Garuda Indonesia fully commits to respond every customer voice whether in a form of complaint, suggestion or compliment based on the standard operational procedure.
Following Apple’s recall of selected MacBook Pro - Retina 15 inch laptops due to concerns over their batteries potential to catch fire, Garuda Indonesia is banning units sold between September 2015 and February 2017 from being carried on board our aircraft, either as check-in or carry-on baggage.
Passengers will have to show proof that their MacBook Pro battery is not affected by this recall program or has been replaced by Apple before the item will be allowed as carry-on baggage.
To check if your MacBook Pro battery is affected, please visit Apple website: https://support.apple.com/en-au/15-inch-macbook-pro-battery-recall
In order to comply with the new data protection law, we have adjusted our privacy policy, terms of use, and cookies policy. By continuing to use this website, you understand and agree to our updated privacy policy, terms of use, and cookies policy.
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