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INFORMATION ABOUT OPERATIONAL POLICY DUE TO THE IMPACT OF COVID-19 OUTBREAK

Last updated on 8 May 2023, 03.50 PM (Jakarta time UTC +7)

Travel Restrictions & Document Requirements

Travel restrictions and document requirements mentioned for each destination below are based on each destination governments/local governments/related authorities regulations

The following provisions are the travel document requirements during the public activity restrictions (PPKM) effective from 2 May 2023 until further notice

Attention: COVID-19 test results must be published from one of the health facilities registered on the Indonesian Health Ministry that you can find here and passengers must make sure that it is uploaded to the eHAC system integrated into PeduliLindungi app by the health facility (you can download the app on Android and iOS)

Passenger Category Requirement
Age ≥ 18
Already vaccinated the third dose
Third dose Vaccine Certificate
Age ≥ 18
Already vaccinated the second dose

Not allowed to travel

Age ≥ 18
Already vaccinated the first dose
Not allowed to travel
Foreigner aged ≥ 18 years and coming from oversear travel

Second dose Vaccine Certificate
(not required to show a negative RT PCR test or RT antigen)

Age ≥ 18
Unvaccinated due to special health conditions/comorbid diseases
A doctor's statement from a Government Hospital stating that the person concerned has not/or is unable to take part in the COVID-19 vaccination;
Age 6 - 17
Already vaccinated the second dose
Second dose Vaccine Certificate
(not required to show a negative RT PCR test or RT antigen)
Age 6 - 17
Already vaccinated the first dose
Not allowed to travel
Age 6 - 17
Unvaccinated due to coming from foreign country (connecting)
not required to show a vaccine sertificate, negative RT PCR test or RT antigen
Age 6 - 17
Unvaccinated due to special health conditions/comorbid diseases
A doctor's statement from a Government Hospital stating that the person concerned has not/or is unable to take part in the COVID-19 vaccination;
Age under 6 years (not vaccinated) Mandatory with travel companions and strictly enforce health protocols (excluded from vaccine travel requirements and PCR/antigen test results)

Important Notes

  1. Negative COVID-19 test results must be published from one of the health facilities registered on the Indonesian Health Ministry that you can find here and passengers must make sure that it is uploaded to the eHAC system integrated to PeduliLindungi app by the health facility
  2. If there is a different requirement between the origin and destination, the regulations follow the more stringent requirements or follow the local Port Health Office (KKP) policies
  3. For children under 6 years old follow the general provisions of their travel companion who has complied with the provisions for vaccination and COVID-19 examination and implemented strict healh protocols
  4. Domestic transit/connecting flight passengers (without exiting the transit area) may follow the final destination requirements
  5. International flight passengers entering Indonesia with a connecting to domestic flight destination must follow the international arrival requirements (please see International Flight Entering Indonesia below) and the final domestic destination requirements as above
  6. Foreigners who are not/yet vaccinated and are leaving the Indonesian territory through a transit/connecting domestic flight are not required to show a vaccine certificate, as long they do not leave the airport area during transit and are permitted by the local Port Health Authority (KKP) at the departure airport

Besides the above requirements, upon arrival at the destination airport, passengers are possible to go through additional health checks or to fill other forms/statement letters required by local authorities/local government. 

Passengers are requested to download and use the PeduliLindungi application for the process of checking flight requirements documents (vaccine certificates) at the departure airport.

This provision is based on the Task Force for Handling COVID-19 Circular Number 24 of 2022 and Ministry of Transportation Circular Number 82 of 2022, and effective from August 29th, 2022 until further notice

Garuda Indonesia is not responsible for any lack or mistake on any of the required documents and has the right to cancel the flight of any passenger that does not meet the requirement.

