All passengers with a ticket using FLY2, FLY3, and FLY4 promo codes are required to fill FOI (a form of indemnity) at the airport as a declaration of agreement to sit aside (without physical distancing). The ticket must be adjusted based on the terms and conditions apply if the passengers do not agree with this program.

By continuing this booking process, you have read and agreed with the terms and conditions. Garuda Indonesia has a right to refuse a passenger who is not eligible and free from a lawsuit.

See more information about the travel restrictions here.

Every passenger must show the travel documents required to our staff before flying. All the copies of the documents must be collected at the check-in counter, while the original ones are kept by the passenger.

For international flights, starts from 26 November 2020, Garuda Indonesia only accepts the swab/PCR test document from the provider in partnering with Garuda Indonesia. See the list of partners here.

Garuda Indonesia has a right to decline a passenger with an invalid swab/PCR test document based on the following conditions:

• The swab/PCR document is issued from the provider outside the list above.
• The validity of the swab/PCR document is out of the passenger's itinerary.

For the passenger with the travel period from 26 November 2020 until 3 December 2020 who has not yet completed the PCR document, you are allowed to request a reschedule (only once) with no additional fee.

Dear Valued Customers,

Welcome and thank you for your trust in choosing to travel on board Garuda Indonesia

Term & Condition on Jeddah – Jakarta Flight :

• Indonesia's Citizen who has valid travelling document ( Passport/PLP, Final Exit or Exit Re-Rentry) and include with copy document when booking the ticket
• Non-Indonesia Citizen who has KITAS/KITAP
• Negative result (PCR) test document with 7 days validity
• The passenger must complete several documents before the flight as travel requirements
• Garuda Indonesia has no responsibility due to wrong or incomplete documents and free from law liability to reject passengers if the documents are not suitable for the requirements

Term & Condition for Refund and Rebooking :

• Garuda Indonesia has a penalty policy for Cancellation up to 75% of ticket price
• Garuda Indonesia has a penalty policy for Rebooking up to SAR 780 per coupon 

Continue For every passenger who wants to travel must follow the health protocols due to COVID-19 by wearing a mask at the airport area and during flight, also keep physical distancing.

IMPORTANT FLIGHT INFORMATION XIAMEN AIRLINES MF856

1. Information on terms and documents needed before flying:
   1. Passengers do not have a positive Covid-19 history.
   2. Chinese Visa (please confirm again at the Embassy of China that the visa is valid and up to date)
   3. 2 PCR test and Serology results from 2 different clinics (Xiamen Airlines managed) which showed that the negative PCR Swab test, IGG and IGM were non-reactive
   4. Health Declaration Code (A guide will be sent to apply)
   5. E-Health Code (Filled after checking in at the airport and a guide will be given to apply)
   6. Required to pay a quarantine deposit fee while in Fuzhou (CNY6300 IDR13, 667,000)
   7. All additional information, barcode filling guides and test results will be sent to WeChat Group. Join the group by adding WeChat: xiamenairjakarta

2. PCR and Serology Test Information:
   In order to prevent the spread of Covid-19, the Xiamen Airlines MF856 flight requires all prospective passengers to take 2 PCR tests and Serology tests (IGG blood antibodies, IGM) from 2 different clinics before flying. 2 PCR tests are carried out simultaneously at the following time and place :
   (1) PCR test location: Swiss-Belinn Airport Jakarta, Level 2.
   Address: Bokor Swamp Center, JI. Husein Sastranegara No.9 Prepedan, Kalideres,West Jakarta City, Banten 15125
   (2) Test Time: Every Tuesday, 07:00 AM-10: 30 (2 days before scheduled departure)

3. Information on Health Declaration Barcode and E-Health Code:
   After getting the test results, passengers are required to fill in a Health Declaration Code for entered the country of China. It takes about 1 -12 hours of verification time to get the barcode. Meanwhile, the E-Health Code is filled in after getting the boarding pass while checking in. Follow the guidelines for filling out the barcode. The entire barcode filling guide will be sent to the WeChat group.

4. Quarantine information upon arrival in Fuzhou:
   Quarantine hotels upon arrival in Fuzhou are arranged by the Fuzhou Pandemic Prevention Team and hotels cannot be selected. Quarantine regulations are 1 room for 1 adult or 1 child is allowed to bring 12 years of age. The deposit fee for 14 days quarantine is CNY6300 or Rp l3,667,000 and must be paid no later than D-1 before boarding. Please contact via WeChat: xiamenairjakarta or whatsapp + 62812-9014-3557 to confirm about the quarantine fee. jkt @ xiamenair.com

Following the SE Satgas COVID-19 (COVID-19 Handling Acceleration Force) Number 13 of 2021, SE Addendum to the COVID-19 Handling Task Force No. 13 of 2021, SE Ministry of Transportation Circular Number 34 of 2021 and SE Satgas COVID-19 (COVID-19 Handling Acceleration Force) Number 08 of 2021 in overcoming the COVID-19 pandemic, below are the important updates for Garuda Indonesia’s passengers:

1. Flights to Bali Island: health certificate of negative RT-PCR test results/negative results of the rapid antigen test, issued within a maximum period of 2 x 24 hours before departure or a negative test result of GeNose C19 no later than 1 x 24 hours before departure, if GeNose C19 service test is available at the Departure Airport
2. Flights to Pontianak and Palangkaraya: health certificate of negative RT-PCR test results issued within a maximum period of 3 x 24 hours before departure
3. Flights to other destination: health certificate of negative RT-PCR test results, issued within a maximum period of 3 x 24 hours before departure or negative results of the rapid antigen test, issued within a maximum period of 2 x 24 hours before departure or a negative test result of GeNose C19 no later than 1 x 24 hours before departure, if GeNose C19 service test is available at the Departure Airport unless there are special provisions from local authorities.
4. Starting April 1, 2021, passengers can use a negative result of the GeNose C19 Test at Departure Airports that have GeNose C19 Test service facilities as a travel requirement (unless special requirements from the government / local apply), Taking into account the limited quota of GeNose C19 at each airport. 1.     The following is a list of GeNose C19 service facilities that you can see here.
5. Period 06 May 2021 - 17 May 2021, passengers traveling during the holy month of Ramadan and Idul Fitri 1442 H are required to provide travel permits from related agencies or travel permits in/out (SIKM - For trips to/out of Jakarta) and complete a Travel Statement for the Controlling of COVID-19 in Indonesia.
6. Period 22 April - 05, May 2021, and 18 May - 24 May 2021,passengers traveling domestically are required to show printouts of the RT-PCR / Antigen / GeNose c19 test samples are taken within 1x24 hours. Especially for trips to Pontianak and Palangkaraya in this period, passengers are required to show the RT-PCR printout of which the sample is taken within 1 x 24 hours before departure.
7. Falsification of health certificate resulting from RT-PCR/rapid test antigen/tes GeNose C19 and any supporting documents for air travel is against the law. Every violation will be subject to sanctions in accordance with applicable laws and regulations.

*There are other requirements that you should pay attention to

Click here for more information

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