Cengkareng, August 9, 2016 – Garuda Indonesia Airlines has been named as the most loved airline in the world based on a survey conducted by Skytrax, an independent rating agency of airline in the world established in London, England.
Garuda Indonesia successfully earned the first spot as the most loved airline in the world with 85 percent of customer satisfaction, the best among more than 420 airlines around the world included in the Skytrax survey.
The President Director of Garuda Indonesia, M. Arif Wibowo, in Cengkareng, Tuesday (9/8) expressed his gratitude for all people over the world for the appreciation and support shown to Garuda Indonesia through the survey.
“The award has made us proud but this is also a challenge for Garuda Indonesia to always provide the best service for the passengers”, said Arif.
Arif added, “but it is necessary to remember that the success achieved by Garuda Indonesia cannot be separated from the thousand hands that work very hard to always provide the best service as the 5th star airlane for its customers”.
The assessment survey for the category “The Most Loved Airline in the World” involves some aspects such as the aspect of seats comfort, onboard services, onboard wifi, and airport services to aspects of the economic value of flight services.
Earlier, Garuda Indonesia had also been named as one of the most loved airline in the world by TripAdvisor app. The survey featured flight reviews from 49 countries and 29 languages.
PT GARUDA INDONESIA (PERSERO) Tbk.
VP CORPORATE COMMUNICATIONS
BENNY S. BUTARBUTAR