First Class Passengers
- GarudaWifi
After seat belt sign is off, activate your gadget and connect to “GarudaWifi”.
- Open Browser
Open your browser of choice, and Garuda portal will appear.
- Login
Enter login details as shown on your complimentary voucher.
You are now connected and free to surf the web.
Executive & Economy Class Passengers (On Demand)
- GarudaWifi
After seat belt sign is off, activate your gadget and connect to “GarudaWifi”.
- Open Browser
Open your browser of choice, and Garuda portal will appear.
- Select Package
Enter login details as shown on your complimentary voucher.
- Pay
Complete the online payment using your credit card.
You are now connected and free to surf the web.
Starting from 15 December 2019, free text chat service will be provided to passenger during flight on selected aircraft A330-300/200/900Neo. Passenger could access messaging application for free, such as Whatsapp, Line, iMessage, WeChat and Instagram Message during flight. Passenger just only find wifi signal (WAP) on the aircraft and follow the steps to get this service.
*Free text chat is available on several aircraft type A330-300/200/900Neo
Boeing 777-300 ER
TIME-BASED SYSTEM
| 1 Hour | USD 11.95 |
| 3 Hours | USD 16.95 |
| 24 Hours | USD 21.95 |
| Text Chat (20MB) | USD 5 |
*starting 5 October 2016, for email and chatting.
Airbus A330-200/300
TIME-BASED SYSTEM
| Text Chat Plan (only for messaging application, such as Whatsapp, Line, iMessage, WeChat and Instagram Message) | Free |
| 1 Hour (up to 30MB) | USD 11.95 |
| 3 Hours (up to 50MB) | USD 16.95 |
| Whole Flight (up to 100MB) | USD 21.95 |
*if the given time and wifi quota run out, internet connection will be terminated.
Airbus A330-900Neo
TIME-BASED SYSTEM
| Text Chat Plan (only for messaging application, such as Whatsapp, Line, iMessage, WeChat and Instagram Message) | Free |
| Up to 50MB |
USD 11.95 |
| Up to 150MB | USD 16.95 |
| Up to 250MB | USD 21.95 |
*if the given time and wifi quota run out, internet connection will be terminated.
Enjoy 15 minutes free internet connection on all Airbus fleets equipped with in-flight connectivity. Connect your devices to our wifi connection, log on to our in-flight connectivity portal in your web browser, and follow the instructions.
*inflight connectivity is available on all Boeing 777 and selected A330 aircrafts
Supported by
