BAGGAGE
General Baggage Rules
Baggage admitted for carriage as passenger’s baggage may only contain such articles, effects or other property of passengers as are necessary for wear, use comfort, or convenience, in connection with the trip. Carriers have the right (except for diplomatic bags) but not the obligation to verify, in the presence of the passengers, the contents of their baggage
Garuda Indonesia is not responsible for any minor damage (such as dents or lost accessories) or scratches during the carriage of baggage.
- Checked Baggage
Checked baggage (also called registered baggage) comprises articles which are weighed and carried in the baggage or cargo compartment of the aircraft. They are not accessible to the passengers during the flight. These articles are labelled with special baggage tags showing the station of arrival and a serial number. A portion of this tag is attached to the passenger’s boarding pass for identification purposes only and must, as a rule, be surrendered at the station of arrival.
Every passenger of Garuda Indonesia may have different free checked baggage allowance according to their own respective tickets. Furthermore, Garuda Indonesia has imposed a strict rule to ensure that every single piece of item or baggage checked-in does not exceed 70 lbs/32 kg.
- Checked Baggage Allowance for Passengers Travelling Together
When two or more passengers travelling as one party to a common destination point or point of stopover via the same flight, present themselves and their baggage for travelling at the same time and place, they will be permitted a total free baggage allowance equal to the combination of their individual free baggage allowance. Baggage in excess of the combined maximum allowance will be subject to the excess baggage charge.
- Unchecked Baggage
Unchecked baggage is to be put into the overhead compartment or under the seat, according to the interior arrangement of the aircraft cabin. Unchecked baggage comprises of the following two categories:
- Cabin Baggage
1 pcs of article/baggage per passenger to be carried in the passenger cabin may be labelled as cabin baggage, and only comprises of those articles which are suitable to be carried in the passenger cabin. These articles are subject to the passenger’s own supervision and responsibility. The maximum size for cabin baggage shall not exceed: length 56 cm, width 36 cm or depth 23 cm, however sum of the three dimensions shall not exceed 115 cm or weight of 7 kg.
Due to different interior size, an exception is made for Economy class flow with CRJ and ATR aircraft, the size shall not exceed: length 41 cm, width 34 cm or depth 17 cm, however sum of the three dimensions shall not exceed 92 cm or weight of 7 kg.
- Free Carry On Item
The passenger may bring free carry on item(s) into the aircraft cabin without being labelled. These items shall be under passenger’s own supervision and responsibility. Free carry-on items that are permitted to the cabin are;
- a Laptop bag, handbag, purse, or pocketbook,
- an Overcoat, wrap, or blanket,
- an umbrella or walking stick,
- a small camera and/or pair of binoculars,
- a reasonable amount of reading material,
- cabin size baby stroller (max. 36 cm x 23 cm x 56 cm), infant carrying basket, or child restraint system (approved car seat or CARES),
- a fully collapsible wheelchair or pair of crutches for passenger use.
Note:
- Special regulations may apply for the transportation of fragile, bulky, valuable and diplomatic baggage in the passenger cabin.
- Our team may reject item to be carried into the cabin if deemed unfit or have hazard potential.
FREE BAGGAGE ALLOWANCE
FLIGHT APPLICATION
- This baggage allowance reference shall applicable on GA sector(s) when it is operated by GA aircraft only.
- GA flight numbers operated by other carriers under code share, joint operation or other similar cooperation with other carriers are excluded from this publication. Please refer to the operating carrier’s, agreed special provision or applicable IATA rules for baggage.
Checked baggage
- Free Baggage Allowance on Domestic Services
The total free baggage allowance for passenger traveling on Domestic Services:
PASSENGER TYPE CABIN CLASS
GEOGRAPHIC
(FROM/TO OR BETWEEN)LOCATION ALLOWANCE 1. Adult First Within ID Domestic ID 40 kg Business 30 kg Economy 20 kg 2. Children and Infant with Seat First 40 kg Business 30 kg Economy 20 kg 3. Infant without Seat First 20 kg Business / Economy 10 kg Infants without seat shall be allowed 10kg (22lb) and in addition 1 checked or carries on fully collapsible stroller/pushchair or infants carrying basket or infants car seat, which may be carried in the passenger cabin subject to the availability of space. 4. Additional FBA for GarudaMiles (Group or Individual) : - Silver Card : 5 kg
- Gold Card/EC Plus Card : 15 kg
- Platinum Card/GIC Card : 20 kg
5. Additional FBA for FFP SkyTeam.
SkyTeam Elite and Elite Plus qualify for additional FBA on any SkyTeam member airline operated flight :
SkyTeam Elite : extra 10 kg (weight concept) / 1 pc (piece concept)
SkyTeam Elite Plus : extra 20 kg (weight concept) / 1 pc (piece concept)Example:
- Free Baggage Allowance on International Services
The total free baggage allowance for passenger traveling on International Services:
PASSENGER TYPE CABIN
CLASSGEOGRAPHIC
(FROM/TO OR BETWEEN)LOC 1
(CITY, COUNTRY OR AREA)LOC 2
(CITY, COUNTRY OR AREA)ALLOWANCE ADULT FIRST All All 50 kg Exception : Adult From JED/MED All destination 50 kg + 5 liters zamzam water Adult Between JP All destination 64 kg (Weight of each bag may not exceed 32 kg) ADULT BUSINESS All All 40 kg Exception : Adult From JED/MED All destination 40 kg + 5 liters zamzam water Adult Between JP All Destination 64 kg (Weight of each bag may not exceed 32 kg) Adult Between US All destination 2 pieces - Weight of each bag may not exceed 32 kg (70 lb).