You may access updated Indonesian entry requirements on the IATA Travel Center  and Indonesian Immigration site :
Currently point of entry to the Indonesian terriroty is only possible via:

  • Soekarno-Hatta International Airport (CGK) Jakarta - Tangerang
  • Juanda International Airport (SUB) - Surabaya
  • Sam Ratulangi International Airport (MDC) Manado
  • I Gusti Ngurah Rai International Airport (DPS) Denpasar - Bali (for foreigners with tourism purpose)
  • Hang Nadim International Airport (BTH) Batam - Kepulauan Riau (for foreigners with tourism purpose)
  • Raja Haji Fiisabilillah International Airport (TNJ) Tanjung Pinang - Kepulauan Riau (for foreigners with tourism purpose with charter flights)
  • New Yogyakarta International Airport (YIA) - Kulon Progo, Yogyakarta
  • Sultan Hasanuddin International Airport (UPG) - Makassar
  • Kualanamu International Airport (KNO) - Medan
  • Zainuddin Abdul Madjid Airport (LOP) - West Nusa Tenggara
Indonesian Citizens (WNI)
All Indonesian citizens are allowed to enter Indonesia
Foreign Citizens (WNA)
Foreign Citizens from all foreign countries who will enter Indonesia, either directly or by transitting in foreign countries, are temporarily prohibited from entering Indonesia unless they meet one of the following criteria:
  1. Referring to Regulation of Indonesian Ministry of Law and Human Rights Number 34 of 2021. these restrictions are excluded against foreigners holding legal and valid Visa and Stay Permit (consisting of: Service Visa, Diplomatic Visa, Visit Visa, Temporary Stay Visa, Official Stay Permit, Diplomatic Stay Permit, Temporary Stay Permit (KITAS), Permanent Stay Permit (KITAP), foreigners with health and humanitarian purpose (after receiving a recommendation from the ministry/institution that carries out the COVID- 9 handling function), and transportation crew that comes with the conveyance
  2. Referring to the Travel Corridor Agreement (TCA)
  3. Obtained a special written consideration/permission from an Indonesian Ministry/Institution
  4. Delegations of G20 member countries
Foreigners with tourism purpose may enter Indonesia with the following provisions:
  1. Short Visit Visa holders or other entry permits in accordance with the applicable laws and regulations
Documents Requirements & Health Protocols
1 Comply with the health protocols set by the Indonesian government
2
  • For Indonesian Citizens (WNI) that has been vaccinated for the second or third dose, do not required to show a negative RT-PCR test result
  • For Foreign Citizens (WNA) that has been fully vaccinated dose, do not required to show a negative RT-PCR test result
3 Show a complete (full dose) COVID-19 vaccine card/certificate (printed/digital) that has been done minimum 14 days before departure date written in English or origin country language, in a condition where the passenger cannot show a complete COVID-19 card/certificate, then the following rules apply:
a. Indonesian Citizens (WNI) can enter Indonesia and obliged to vaccinated upon arrival in Indonesia at the entry point
b. Foreign Citizens (WNA) who meet the following requirements will be vaccinated upon arrival in Indonesia
  • Diplomatic Stay Permit/Official Stay Permit holders
  • Has an invitation from Indonesian Ministry
Excluded from the mandatory complete COVID-19 vaccine certificate requirements are:
  1. Indonesian Citizens/Foreigners under 18 years old who meets the following requirements:
    - Accompanied by parent with proof of family relation
  2. Diplomatic Visa / Official Visa holders related to state visits (min. Minister level) above and their entourage who make official/state visits
  3. Foreigners who enter Indonesia under the Travel Corridor Arrangement (TCA) scheme, according to the principle of reciprocity while still implementing strict health protocols
  4. Indonesian Citizens/Foreigners who are not yet or cannot be vaccinated due to medical reasons based on a statement letter from a medical specialist from a government hospital in their origin country
4 In the event that international travelers carry out centralized quarantine with self-financing, they are required to show proof of payment confirmation for booking quarantine accommodation from the accommodation provider while staying in Indonesia
5
In the event where International Traveller arrival showed symptoms and/or have body temperature above 37.5 celcius degree, must do RT-PCR retest, will be given to Indonesian citizens (WNI) at the Indonesian government expense and Foreign citizens (WNA) at their own expense
6 In the event where a Foreign Citizen (WNA) is unable to pay for their quarantine and/or medical treatment expenses, then the sponsor-ministry/institution/company that has given consideration/permission for the foreigner to enter the Indonesian territory may be held accountable
7 Foreigners and Indonesian citizens traveling abroad with the purpose of traveling can enter the territory of Indonesia through the specified entry point by fulfilling the requirements above, and must attach:
  • Proof of booking confirmation and payment of accommodation from the accommodation provider while staying in Indonesia.
  • For Foreign Citizen, required to attach Short Visit Visa or other entry permits in accordance with applicable laws and regulations and Proof of ownership of health insurance which includes financing for handling COVID-19; and

