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Garuda Indonesia Sales Office – MAKASSAR

Slamet Riyadi
Address : Jl. Slamet Riyadi No 6. Makassar. Click here
Operational Hours (General)
Weekday : 08.00 - 17.00
Weekend / Public Holiday : Saturday / Sunday: 08.00 – 17.00
Operational Hours (During the Fasting Month)
Weekday : Monday – Friday : 07.30 - 15.30
Weekend / Public Holiday : Saturday, Sunday & National Holiday : 09.00 – 15.00
No. Telp : 08114136801 (Whatsapp Service)
No. Fax : -

 

Gallery Ujung Pandang
Address : Mall Trans Studio Makassar. Click here
Operational Hours (General)
Weekday : 11.00 - 20.00
Weekend / Public Holiday : 24 December 2020 – 3 January 2021: 11.00-19.00 
Operational Hours (During the Fasting Month)
Weekday : 11.00 - 19.00
Weekend / Public Holiday : Saturday / Sunday: 11.00 - 19.00
No. Telp : 0813-4261-6502(WhatsApp Service)
No. Fax : -

 

International Sultan Hasanuddin Airport
Address : Jalan Airport No.1, Kec. Makassar, Kabupaten Maros, South Sulawesi 90552. Click here
Operational Hours (General)
Weekday : 24 Hours
Weekend / Public Holiday : 24 Hours
Operational Hours (During the Fasting Month)
Weekday : Everyday: 24 Hours, Service hours can change according to the operating conditions of the airport & flight
Weekend / Public Holiday : -
No. Telp : 0811-4414-747(WhatsApp Service)
No. Fax : -

If you’d like to request a refund, you can send an e-mail to e-booking@garuda-indonesia.com by providing information as follows:

  • Name as stated on the passenger’s ticket
  • Ticket numbers
  • All routes
  • Route that you wish to refund
  • Credit or debit card numbers
  • Scanned identity card & credit/debit card

Please note that stipulation of ticket refund  is based on Garuda Indonesia’s regulation for each sub-class.

More information, please contact our 24-hour contact center at 0804 1 807 807 or (021) 2351 9999

If you need online reservation service and call centre outside of our operational hours, you can access them via this page.

 

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