- 3 dimensions of each bag may not exceed 158 cm (62 in).
ADULT ECONOMY All All 30 kg Exception : Adult From JED/MED All destination 30 kg + 5 liters zamzam water Adult Between JP All destination 46 kg (Weight of each bag may not exceed 32 kg) Adult Between LHR All destination Economy Comfort / S Class Max 40 kg Economy Premium / W Class Max 40 kg Pax paying Student Fare (SD) 40 kg Pax paying Ship’s Crew Fare(SC) 40 kg Adult Between US All destination 2 pieces - Weight of each bag may not exceed 23 kg (50 lb).
- 3 dimensions of each bag may not exceed 158 cm (62 in).
CHILDREN AND INFANT WITH SEAT FIRST All All 50 kg From JED/MED All destination 50 kg + 5 liters zamzam water Between JP All destination 64 kg (Weight of each bag may not exceed 32 kg) BUSINESS All All 40 kg From JED/MED All destination 40 kg + 5 liters zamzam water Between JP All destination 64 kg (Weight of each bag may not exceed 32 kg) Between US All destination 2 pieces - Weight of each bag may not exceed 32 kg (70 lb).
- 3 dimensions of each bag may not exceed 158 cm (62 in).
ECONOMY All All 30 kg From JED/MED All destination 30 kg + 5 liters zamzam water Between JP All destination 46 kg (Weight of each bag may not exceed 32 kg) Between US All destination 2 pieces - Weight of each bag may not exceed 23 kg (50 lb).
- 3 dimensions of each bag may not exceed 158cm (62 in).
Between LHR All destination Economy Comfort / S Class Max 40 kg Economy Premium / W Class Max 40 kg INFANT WITHOUT SEAT BUSINESS All All 10 kh ECONOMY All All 10 kg Business / Economy Between US All destination 1 piece - Weight of each bag may not exceed 10 kg (22 lb).
- 3 dimensions of each bag may not exceed 115 cm (45 in).
Infants without seat shall be allowed 10kg (22lb) and in addition 1 checked or carries on fully collapsible stroller/pushchair or infants carrying basket or infants car seat, which may be carried in the passenger cabin subject to the availability of space. 4. Additional FBA for GarudaMiles (Group or Individual) : - Silver Card : 5 kg
- Gold Card/EC Plus Card : 15 kg
- Platinum Card/GIC Card : 20 kg
5. Additional FBA for FFP SkyTeam.
SkyTeam Elite and Elite Plus qualify for additional FBA on any SkyTeam member airline operated flight :- SkyTeam Elite : extra 10 kg (Weight concept) / 1 pc (Piece concept)
- SkyTeam Elite Plus : extra 20 kg (Weight concept) / 1 pc (Piece concept)
6. FBA for Economy Comfort / S Class
Max 40 kg7. FBA for Economy Premium / W Class
Max 40 kgExample :
➔ FBA for Adult in Economy Cabin (General International Baggage)
➔ FBA for Transit Flight (General International Baggage)
➔ FBA for Stopover (Combination Sector between New FBA Adjustment Sector and General International Baggage)
- Incapacitated passengers
Incapacitated passengers may carry free of charge one wheelchair and/ or other assisting devices they are dependent upon.
- Mixed Class Travel Baggage
For stopover journeys where the passengers travels partly Business Class and partly Economy Class, the free baggage allowance for each portion of the trip will be that applicable to the class of service for which the fare is paid.
Example:
Free carry on items
In addition to the checked baggage allowance, each passenger may carry, without additional charges: hand baggage suitable for placing in the closed overhead rack or under the passenger’s seat with maximum dimensions specified by the carrier. Provided that such carry on baggage may have a maximum length 56cm, width 36 cm, depth 23cm and the maximum dimensions (the sum of the 3 dimensions of each carry on item) not exceed 115cm (exception for Economy class CRJ and ATR : maximum length 41 cm, width 34 cm or depth 17 cm, however sum of the three dimensions shall not exceed 92 cm or weight of 7 kg). These dimensions include wheels, handles, side-pockets. Fully collapsible wheelchair, devices for supporting limbs etc. and other specialized equipment to support incapacitated passenger are also free.
Chargeable carry on items
Any unchecked items in addition to the free carry on items are considered as cabin baggage. They must be weighed or counted towards the free baggage allowance. Carriers shall limit the acceptance of such other articles for carriage in the passenger cabin to conform to security regulations and/or interline limitations.
Where an item purports to be one specified in free carry on items, but does not visibly accord with the description set out therein, it shall be weighed and such weight shall be included in the total weight.
1. GA Excess Baggage Rate
FLIGHT APPLICATION
- This excess baggage rate reference shall applicable on GA sector(s) when it is operated by GA aircraft only.
