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Enjoy new shopping experience for various attractive products at GarudaShop

It all started with the sales of duty-free products onboard. But along with our transformation, GarudaShop is now available online.

GarudaShop offers a wide selection of attractive products, ranging from exclusive Garuda Indonesia Logo items cosmetics & beauty products, perfume collection, fashion & apparel, health products, toys, local products, Indonesia's SMME products, electronic, as well as other premium branded goods.

Now you can enjoy the experience of shopping for GarudaShop products in flight (Sales on Board)*, at the Garuda Indonesia Sales Office and at several Garuda Indonesia Executive Lounges in the Airport area, or online via your gadget anywhere and anytime.

Celebrate Independence Day and get special deals on GarudaShop.

Buy selected products, you will get discount for 76 exclusive products. This offer is valid until August 31st, 2021 while stocks last.


Shop now on 


Another GarudaMiles best offer for GarudaMiles members.

Enjoy a new experience of shopping for many interesting products at GarudaShop, Garuda Indonesia's online retail store that offers wide selection of interesting products, ranging from exclusive products with Garuda Indonesia logo, cosmetic & beauty products, perfume collections, fashion, health products, children's toys, product of UMKM Bangga Buatan Indonesia, electronic goods, to other premium branded goods.

Redeem your miles immediately to get Shopping Discount Vouchers at GarudaShop, special for GarudaMiles members.



  1. Program validity period : 17th August 2021 – 31st January 2022
  2. Redemption scheme:
  3. Miles Redeem   E-Voucher Value 
    100 10% Discount 
    200 15% Discount 
    300 20% Discount 
  4. Validity period of Voucher is until January 31, 2021 
  5. Voucher valid for online purchase at GarudaShop page (https://garudashop.garuda-indonesia.com/redemption/ )
  6. GarudaShop product purchase with redemption discount will still earn miles, calculated from price after redemption discount.
  7. Redemption valid for all GarudaMiles members.
  8. 1 Voucher valid only for 1 transaction
  9. Vouchers cannot be combined with other promos / vouchers
  10. Voucher can’t be cashed and non-refundable
  11. Voucher quota is subject to availability.
  12. It is allowed to redeem more than 1 voucher as long as member’s miles balance is sufficient
  13. Voucher received by GarudaMiles member is transferable to member companion & the responsibility is fully under GarudaMiles member
  14. Redemption Channels :
    1. Redeem directly on the GA Mobile Apps “Fly Garuda App”
    2. Send email request/WA request with subject “Redemption GarudaShop Voucher" to garudamiles@garuda-indonesia.com or WhatsApp number at +62 813 9845 4480 (for message only) & provide information :
      • Name
      • GarudaMiles number
      • Date of birth
      • Contactable Phone number
      • How many vouchers to redeem
        Note : Address of request email or phone number must be the same with email/phone number registered at GarudaMiles database.
    3. Sales Office (Garuda Indonesia Sales Office)
    4. Garuda Indonesia Contact Center at (+6221) 2351 9999/0804 1 807 807

  15. GarudaMiles only acts as voucher distribution platform and is not responsible for services / products from merchants. GarudaMiles is not responsible for complaints and / or claims related to products and / or services offered by merchants.
  16. GarudaMiles has the right to change the terms and conditions at any time without prior notice.


Don’t miss it. Redeem your mileage now!


Place your order through https://garudashop.garuda-indonesia.com/ with following terms & conditions:

  1. Order and payment through the website.
  2. Product ordered will be delivered to address confirmed during website order process.
  3. For more information, please contact GarudaShop customer service at garudashop@garuda-indonesia.com or GarudaShop WhatsApp center at +62 813-2064-7346 and phone number +62 21 5501 750



  1. Only available at selected flights
  2. Home Delivery Service is also available by sending email to garudashop@garuda-indonesia.com or GarudaShop WhatsApp center +62 813-2064-7346 and phone number +62 21 5501 750
  3. According to health protocol implementation due to Covid-19, payment should be proceed using EDC machine carried by cabin crew on board.
  4. If payment proceeded using cash, passenger should pay with exact amount of cash.

*) During a pandemic situation, the GarudaShop Sales on Board program is implemented in a situational manner and can be deactivated at any time.



  1. Available at  Garuda Executive Lounge, Sales Office at certain cities.
  2. Passenger will be assisted by GarudaShop staff for shopping process.
  3. Home Delivery Service is also available with the assistance of GarudaShop staff.



  1. Minimum purchase Rp 100.000,- (one hundred thousand Rupiah) in one transaction
  2. Shipping to all cities across Indonesia
  3. Delivery service within 3 – 15 working days (based on location destination)
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