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Garuda Indonesia Sales Office – SAMARINDA

Aji Pangeran Tumenggung Pranoto Samarinda Airport
Address : Jalan Bontang Samarinda Sungai Siring, Kec. Samarinda Utara, Samarinda 75119
Operational Hours : Every Day: 09.00 – 16.00 

 

Garuda Sales Office Samarinda
Address : Jalan Bukit Alaya Ruko Alaya Juction, Blok LD 01, Kec. Sungai Pinang, Samarinda 75243
Whatsapp Service : 0821 5758 8882
Operational Hours : Weekday : 08.00 - 17.00
Weekend & Public Holidays : 09.00 - 15.00

 

If you’d like to request a refund, you can send an e-mail to e-booking@garuda-indonesia.com by providing information as follows:

  • Name as stated on the passenger’s ticket
  • Ticket numbers
  • All routes
  • Route that you wish to refund
  • Credit or debit card numbers
  • Scanned identity card & credit/debit card

Please note that stipulation of ticket refund  is based on Garuda Indonesia’s regulation for each sub-class.

More information, please contact our 24-hour contact center at 0804 1 807 807 or (021) 2351 9999

If you need online reservation service and call centre outside of our operational hours, you can access them via this page.

 

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