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Garuda Indonesia Sales Office – TANJUNG PINANG

CK Hotel
Address : Jl. Tanjung Pinang Hotel, Jl.RH Fisabilillah No.10 Km.8. Click here
Operational Hours (General)
Weekday : 09.00 - 17.00
Weekend / Public Holiday : CLOSE
Operational Hours (During Ramadhan & Ied'l Fitr)
Weekday : 08.00 - 16.00
Weekend / Public Holiday :

Sunday, 09.00 - 15.00

10 – 12 May 2021: 11.00 – 14.00 
13 – 16 May 2021: Closed

No. Telp : -
No. Fax : -

 

International Raja Haji Fisabilillah Airport
Address : Raja Ali Haji Fisabilllah Airport. Click here
Operational Hours (General)
Weekday : -
Weekend / Public Holiday : Every Day: 09.00 - 16.00
Operational Hours  (During Ramadhan & Ied'l Fitr)
Weekday :

Everyday: 09.00 - 16.00

13 - 14 May 2021: 11.00 – 14.00 
15 May 2021: 11.00 – 15.00 

Weekend / Public Holiday : -
No. Telp : TO : 0812 7078 1000 (WhatsApp Service)
TS : 0823 8567 3920 (WhatsApp Service)
No. Fax : -

If you’d like to request a refund, you can send an e-mail to e-booking@garuda-indonesia.com by providing information as follows:

  • Name as stated on the passenger’s ticket
  • Ticket numbers
  • All routes
  • Route that you wish to refund
  • Credit or debit card numbers
  • Scanned identity card & credit/debit card

Please note that stipulation of ticket refund  is based on Garuda Indonesia’s regulation for each sub-class.

More information, please contact our 24-hour contact center at 0804 1 807 807 or (021) 2351 9999

If you need online reservation service and call centre outside of our operational hours, you can access them via this page.

 

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