- GA flight numbers operated by other carriers under code share, joint operation or other similar cooperation with other carriers are excluded from this publication. Please refer to the operating carrier’s, agreed special rate or applicable IATA rules for excess baggage rates.
EXCESS RATE BAGGAGE
EXCESS BAGGAGE RATE DOM (DOWNLOAD)
EXCESS BAGGAGE RATE INT(DOWNLOAD)
Notes:
- The above Excess baggage rate if for point to point flights.
- The rate can change at any time following policy of Garuda Indonesia.
2. Carriage of Pets
A. General
A.1 GA INTERNATIONAL FLIGHT
GA will not accept animals for carriage in passenger cabin. Carriage of pets accepts as checked baggage only and will be stowed in lower deck compartment, with exception for live mammals. GA will not accept the carriage of live mammals as checked baggage, including mammals domestic pet (e.g.: dogs and cats), except for service animal.
Service animal is an animal that is individually trained to perform tasks that assits people with dissabilities such as guiding people who are blind, alerting people who are deaf, alerting and protecting a person who is having seizure, or performing other special tasks.
In order to support the service improvement and smoothly operational handling in the fields, herewith we adopted the IATA Rule and Regulations as references guidance applied on GA flights.
Remind that the Goverment regulations on carriage of domesticated pets, e.g. cats and dogs on aircraft differ. Be aware that some exotic animals may be protected by Convention on International Trade in Endangered Species (CITES) Detailed information on what animal may be accepted along with packaging and handling standards refer to the IATA Live Animals Regulations.
A.2 GA DOMESTIC FLIGHT
The carriage of live mammals (domestic pet) is allowed in GA domestic flight, with condition as follow:
- Acceptable as checked baggage only. GA will not accept animals for carriage in passenger cabin.
- Acceptable within GA domestic sector only, and flight duration not more than 2 (two) hours, but not include Denpasar (DPS)
- Acceptable only in direct flights, not invloving two or more legs (no transit), and no change of aircraft from origin to destination.
- Based on Circular Letter of Governor of Kepulauan Riau with number 0257.b/Kdh.Kepri.524/0409 dated September 30th, 2009 with subject Vigilance againts Rabies, then the animal transmits rabies (e.g:dog, cat, monkey/apes and kind of) prohibited to entering Kepulauan Riau (Batam & Tanjungpinang) , both from free areas and infected areas in accordance with applicable rules and guidelines
- GA will not accept carriage of rare or endangered animals. GA has strict rule to accept carriage of domestic pet only (e.g.: dogs, cats, hamster, which is cared indoors).
- Passengers who wish to carry live animal as checked baggage must report to check-in counter at least 1 hour before STD.
- Passengers must provide their own container or crate/kennel fo their pets. GA will not provide such container.
- Passengers are responsible to feed, water, and clean their pets and kennel.
- Maximum weight of animal (including container/crate/kennel) to be carried as checked baggage is 32 kg. If it exceeds 32 kg, then it must be shipped as cargo.
B. Crating
- All pets accepted for carriage must be stowed in a crate or kennel, leak proof and equipped with lock.
- Crate or kennel must be ventilated and have enough space for the animals to move inside the crate or kennel.
- Both the animal and kennel’s weight will not count as part of free baggage allowance. It should be considered as excess baggage
- Seeing Eye Dog and Hearing Dog might be carried and Free of Charge (FOC).
C. Dokumentation
Upon check-in, passengers should provide:
- Certificate of Live Animal.
- Health Certificate from Port Health and Quarantine Office.
- Permit for entering or transiting of a country and must be obtained in advance (for dogs, cats only). However, since GA only accept carriage with domestic sectors, than this will not be necessary
- Issued excess baggage ticket.
D. Charge
- Excess baggage charges minimum 5 kg are always due to all domestic animals (including container/crate/kennel) irrespective whether travelling under the weight allowance.
- Payment charges for pets as checked baggage based on actual weight of pets include container with minimum charges of 5 (five) kilogram.
For destination where piece concept is used if MSC does not have excess baggage charges, GA will impose weight concept for excess baggage charge which is 3% of GA highest one way economy fare per kg. If GA highest one way economy fare does not available, for excess baggage charge is 3% of highest economy interline fare.
Save up to 10% if you purchase your extra baggage allowance in advance. Click here for more info.
Important Notice for Valuable Items on Checked Baggage
We strongly recommend that you do not pack valuable and special items into your checked baggage. Please use your carry-on baggage allowance for any important documents, cash, fragile or perishable items, keys,jewelry, computers and other personal electronic devices, medicines, medical documents, passport, other identity papers and any other valuable items.
Garuda Indonesia accepts no liability for valuable items carried as checked baggage.
Find out the baggage allowance and any associated fees, including for excess baggage, on your connecting or operating airline.
A. Special regulation for passenger who brings sport equipment, such condition will have additional allowance with condition as follow:
- Each passenger can get additional free 1 pc sport equipment for one of the items mentioned in the table below.
- If the passenger bring more than 1 pc, then for the second (next) sport equipment should be calculated into the Free Baggage Allowance.
- When the baggage (including sporting equipment) over the passenger baggage allowance, such excess will be assessed first at normal applicable excess baggage rate.
