IMPORTANT NOTICE FOR YOUR UPCOMING FLIGHT TO INDONESIA

In view of the Covid 19 pandemic, we would appreciate all passenger is strongly recommended to check the travel information published by the Government of the related countries before traveling on the Indonesian Immigration Site. Garuda Indonesia takes the anticipatory’s action and applies the operational policy to give the passenger’s convenience and safety, and also follows the policy of Indonesia’s Government to face the COVID-19 Outbreak:

1. Effective from 9th February 2021 until further notice, The Indonesian government temporarily closes foreign citizens' entry (WNA) from all countries to Indonesia. Exceptions for foreigners who meet certain criteria in detail can be referred to in the table below. Detail requirements can be read in our operational policy information due to Covid-19 page
2. While there is no restriction for Indonesian Citizens entering Indonesian territory, as long as it follows the document requirement. Indonesian Nationals (WNI) are required to show negative results through the RT-PCR test in the country of origin (KUL) which is valid 3 x 24 hours before departure and required to fill out e-HAC international Indonesia and required to follow the health protocol stipulated by the government.
3. Foreigners (WNA) with permission to enter Indonesia required to show negative results through the RT-PCR test in the country of origin (KUL) which is valid 3 x 24 hours before departure and required to fill out e-HAC international Indonesia.
4. All travelers to Indonesia, both Indonesian Citizens (WNI) and Foreigners (WNA) must re-examined through RT-PCR test at arrival area at Jakarta airport, must undergo quarantine for five (5) days from the arrival date at designated government quarantine facility, and re-examined through RT-PCR after quarantine ended. As for Foreigners (WNA) quarantine and PCR Test cost will be subject at own cost. 
5. Passengers with an onward journey beyond Jakarta to other parts of Indonesia (e.g Surabaya, Denpasar, Lombok, Yogyakarta, etc), please book the onward journey 5 to 7 days later after arriving into Jakarta.
6. For further information & other regulations included the travel document requirements for domestic flights, flight reschedule/reroute policy, and other policies, please refer to the page here.

We are currently experiencing high volume of incoming requests and trying to work through reservations with travel date within 72 hours first.
If your tickets were booked via a travel agency or a third-party website, please contact these agencies directly for booking amendments.
We thank you for your understanding and patience.
For further enquiries, please contact our reservations at +603 2702 6298 or +603 2702 6299.

Thank you.

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