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Garuda Indonesia Sales Office – GA JAMBI

Garuda Sales Office Jambi
Address : PT. Garuda Indonesia Jambi Jl. Hayam Wuruk No.79, Talang Jauh. Kec. Jelutung - Kota Jambi. 36133 (Depan Pasar Hongkong) Indonesia. Click here
Whatsapp Service : 082248862020
Operational Hours : Weekday : 08.00 - 17.00 
Weekend & Public Holiday : 09.00 - 15.00 


Bandara Sultan Thaha
Address : Jl. Soekarno Hatta No. 1, Paal Merah, Jambi Selatan, Kota Jambi, Jambi 36319. Click here
Operational Hours : Everyday : 08.00-17.00 (Align with Flight Schedule)

If you’d like to request a refund, you can send an e-mail to e-booking@garuda-indonesia.com by providing information as follows:

  • Name as stated on the passenger’s ticket
  • Ticket numbers
  • All routes
  • Route that you wish to refund
  • Credit or debit card numbers
  • Scanned identity card & credit/debit card

Please note that stipulation of ticket refund  is based on Garuda Indonesia’s regulation for each sub-class.

More information, please contact our 24-hour contact center at 0804 1 807 807 or (021) 2351 9999

If you need online reservation service and call centre outside of our operational hours, you can access them via this page.


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Garuda Indonesia is the first Indonesian airline to join SkyTeam

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