NO SPECIAL BAGGAGE ADITIONAL FREE BAGGAGE
SIZE / WEIGHTTRANSPORTED BY GA CARGO 1 Bicycle < 30 kg,
Dim the bicycle box: 177 x 23 x 102 cm
(l x w x h)>32 kg
(Please Call GA Cargo)2 Surfing Board *) < 23 kg
Dim: < 300 cm
Exception:
For CRJ 1000:
< 23 kg: Dim: < 230 cm
For ATR:
< 23 kg; Dim: < 160 cm>32 kg
> 300 cm
(Please Call GA Cargo)3 Wind, Wave / Kite & Body Board *) < 23 kg
Dim: < 200 cm
Exception:
For ATR:
< 23 kg; Dim: < 160 cm>32 kg
> 200 cm
(Please Call GA Cargo)4 Diving Equipment < 23 kg >32 kg
(Please Call GA Cargo)a. Scuba Tank b. Other Diving Equipment 5 Golf Bags < 23 kg >32 kg
(Please Call GA Cargo)6 Skis, Water Skis & Snowboard *) < 23 kg
Dim: < 300 cm
Exception:
For CRJ 1000:
< 23 kg: Dim: < 230 cm
For ATR:
< 23 kg; Dim: < 160 cm7 Firearms & Ammunition for Shooting & Hunting Sports 23 kg,
Dimensi: 158 cm
(62 inch)(The maximum weight of ammunition that can be brought into the plane is 5kgs per person, it is for the passenger only and cannot be joined with other passenger's ammunition. The ammunition must be packed securely (Inside a Div. 1.4S, UN 0012, or UN 0014), placed inside a checked-in baggage, and reported at the check-in)
> 32 kg
(Please Call GA Cargo)8 Sport Equipments < 23 kg,
Dim : 158 cm
(62 inch) p+l+t>32 kg
(Please Call GA Cargo)*) For passenger who have connecting flight with different aircraft type, baggage rules based on the narrowest aircraft type will be applied.
Example:
For passenger with CGK-DPS-LBJ route, where CGK-DPS with B738 & connect to DPS-LBJ (ATR), then Surfing Board’s size (dimensions) of ATR will be applied for whole journey (CGK-DPS-LBJ), that is < 160 cm.- Sport Equipment that may be carried into the flight will consider the availability of space in the cargo compartment (subject to availability) and based on FIRST COME FIRST SERVE.
- Maximum weight of sport equipment to be carried as checked baggage is 32 kg. Any item above 32kg will not be accepted as checked baggage and may have to be shipped as Cargo.
B. All Sporting Equipments may be included into applicable passengers Free Baggage Allowance/FBA according to their actual fare paid.
Example:
If passenger brings 30 kg of surfing board for route JKT-DPS in economy class, the excess of special baggage 7 kg can be compensated to his/her free baggage allowance as long as the free baggage allowance comply with his/her right, in this case 20 kg.
- FBA on the ticket for JKT-DPS : 20 kg
- Additional free baggage for sport equipment : 23 kg
- Pax bring 30 kg of surfing board : 30 kg
(excess of special baggage 7 kg can be compensated to his FBA).
C. When the baggage over the Free Baggage Allowance/FBA, the excess can not be compensated to his/her free sport equipment.
Example:
If passenger brings 35 kg of suitcase and 15 kg of surfing board for route SYD-DPS in economy class, the excess of suitcase 5 kg can not be compensated to his/her free sport equipment.
- FBA on the ticket for SYD-DPS Y class : 30 kg
- Additional free baggage for sport equipment : 23 kg
- Pax bring 15 kg of surfing board
- Pax bring 35 kg of suitcase
(excess of suitcase 5 kg can not be compensated into the rest of free sport equipment, then the passanger have to pay 5kg for excess baggage).
D. For destination where piece concept is used if MSC does not have excess baggage charges, GA will impose weight concept for excess baggage charge which is 3% of GA highest one way economy fare per kg. If GA highest one way economy fare does not available, for excess baggage charge is 3% of highest economy interline fare.
Smart Luggage
Smart Luggage generally has features and devices such as USB charger, Wi-Fi hotspot, GPS, auto locking system and motorized wheels.
Garuda Indonesia applies rules for the passengers who will be carrying Smart Luggage with removable batteries or Smart Luggage with non-removable batteries as follows:
- Smart Luggage with non-removable lithium-ion batteries may pose risks for fire hazard in cargo holds or cabins. Except Smart Luggage with non-removable batteries no more than 0.3 g lithium metal or for lithium ion does not exceed 2.7 Wh is allowed as checked baggage or cabin baggage. Ensure the Smart Luggage in OFF position.
- Smart Luggage with removable batteries may also be carried inside aircraft cabin as carry-on baggage, the batteries remain installed and no need to be taken out from the luggage. Smart Luggage shall in OFF position before onboard the aircraft cabin.
- If the passengers carry smart luggage with removable batteries, the smart luggage might be checked-in, as long as the batteries are taken out from the luggage and kept by the passenger during flight.
