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Enjoy new shopping experience for various attractive products at GarudaShop

It all started with the sales of duty-free products onboard. But along with our transformation, GarudaShop is now available online.

GarudaShop offers a wide selection of attractive products, ranging from exclusive Garuda Indonesia Logo items cosmetics & beauty products, perfume collection, fashion & apparel, health products, toys, local products, Indonesia's SMME products, electronic, as well as other premium branded goods.

Now you can enjoy the experience of shopping for GarudaShop products in flight (Sales on Board)*, at the Garuda Indonesia Sales Office and at several Garuda Indonesia Executive Lounges in the Airport area, or online via your gadget anywhere and anytime.

Enjoy up to 25% discount for selected fragrances and health products, and free additional item for purchase Anne Avantie products and Mido watches.

Sales Online:

Place your order through https://garudashop.garuda-indonesia.com/ with following terms & conditions:

  1. Order and payment through the website.
  2. Product ordered will be delivered to address confirmed during website order process.
  3. For more information, please contact GarudaShop customer service at garudashop@garuda-indonesia.com or WhatsApp center at +62 813-2064-7346 and phone number +62 21 5501 750

Sales on Board:

  1. Only available at selected flights
  2. Home Delivery Service is also available by sending email to garudashop@garuda-indonesia.com or GarudaShop WhatsApp center +62 813-2064-7346 and phone number +62 21 5501 750
  3. According to health protocol implementation due to Covid-19, payment should be proceed using EDC machine carried by cabin crew on board.
  4. If payment proceeded using cash, passenger should pay with exact amount of cash.

*) During a pandemic situation, the GarudaShop Sales on Board program is implemented in a situational manner and can be deactivated at any time.

Sales on Ground:

  1. Available at  Garuda Executive Lounge, Sales Office at certain cities.
  2. Passenger will be assisted by GarudaShop staff for shopping process.
  3. Home Delivery Service is also available with the assistance of GarudaShop staff.

General Term and  Condition for Home Delivery Service :

  • Minimum purchase Rp 100.000,- (one hundred thousand Rupiah) in one transaction
  • Shipping to all cities across Indonesia
  • Delivery service within 3 – 15 working days (based on location destination)
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