Good news for Garuda Indonesia and Traveloka loyal users ; earning GarudaMiles has never been this easy!
For every Travel Insurance purchase in the Traveloka app, each purchase worth Rp1.000,- is equivalent to 1 GarudaMiles! Read the section below to find out more about your chance to be protected and get rewarded at the same time.
Booking period : until 24 Nov 2020
Redemption period : 14 days after Travel Insurance Purchase
How to Get
- Buy either of stand-alone (not during flight booking) international travel insurance plans on Traveloka app: International Travel Platinum, International Travel Gold, International Travel Silver, or Schengen Visa Basic.
- Tap the Redeem Here button below or visit https://www.traveloka.com/en-id/insurance/travel/garuda-miles and complete the information needed.
- Enter your data and get pop-up notification.
- Frequent flyer miles will be credited to your GarudaMiles account in 30 working days after submission.
- Get 1 GarudaMiles for every purchase of Travel Insurance worth IDR 1,000.
- Valid for reservations through Traveloka App minimum version 2.15.0 (Android/iOS), or through Traveloka desktop web.
- Valid for international travel insurance plans: International Travel Platinum, International Travel Gold, International Travel Silver, Schengen Visa Basic.
- Not valid for On-Time Protection and CHUBB Travel Insurance.
- Valid for all payment methods.
- Bonus miles are only applicable for award miles, tier miles and tier bonus not included.
- Valid for one redemption for each travel insurance purchase at https://www.traveloka.com/en-id/insurance/travel/garuda-miles.
- The name submitted in the submission page must be the same as the name of the person who is insured in the insurance policy.
- The miles earned is calculated based on insurance after promotion, rounded down to the nearest thousand.
- Valid for multiple purchases during the promo period.
- Promo period: until 24 Nov 2020
- Redeem period: anytime
- Redemption must be made maximum 14 days after travel insurance purchase.
- Traveloka reserves the right to change the terms and conditions without prior notice.
- What is GarudaMiles? Loyalty program from Garuda Indonesia where passenger can earn miles by booking a flight with Garuda Indonesia or airline partners.
- What are the differences with Traveloka Points? Traveloka Points is a reward program by Traveloka to value our most loyal customers. With this program, you can earn Points each time you make a Flights, Hotel, Flight + Hotel package transaction on Traveloka, and then redeem them for a discount on your next transactions.
- What are the benefits of being a GarudaMiles account holder? Total miles earned can be exchanged with Garuda Indonesia Award Ticket to the destination of your choice, or Upgrade Award from economy class to business class for flights with Garuda Indonesia. Both Awards can be reserved by contacting Garuda Indonesia.
- Where can I enter my GarudaMiles account details when booking through Traveloka? You can enter your GarudaMiles account after international travel insurance purchase in submission page.
- How can I register for GarudaMiles? Register for the GarudaMiles program here.
About GarudaMiles Bonus Promo
- How to earn GarudaMiles in this program? You can get GarudaMiles with purchasing International Travel Insurance and submit GarudaMiles redemption. Every Rp1000 spent on travel insurance purchase is equivalent to 1 GarudaMiles.
- Can I earn GarudaMiles on every travel insurance transaction in Traveloka? GarudaMiles redemption only eligible for applicable international travel insurance plans, both for one-way or round-trip.
- How to calculate the amount of GarudaMiles that I will earn in this travel insurance redemption program? Miles earned can be calculated using the formula: insurance price after discount will be rounded down to the nearest thousand, then divided by 1000. For example, if you purchased insurance IDR 145,800, you can get 145 miles.
- When will the miles earned through this program be credited to my GarudaMiles account? Miles will be credited to the GarudaMiles account in 30 (thirty) working days after the redemption is submitted.
- Do I earn more GarudaMiles if I book more than one insurance plan during the promo period? Yes, as long as the travel insurance you booked and the miles redemption meet the terms and conditions.
- If in one policy number there were more than one passengers, would all passengers earn GarudaMiles bonus? No, one policy number can only be redeemed once. Submitted name must be registered as one of insured people in the insurance policy.
- How long is the active period of the GarudaMiles bonus that I earn from this program? The active period of the GarudaMiles bonus will end after three years after issuance date.
Mileage Credit Issue, Wrong Frequent Flyer Number, Ticket Change, Ticket Cancellation, and Refund
- It has been thirty working days after the redemption is made, but I haven’t received the miles bonus in my GarudaMiles account. What’s wrong? Please check whether you have entered the correct GarudaMiles account number. If not, please contact Traveloka’s customer service through call center 0804-1500-308 or email to email@example.com inform us the correct GarudaMiles number so we can do a manual credit.
- Why is the amount of my GarudaMiles bonus different with my own calculation? The calculation is based on discounted price. If there’s still a significant difference, please contact Traveloka’s customer service through call center 0804-1500-308 or email to firstname.lastname@example.org inform us your GarudaMiles number so we can do a manual credit.
- What if I entered the wrong GarudaMiles number when redeem it? Please make sure that you enter the correct GarudaMiles number (without GA, no space, no fewer or more numbers than it’s supposed to be). If there’s a mistake, please contact Traveloka’s customer service through call center 0804-1500-308 or email to email@example.com and inform us the correct GarudaMiles number so we can do a manual credit.
What if I entered the wrong GarudaMiles number when redeem it? Please make sure that you enter the correct GarudaMiles number (without GA, no space, no fewer or more numbers than it’s supposed to be). If there’s a mistake, please contact Traveloka’s customer service through call center 0804-1500-308 or email to firstname.lastname@example.org and inform us the correct GarudaMiles number so we can do a manual credit