General Guidelines For Carriage of Smart Luggage:
| Smart Luggage Battery Type | Cabin Baggage | Checked Baggage |
| Smart luggage with removable battery * | YES | YES |
| (Lithium ion ≤ 160 Wh) | ||
| Smart luggage with non-removable battery | YES | YES |
| (Lithium metal ≤ 0.3g OR lithium ion ≤ 2.7 Wh) | ||
| Smart luggage with non-removable battery | Prohibited | |
| (Lithium metal > 0.3g OR lithium ion > 2.7 Wh) | ||
*) Smart Luggage with removable batteries will be allowed as checked baggage, provided battery(ies) are uninstalled prior to check-in and carried separately on board. Passengers are still able to bring smart luggage on board, if the batteries are removable and remain installed.
General term for lithium battery used in smart luggage with removable battery, refer to Lithium Battery and Power Bank section.
Example of Smart Luggage commonly used by Passenger:
Prohibited Items
For safety and security reasons, these items listed below, shall not be carried in passenger's carry-on and checked baggage.
- Corrosive material: Mercury (may be contained in thermometers); acids, alkalis and vehicle batteries;
- Explosives: Grenades of all types, blasting caps; detonator, fuse, explosives device;
- Compressed gases (flammable, non-flammable, or poisonous): Propane, butane;
- Flammable liquids: Gasoline, paints, thinner and adhesives, lighter fluid, methanol;
- Flammable solid: firelighters, fireworks, flares;
- Oxidizers: bleaching powder, peroxides;
- Radioactive materials
- Chemical and toxic substance: fire extinguishers, arsenic, intecticide, etc;
- Security type of briefcase that installed alarm device or incorporate lithium batteries and/or pyrotechnic material.
- Small lithium battery-powered vehicles are strictly prohibited to be carried by passenger into the aircraft, either as Carry-On Baggage or Checked Baggage for all Garuda Indonesia flights. Examples: airwheel, solowheel, hoverboard, mini-segway, balance wheel, etc.
- Stunning Device: stun guns, tasers, stub batons including animal stunner.
- Self defense spray: Tear gas and acid spray are prohibited.
NOTE: Pepper spray equipped with a safety mechanism is allowed on checked baggage.
Restricted Articles
These following items may be carried by passenger only in their checked baggage:
- Pointed/edged weapons and sharp object: Axes; hatches; arrows and darts; crampons; Ice axes and ice picks; any kind of knives (lockable or flick knives, pocket knives and scalpels); meat cleavers; machetes; swords; kris; open razor; scissors; throwing stars; trademan’s tool (drills, box cutter, all saws, hammer, screwdriver) and any other items which has pointed/edged shape.
NOTE: Any sharp objects in checked baggage should be sheathed or securely wrapped to prevent injury to our baggage handlers
- Blunt instruments: sporting equipments (baseball and softball bats, billiard, snooker and pool cues, cricket bats, golf clubs, hockey and lacrosse sticks, any kind of rackets: tennis, badminton and squash racket); clubs or batons; fishing rods; kayak and canoe paddles; monopod selfie; martial art equipments (knuckleduster, clubs, coshes, rice flails, num chucks, kubatons); any other item that have similiar functions to that above items.
- Other weapons: pellet guns; animal humane killer (without bullet); crossbow; harpoon and spear gun; spray pepper; replica or immitation weapons; airsoft gun (without any gasses attached); catapults; and any weapon toys of all types.
Carriage of Firearms and its ammunition
This category include: shotgun, handgun, any pistols, revolver, signal flares pistols, handgun of any types. Permission and procedures of carriage of firearms and its ammunition follow local regulation.
NOTE: Passengers shall declared to our check-in counter staff and enclosed with a proper documents. The firearms also must be unloaded and properly packed with locked hard-sided container.
Carriage of Electronic Cigarettes
Passenger only allowed to carry e-cigarettes in their carry-on baggage however using its e-cigarettes in the cabin of aircraft is prohibited.
Carriage of Lighters and Matches
Except travelling that origin from China, passengers are able to carry safety matches and cigarette lighters for personal use on one’s person and it is prohibited to carry its lighter and matches in carry-on and checked baggage.
Due to increasing number of passengers who carry perishable goods such as marine products, fresh meat, etc. as baggage. In order to protect other passenger baggage from bad smell and leakage from such product, below is the provision of carriage of perishable goods as baggage.
| CATEGORY OF PERISHABLES | CABIN BAGGAGE | CHECKED BAGGAGE | REMARKS |
Marine Products |
No | No | Shipped as cargo |
Fresh Meat |
No | No | Shipped as cargo |
Canned Food |
No | Yes (reasonable amount for personal consumption) |
- |
Other Processed Food |
Yes (reasonable amount for personal consumption) |
Yes (reasonable amount for personal consumption) |
Offensive smell food are not allowed in the cabin |
Note: Some countries might restrict the carriage of food products into their territory. Passengers are advised to learn more about the restriction of each country of destination.
