the Indonesian Health Ministry at the expense of their own
    Exempted from the mandatory quarantine are Diplomatic Visa & Official Visa holders, State Visits (min. Minister level), and foreigners who enter Indonesia under the TCA
6 Chief of foreign country representatives and their families who are assigned to Indonesia may carry out a self-quarantine at their private residence for 5 x 24 hours as specified in point number 5
7 In the event where RT-PCR retest upon arrival showed a positive result, medical treatments on a isolation/health facilities based on the symptoms level will be given to Indonesian citizens (WNI) at the Indonesian government expense and Foreign citizens (WNA) at their own expense
8 In the event where a Foreign Citizen (WNA) is unable to pay for their quarantine and/or medical treatment expenses, then the sponsor-ministry/institution/company that has given consideration/permission for the foreigner to enter the Indonesian territory may be held accountable
9 On the 4th day of the quarantine, both Indonesian (WNI) & Foreign Citizens (WNA) must go through another NAAT/RT-PCR test.
  1. Negative results: the traveler may continue their journey and are recommended to continue 14 days of self-quarantine and keep following the health protocols
  2. Positive results: medical treatment on a isolation/health facilities based on the symptoms level will be given to Indonesian Citizens at the Indonesian government expense and for Foreign Citizens at their own expense;

The above provisions are referring to COVID-19 Handling Acceleration Task Force Circular Letter Number 20 of 2021 and the Indonesian Ministry of Transportattion Letter Number 74 & 77 of 2021, and effective from 14 October 2021 until further notice.

Passengers also may check the document requirements on Traveldoc. Besides the above requirements, upon arrival at the destination airport, passengers are possible to go through additional health checks or to fill other forms/statement letters required by local authorities/local government. Passengers are expected to prepare a copy and original copy of the documents prior to arrival at the departure airport and present it upon check-in. Garuda Indonesia is not responsible for any lack or mistake on any of the required documents and has the right to cancel the flight of any passenger that does not meet the requirement. 

Check the latest entry requirements on IATA Travel Center, Traveldoc, Indonesian Immigration site, and destination country official sites as follows:

Destination Requirements Reference Links
Singapore Singapura - Changi International Airport (SIN)
 Kuala Lumpur Kuala Lumpur - Kuala Lumpur International Airport (KUL)
Bangkok
 Tokyo & Osaka Tokyo - Haneda International Airport (HND) & Osaka - Kansai International Airport (KIX)
Please find quarantine requirements for Japan arrival that you can access here
 Hong Kong
 Seoul Seoul - Incheon International Airport (ICN)
RT-PCR test results must be issued from health facilities which are appointed by the South Korean Embassy for Indonesia that you can see here
Amsterdam
Amsterdam - Schipol International Airport (AMS)
Passengers must fill a Negative Test Declaration Form [download here] and Traveler Public Health Declaration [download here]
Melbourne / Perth / Sydney
  1. For domestic to international transit (connecting flights) passengers, they are advised to meet the of the transit airport requirements (refer to the table of domestic flight requirements above)
  2. Foreigners under 12 years old who will leave the Indonesian territory and have a transit/connecting domestic flight are not required to show a vaccine certificate, provided that they are accompanied by a parent with a negative RT-PCR test result (this not apply to domestic flight only with no connecting international flight)
  3. Foreigners who are not/yet vaccinated and are leaving the Indonesian territory through a transit/connecting domestic flight are not required to show a vaccine certificate, as long they do not leave the airport area during transit
  4. For outbound international flights (exiting Indonesia) with destination country that requires a RT-PCR test result, RT-PCR test must be done in one of health facilities listed below (except for specified destinations with specific requirements of health facilities from the destination country (like South Korea)):
    - Garuda Indonesia Partners Health Facilites. you may access the list here
    - Health Facilities that are registered on Indonesian Health Ministry Letter No. HK.01.07/MENKES/4642/2021 that you may find here 
    - Health Facilities that are mentioned in Decree of the Director-General of Disease Prevention and Control Letter regarding The Establishment of Covid-19 Laboratories Examiner in the context of Travel Corridor Arrangement (TCA) that may find here
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