The above provisions are referring to COVID-19 Handling Acceleration Task Force Circular Letter Number 25 of 2022 and Circular Letter of The Ministry of Transportation Number 88 of 2022, effective from 2 May 2023 until further notice.

Passengers also may check the document requirements on Traveldoc. Besides the above requirements, upon arrival at the destination airport, passengers are possible to go through additional health checks or to fill other forms/statement letters required by local authorities/local government. Passengers are expected to prepare a copy and original copy of the documents prior to arrival at the departure airport and present it upon check-in. Garuda Indonesia is not responsible for any lack or mistake on any of the required documents and has the right to cancel the flight of any passenger that does not meet the requirement. 

Check the latest entry requirements on IATA Travel Center, Traveldoc, Indonesian Immigration site, and destination country official sites as follows:

Destination Requirements Reference Links
Singapore

Singapura - Changi International Airport (SIN)

As of February 13, 2023

 Kuala Lumpur

Kuala Lumpur - Kuala Lumpur International Airport (KUL)

Update as of August 2, 2022

  1. The entry regulations regarding COVID-19 will be revoked on August 1, 2022.
  2. Starting August 1, 2022, all Passengers entering Malaysia no longer need to fill and complete Traveler's Card features in the app MySejahtera .
  3. Upon arrival at Malaysia's International Port of Entry (PMA), if a Passenger shows symptoms of fever through a temperature scanner or is detected as unwell upon self-examination by the Passenger, then they are referred for re-examination by the Ministry of Health.
  4. After a health check is carried out and if it is suspected that you have an infectious disease such as COVID-19, monkeypox, MERS-CoV or others, you will be referred to the nearest health facility for further examination and treatments
  5. Therefore, all travelers who have just arrived from abroad must carry out independent monitoring of their health status, comply with the prescribed SOPs and are advised to go to the nearest health facility to be checked if they are found to be symptomatic.
Bangkok

Bangkok - Suvarnabhumi International Airport (BKK)

From March 1, 2023

  1. COVID-19-related entry regulations lifted March 1, 2023
  2. More information on the following pages https://www.iatatravelcentre.com/world.php
 Tokyo & Osaka

Tokyo - Haneda International Airport (HND), Narita - International Airport (NRT)  & Osaka - Kansai International Airport (KIX)

General information on travel requirements to Japan can be found here https://www.mofa.go.jp/ca/cp/page22e_000925.html

From 29 April 2023 (As of February 13, 2023)

  • COVID-19 entry regulations lifted.
  • Termination of pre-departure check upon departure check in counter.
  • No restrictions or requirements related to Covid-19 apply to passengers entering Japan
  • Valid vaccination certificate or pre-departure PCR test is not required.
  • More information please visit https://www.mhlw.go.jp/stf/covid-19/bordercontrol.html

Passengers recommend to install the "Visit Japan Web" mobile application before departure or upon arrival for E-custom declaration and duty free shopping purpose . Further details can be found at https://vjw-lp.digital.go.jp/en/.