Regarding regulation from Animal and Plant Quarantine Agency of South Korea, starting from June 11th 2020, passengers are prohibited from bringing animal and plant products to South Korea. If so, passengers must declare to quarantine officer. Below is the list of animal and plant items subject to quarantine:
| ANIMAL AND PLANT QUARANTINE ITEMS | REMARKS |
| Live Animals (dogs, cats, pet birds, etc.) |
Passengers who carry the quarantine items must check the “there is a quarantined item” in the Customs Declaration Form or conduct an inflight broadcast and self-report to The Animal and Plant Quarantine Officer upon arrival. |
| Meat and Livestock Products (beef, pork, chicken, sausage, etc.) |
|
| Animal Products (antlers, bones, feathers, etc.) |
|
| Dairy Products (milk, cheese, butter, etc.) |
|
| Eggs and Egg Products (chicken eggs, egg powder, etc.) |
|
| Fresh Fruits (apple, banana, orange, fresh chilis, etc.) |
|
| Insects and Earthen Plants |
For more information regard animal and plant quarantine items, please visit www.qia.go.kr
Regulations on what is permitted in cabin baggage regarding liquids, aerosols and gels will affect customers on international flights departing from all Indonesian airports. You are advised to pack your cabin baggage accordingly so as to avoid unnecessary inconvenience. Here are some specific regulations concerning liquids, aerosols and gels:
- Liquids, aerosols and gels will only be allowed in cabin baggage if they are kept in containers with volumes of not more than 100 ml each.
- These containers must be carried in a clear, re-sealable plastic bag. The total volume of the bag must not exceed 1 liter.
- Each person is allowed to carry only one such plastic bag.
- The bag must be removed from cabin baggage and presented to security personnel for x-ray screening.
Liquids, aerosols and gels purchased from duty-free shops at the airport, located after security screening points, will be allowed onboard. However, these items must be packed in a transparent, sealed plastic bag. Receipts of the purchased duty free items must be attached or enclosed in the bag. Customers going to Australia or the US are advised to check with duty-free personnel before making their purchases.
Carriage of Security Removed Items should be handled properly in order to enhance security & safety aspect on any Garuda Indonesia flights. SECIT should include (but are not limited to):
- Firearms (pen shape pistol, pistol, hand gun) of any kind including toy firearms or toy weapons that shapes like replica pistol, whether made of plastic or metal, and its ammunitions,
- All knives (including household cutlery, flick knives) and
- Knife like-objects, sharp objects or cutting implements of any kind and any length (whether of metal or other material),
- Daggers, box cutters, corkscrews, straight razors, metal nail files, scissors or any kind of any length,
- Hypodermic needles (unless required for medical reason) other sharp pointed/penetrating object, knitting needles,
- Sporting goods such as bats, bows and arrows, cues, darts, golf clubs, sling shots (catapults), martial arts devices, devices which emit gas or noxious substance, and
- Offensive articles not normally carried by the ordinary citizen, such as bicycle chains, coshes (blunt weapon) or blackjacks, etc.
All SECIT removed from the passenger will be kept in Security Item Box dedicated to the aircraft or flight on which the passenger travels and will be handed back at destination airport. Passenger requiring the use of medical syringes in flight such as diabetics and other passengers with documented proof of medical need must ensure that it is professionally packed and labeled. The information of such passenger should be forward to the operating crew. An authorized person performing duty on board an aircraft such as a law enforcement officer or diplomatic courier may not be permitted to retain custody of his/her firearm(s) and ammunition, or other related SECIT in the passenger cabin of any Garuda Indonesia aircraft.
- All SKYTEAM Fares
Refers to Each Passes and rules of baggage can be seen in cat. 00 Title/Application - Non Skyteam Fares/other interlining fares
For journeys involving multiple airlines on a single ticket or on conjunction tickets, the baggage provisions is guided by International Air Transport Association (IATA) Resolution 302, that is based on the Most Significant Carrier (MSC). In case of code share flights this will be the Marketing Carrier, unless that carrier publishes a rule stipulating that it will be the Operating Carrier.
General Guidelines For Carriage of Lithium Batteries
| Type of Battery* | Allowed in Carry-On Baggage? | Allowed in Checked1 Baggage? | ||
|---|---|---|---|---|
| In equipment2 | Spares | In equipment | Spares | |
Dry Alkaline Battery |
YES |
YES When protected from damage and short circuit |
YES |
YES When protected from damage and short circuit |
Dry Rechargeable – Nickel Metal Hydride (NiMH), Nickel Cadmium (NiCad), etc. |
YES |
YES When protected from damage and short circuit |
YES |
YES When protected from damage and short circuit |
Lithium Ion (rechargeable lithium, lithium polymer,LIPO) as used in small consumer electronics, such as cell phones, tablets, tools, cameras, PDAs, and laptops. Limited to 100 watt hours3 or less per battery. |
YES |
YES When protected from damage and short circuit. |
YES E-cigarettes and vaporizers are prohibited in checked baggage. |
NO |
| Larger lithium ion, 101-160 watt hours3 per battery – with airline approval. Limits: Two spare batteries per passenger – with airline approval.  |
YES Airline approval required |
YES When protected from damage and short circuit, and Airline approval required |
YES Airline approval required |
NO |
Lithium metal (non-rechargeable) as used in small consumer electronics such as cameras, LED flashlights, watches, etc. (2 grams or less lithium per battery). |
YES |
YES |
YES |
NO |
| Nonspillable wet batteries (absorbed electrolyte) for portable electronic devices, 12 volts and 100 watt hours3 per battery. Limits: Two spare batteries per passenger.  |
YES |
YES When protected from damage and short circuit and in strong packaging. Battery and outer packaging must be marked “nonspillable”. |
YES |
YES When protected from damage and short circuit and in strong packaging. Battery and outer packaging must be marked “nonspillable”. |
| Note: 1 “Checked baggage” includes carry-on bags checked at the gate or planeside; 2 TSA security rules prohibit some power tools in carry-on baggage; 3 Watt hours (Wh) = Volts (V) x Amp hour (Ah) or for milliamp hours Wh =V x (mAh / 1000) | ||||
|
 |
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*) There is no limit to the number of batteries or devise carried for personal use unless specified above.
Make sure to check your power bank battery capacity and declare it to the airline before you get on-board. According to our flight safety regulations, power banks are only allowed in carry-on baggage and not allowed in checked luggage.
Only power banks with a maximum capacity of 100 Wh are allowed in our cabin area. Power banks with capacities of 100 to 160Wh are also allowed on-board but subject to airline approval. Your power banks must have a clear cell capacity label to be allowed in carry-on luggage.
During your flight, using power banks is strictly prohibited.
Below are the list of limitations on power banks capacity allowed:
| Maximum Allowable Quantity per Passenger | Watt-hour (Wh) | Cell Voltage (V) | Miliampere-hour (mAh) | Remarks |
|---|---|---|---|---|
| 20 pcs | 0 – 100 | 5 V | 0 – 20.000 | - |
| 3,7 V | 0 – 27.000 | |||
| 3,2 V | 0 – 31.000 | |||
| 2 pcs | 101 – 160 | 5 V | 20.001 – 32.000 | With Garuda Indonesia approval |
| 3,7 V | 27.001 – 43.000 | |||
| 3,2 V | 31.001 – 50.000 | |||
| NOT ALLOWED | > 160 | 5 V | > 32.000 | - |
| 3,7 V | > 43.000 | |||
| 3,2 V | > 50.000 |
- If cell voltage capacity of the power bank is different from the cell voltage capacity as stated in the table above (other than 3,2 V; 3,7 V; 5 V), obtain the watt-hour capacity by calculating using the watt-hour formula (watt hours = cell voltage x mAh/1000)
- The watt-hour capacity must always be the primary reference in determining whether the power banks is allowed to be carried or not.
For more information, please contact our call center at 0804 1 807 807 or 021 2351 9999.
The link below is designed to give you an easy access to obtain the latest updates of your missing baggage. Please input your Name and Reference No provided by our baggage representative officer when you reported it, then press the submit button and the system will automatically inform you the latest updates of your baggage status.
Click here to trace your baggage
You can use the link below to report your left/lost non-checked baggage item which might be left at the airport area or our flight cabin area. Please input your personal info, your journey details, and your item details. Click submit to process your report. We will notify you in up to 5 (five) working days for tracing progress.
Click here to report your left item
General
Passenger may take special baggage as carry-on baggage into the passenger cabin, which may be carried in addition to the free baggage allowance. The general conditions of special baggage in passenger cabin are as follow:
- Passenger must book in advance 1 (one) extra seats to carry their special baggage, next to his/her seat under 1 (one) PNR.
- Each baggage which may be carried into the passenger cabin must through the security check for safety reason.
- The goods that include in the category baggage in the passenger cabin but not a carry-on baggage such as the following in examples, but not limited to:
- Musical Instruments (e.g. violoncellos)
- Diplomatic Bag
- Works of art.
- Electronic equipment.
- Valuable baggage.
- etc.
- Limitation Requirement for baggage in passenger cabin are as follow:
- Maximum dimension of baggage to be accepted in passenger cabin is 136 x 48 x 44 cm (length x width x depth).
- Not in sharp and rough wooden case. Full-size double basses and any of those of any size in wooden case can only be transported in the cargo compartment.
- The maximum authorized weight is 32 kg per piece and max 2 pieces per passenger.
Extra Seat Assignment
To avoid disturbance during emergency evacuation, other passenger comfort and in accordance with flight safety, seating assignment for extra seat for baggage should be as follows:
- Extra seat for baggage in cabin should be in window seat.
- Passenger and its baggage must be seated next to each other.
- If possible, extra seat should be in the last row of each zone
General
Musical instruments are accepted to be carried as carry-on baggage or checked baggage as a certain condition are met.
- Musical instruments as cabin baggage
Small musical instruments (i.e. recorders, small violins, ukulele etc.) can be accepted as cabin baggage as long it can be fit in passenger’s cabin baggage with size of 115 cm linear maximum and weight not more than 7 kg. - Musical instruments as checked baggage
Other musical instruments that are considered too large for cabin baggage (i.e.guitar, bass, cymbals, drums, etc.) can be accepted as checked baggage. Provided it complies with the size and weight limitation per aircraft type. Special handling applies for carriage of musical instrument in cargo compartment. - Musical Instrument as CBBG
Large musical instruments (i.e. cellos, double basses, etc.) might be carried inside the cabin and will be treated as CBBG.
Charge
Musical instruments are calculated in passenger’s free baggage allowance. Passenger required to pay excess baggage charge if musical instrument exceed their own free baggage allowance.