 Hong Kong

Hong Kong - Hong Kong International Airport (HKG)

As of 01 April 2022

  1. COVID-19-related entry regulations lifted on March 31, 2023
  2. More information on the following pages https://www.coronavirus.gov.hk/eng/inbound-travel.html
 Seoul

Seoul - Incheon International Airport (ICN)

Published March 13, 2023

  1. COVID-19-related entry regulations lifted March 13,  2023
  2. Guests must present the completed "Q-Code" form  and submit the "Q-Code"  form upon arrival or before departure at the https://tinyurl.com/3j8c5nrd
  3. General information : https://www.immigration.go.kr/immigration_eng/1832/subview.do
Amsterdam

Amsterdam - Schipol International Airport (AMS)
Published February 28
, 2023

  1. COVID-19-related entry regulations lifted on February 23,  2023, including for passengers arriving from China
  2. General information can be found on the following pages:
Melbourne / Perth / Sydney

Australia - Melbourne International Airport (MEL), Perth International Airport (PER) & Sydney International Airport (SYD)

Published March 13, 2023

  1. COVID-19-related entry regulations lifted March 11, 2023
  2. More information on the following pages https://covid19.homeaffairs.gov.au/
Saudi Arabia

General information: IATA - International Travel Document News (iatatravelcentre.com)
From April 17, 2023

  • Passengers who have been in Iran in the past 14 days are not allowed entry.
  • Passengers on a visit visa must have health insurance to cover the cost of COVID-19.
  • Passengers travelling to perform Umrah must have a confirmed round trip itinerary.
  • Airlines can check the validity of exit/entry visas for residents of Saudi Arabia in https://muqeem.sa/#/visa-validity/check
China

Guangzhou (CAN)

  1. Passengers must complete an "Exit/Entry Health Declaration Form" and present a QR code before departure. The form can be obtained at https://htdecl.chinaport.gov.cn/ or from the WeChat app 'Customs Passenger Fingertip Service'.
  2. Passengers entering or transiting through China (People's Rep.) must have a printed negative COVID-19 NAAT, PCR or RT-PCR test taken at most 48 hours before departure. For more information about the timeframe requirement, please contact the Chinese embassy in the departure country. This does not apply to
    1. passengers younger than 3 years;
    2. passengers arriving on a direct flight from Macao (SAR China);
    3. passengers younger than 4 years arriving on a direct flight from Hong Kong (SAR China).
    4. passengers arriving from Hong Kong (SAR China) who in the past 7 days have only been in China (People's Rep.) , Hong Kong (SAR China) and Macao (SAR China).
  3. The test result must contain the following information :
    1. Time of the test or time of issue
    2. Testing method
    3. Test result
    4. Name and contact details of the testing institution
  4. The test certificate must be in English or the official language of the departure country
  5. Passengers must have test result in a hard copy
  6. Passengers are suggested to wear a mask throughout the flight and take good personal protection to reduce the risk of inspection
  7. Visas issued on or before 28 March 2020 are no longer valid.
  8. Visa exemption for nationals of Brunei Darussalam, Japan and Singapore with a normal passport is suspended.
  1. For domestic to international transit (connecting flights) passengers, they are advised to meet the of the transit airport requirements (refer to the table of domestic flight requirements above)
  2. Foreigners under 12 years old who will leave the Indonesian territory and have a transit/connecting domestic flight are not required to show a vaccine certificate, provided that they are accompanied by a parent with a negative RT-PCR test result (this not apply to domestic flight only with no connecting international flight)
  3. Foreigners who are not/yet vaccinated and are leaving the Indonesian territory through a transit/connecting domestic flight are not required to show a vaccine certificate, as long they do not leave the airport area during transit
  4. For outbound international flights (exiting Indonesia) with destination country that requires a RT-PCR test result, RT-PCR test must be done in one of health facilities listed below (except for specified destinations with specific requirements of health facilities from the destination country):
    - Garuda Indonesia Partners Health Facilites. you may access the list here
    - Health Facilities that are registered on Indonesian Health Ministry Letter No. HK.01.07/MENKES/4642/2021 that you may find here 
    - Health Facilities that are mentioned in Decree of the Director-General of Disease Prevention and Control Letter regarding The Establishment of Covid-19 Laboratories Examiner in the context of Travel Corridor Arrangement (TCA) that may find here
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