Living human organs/bloods, medical laboratory specimen, viral organisms, and bacterial cultures cannot be carried either as checked and/or carry-on baggage. These items must be carried as cargo as per stated in IATA Dangerous Goods Regulations (DGR).
- Cremated remains (human ashes) might be carried as carry-on baggage under certain conditions.
- Carriage of cremated remains require some documents, such as:
- Death certificate from Department of Health
- Cremation certificate from cemeteries, crematories, and/or funeral home
- Approval and/or other documentations from embassy, if required by the states.
- Cremated remains shall be kept in a secured and totally leak-proof container.
- All crematory containers will be X-rayed, since most of cremation certificates from a funeral home does not provide an exemption to the screening requirement.
- If the X-ray machine cannot clearly identify the content inside the container, cremated remains cannot be transported.
- It is recommended that cremated remains be transported in a container made from wood, plastic, cardboard, cloth, or non-lead lined ceramic, as these containers are more likely to scan clearly and pass security screening.
- The crematory containers shall be packed in a proper packaging, locked and sealed, in a manner to prevent the ashes to leak out and spread outside the container. It is recommended that cremated remains to have and inner and outer packaging.
- Containers that do not pass security screening will not be accepted as carry-on baggage or for travel as checked baggage.
- Passengers must be advised that they are not allowed to put the cremated remains containers on their lap during all phase of the flight. Cremated remains has to be put in the over-head bin or under the seat in front of the passengers.
- If the passenger wishes to transport the cremated remains as cargo, the procedure shall be referred to Cargo Handling Manual (CHM).
Alcoholic Beverages as Cabin/ Carry-on Baggage
- Passenger may carry maximum 100 ml of alcoholic beverages that fit comfortably in one, quart-size, clear plastic, zip-top bag.
- Alcoholic beverages purchased after clearing the security check-point are permitted aboard the aircraft up to 1 (one) liter per passenger, provided that this alcoholic beverage is purchased in airport duty free shop and is packed, wrapped, and sealed properly using clear plastic, zip-top bag.
- Alcoholic beverages must be in retail packaging and sealed, indicating that the bottle has not been opened before.
- Alcoholic beverages that is allowed to be carried on board is maximum or not more than 70% alcohol content.
- Will be treated as carry-on item/ personal effect.
- These alcoholic beverages are not allowed to be consumed during flight.
- Upon check-in, check-in staff shall check and identify whether:
- The net quantity is not more than 100 ml per passenger,
- The content of the alcohol is not more than 70%,
- It is properly packed.
Alcoholic Beverages as Checked Baggage
- Passenger may carry maximum 5 liters (5L) of alcoholic beverages per passenger.
- Alcoholic beverages will be treated as checked baggage and included in passenger’s free baggage allowance (FBA).
- The bottle of alcoholic beverages must come in retail packaging and properly sealed.
- Packing requirements:
- Safe and secure packaging
- The bottles need to be wrapped with plastic, cloth, or Styrofoam to avoid direct contact with one another.
- Important to keep these bottles from shifting.
- For extra protection against potential breakage, seal the wrapped bottle in a water-tight plastic bag before nestling it firmly into the baggage and/or package.
- Upon check-in, check-in staff shall check and identify whether:
- The net quantity is not more than 5 liter (5L) per passenger,
- The content of the alcohol is not more than 70%,
- It is come in retail packaging and properly sealed.
- Add limited release tag to the baggage and/or packaging consisting alcoholic beverages.
- Alcoholic beverages with net quantity above 5 liter (5L) must be transported as cargo.
General
- Acceptable as checked baggage only.
- Carriage of live plants as checked baggage is acceptable on Garuda Indonesia domestic sectors only.
- 1(one) passenger only allowed to carry 1(one) plant/live plant as checked
- If passenger intends to carry more than 1(one) plant/live plant it shall be shipped as cargo.
- GA has a strict rule not to accept carriage of rare or endangered plants.
- Passengers who wish to carry live plants as checked baggage must report to check-in counter at least 1 hour (60 minutes) prior to standard time of departure.
- Maximum weight of live plants (including container) to be carried as checked baggage is 32 kg. If it exceeds 32 kg, then it must be shipped as cargo.
- GA will not accept plant / live plant for carriage in passenger cabin. A small size of hand bouquet (flowers) might be carried and must be put inside cabin baggage.
- Additional bag or box of hand bouquet is not allowed to be carried inside aircraft cabin.
Packaging
- Passengers must provide their own container for their live plants.
- Plants may not be planted in a ceramic, glass, porcelain or other fragile material. Otherwise, it may be planted in a plastic or rubber pot.
- Plastic or box shall be protected by wood packaging with maximum dimension of 78cm x 58cm x 58cm.
- All plants/ live plants accepted for carriage must be properly packed in a leakproof container in order to avoid soil or water leakage inside aircraft baggage/cargo compartment.
Documentation
Upon check-in, passengers should provide approval or clearance from Port Health office.
Charges
Live plant carried by passenger will be included as passengers’ Free Baggage Allowance (FBA). In the case of total weight of the baggage (including live plant) exceeds the FBA, excess baggage charges apply.
