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INFORMATION ABOUT OPERATIONAL POLICY DUE TO THE IMPACT OF COVID-19 OUTBREAK

Last updated on June 15, 2021, 10.00 PM (Jakarta time UTC +7)

Travel Restrictions & Document Requirements

Travel restrictions and document requirements mentioned for each destination below are based on each destination governments/local governments/related authorities regulations that you can see here

 

From/To*

Negative Result of COVID-19 Test Result Health Certificate
(maximum time range from sample test taken to departure time)

Additional Requirements

RT-PCR Rapid Antigen GeNose C19**
Departures FROM Jakarta
(To ALL domestic destinations EXCEPT 
Denpasar, Pangkal Pinang, Tanjung Pandan, Palangkaraya, Pontianak, Papua Barat, Kupang, Merauke)
3 x 24 hrs 2 x 24 hrs 1 x 24 hrs Special requirement for LABUAN BAJO:
Visitors with leisure purpose must complete an online registration form which can be found here
Departures FROM Semarang
(To ALL domestic destinations EXCEPT 
Denpasar, Pangkal Pinang, Tanjung Pandan, Palangkaraya, Pontianak, Papua Barat, Kupang, Merauke)
3 x 24 hrs 2 x 24 hrs 1 x 24 hrs Departures from SEMARANG
The health certificate must be issued from a recommended health facility defined by Semarang Public Health Office listed on this site 
To Denpasar 2  x 24 hrs 2 x 24 hrs 1 x 24 hrs Departures from SEMARANG
The health certificate must be issued from a recommended health facility defined by Semarang Public Health Office listed on this site  

To Pontianak
3 x 24 hrs Not applicable The Health certificate must be issued from one of the health facilities registered on the eHAC app. If the passenger is unable to show the digital validation (barcode) of negative RT-PCR results on the e-HAC, then they cannot continue to check-in.
A random RT-PCR test will be conducted upon arrival. If any positive RT-PCR test result is found or a false certificate is found, a fine will be imposed according to the applicable regulations.
Departures from SEMARANG
The health certificate must be issued from a recommended health facility defined by Semarang Public Health Office listed on this site  
To Papua Barat 3 x 24 hrs 2 x 24 hrs 1 x 24 hrs Travelers who are not traveling with public service / duty trip / social purposes are required to obtain an entry permit letter from the West Papua Province Covid-19 Task Force (exceptions for education and religious affairs are not required to obtain an entry permit)
Departures from SEMARANG
The health certificate must be issued from a recommended health facility defined by Semarang Public Health Office listed on this site  

To Kupang

1 x 24 hrs

Health certificate validity is maximum 1 x 24 hours from health facility  issuance
Departures from SEMARANG
The health certificate must be issued from a recommended health facility defined by Semarang Public Health Office listed on this site   
To Merauke 3 x 24 hrs 2 x 24 hrs Not applicable Departures from SEMARANG
The health certificate must be issued from a recommended health facility defined by Semarang Public Health Office listed on this site  
To Palangkaraya 1 x 24 hrs Passengers must undergo quarantine in a place provided or determined by the regional government/institution at their own cost for 5 x 24 hours for Indonesian citizens and 10 x 24 hours for foreign citizens. Except for travelers in the following categories:
- Duty trip (Indonesian National Arm Force / Police Force / BUMN/BUMD Employees)
- Family visits (family in ill conditions)
- Family condolences visit
- Pregnant mothers with one family companion
- Childbirth needs with two family companion
- Other necessities
Passengers staying at hotels/ inns/ guesthouses/ other similar facilities must show a certificate of negative RT-PCR/ rapid antigen / GeNose C19 test results which sample is 
Departures from SEMARANG
The health certificate must be issued from a recommended health facility defined by Semarang Public Health Office listed on this site  
Departures from and to cities that are not specified as above 3 x 24 hrs 2 x 24 hrs 1 x 24 hrs Special requirement for LABUAN BAJO:
Visitors with leisure purpose must complete an online registration form which can be found here
Departures from SEMARANG
The health certificate must be issued from a recommended health facility defined by Semarang Public Health Office listed on this site  

*Passengers under 5 years old are not required to show a negative COVID-19 test result (RT-PCR / Rapid Antigen / GeNose C19), except with flights destined to West Papua Province it can be fulfilled with Rapid Antibody test results.
*For passengers departing from border areas and 3T areas (tertinggal, terdepan & terluar) do not apply the health certificate provisions as required
**GeNose C19 test results must be issued by the Health Facility at the departure airport. GeNose C19 test results from other Health Facilities are not acceptable, you can access list of airports with GeNose C19 test facility here

Besides the above requirements, upon arrival at the destination airport, passengers are possible to go through additional health checks or to fill other forms/statement letters required by local authorities/local government. 

Passengers are expected to prepare a copy and original copy of the documents prior to arrival at the departure airport and present it upon check-in. Garuda Indonesia is not responsible for any lack or mistake on any of the required documents and has the right to cancel the flight of any passenger that does not meet the requirement. 

You may access an updated Indonesian entry requirements on the IATA Travel Center  :

  • Indonesian Citizens (WNI)
    All Indonesian Citizens are allowed to enter Indonesia
    Indonesian citizens who have a history of travel to India within 14 (fourteen) days, can only enter Indonesian territory through:
    a. Immigration Checkpoint Soekarno-Hatta International Airport - Jakarta, Tangerang (CGK)
    b. Immigration Checkpoint Juanda International Airport - Surabaya (SUB)
    c. Immigration Checkpoint Kualanamu International Airport -Medan (KNO)
    d. Immigration Checkpoint Sam Ratulangi International Airport - Manado (MDC)
  • Foreign Citizens (WNA)
    Foreign citizens from all foreign countries who will enter Indonesia, either directly or by transitting in foreign countries, are temporarily prohibited from entering Indonesia unless they meet one of the following criteria:
    - Referring to Regulation of Indonesian Ministry of Law and Human Rights Number 26 of 2020 regarding Visa and Stay extension Permit in Indonesia which are allowed to enter Indonesian territory (consists of Official Visa, Diplomatic Cisa, Visitor Visa, Temporary Stay Visa, Official Stay Permit, Diplomatic Stay Permit, Temporary Stay Permit (KITAS), Premanent Stay Permit (KITAP))
    - Referring to the Travel Corridor Agreement (TCA).
    - Obtained a special written consideration/permission from an Indonesian Ministry/Institution
    Attention:
    Foreignes who meet one of the above criteria but have a history of travel to India within 14 (fourteen) days, are not allowed to enter Indonesia. [referring to Indonesian Ministry of Law and Human Rights Directorate General of Immigration Circular Letter No. IMIGR. 01.01-087]

Health Protocols for All International Flights Passengers Entering Indonesia:
All international travellers, both Indonesian and Foreign Citizens must comply with the following health protocols:

  1. Comply with the health protocols set by the Indonesian government
  2. Show a negative RT-PCR test result which sample taken in the country of origin within a maximum of 3 x 24 hours before departure
  3. Upon arrival, passenger must go through a RT-PCR retest and must undergo a centralized quarantine for 5 x 24 hours with this provisions:
    1. Indonesian Citizens (WNI) with these criteria: Indonesian Migrant Workers (PMI); students; or Government Officials returning from a duty trip; are required to undergo quarantine in Wisma Pademangan at the Indonesian government expense
    2. Indonesian Citizens outside the above criteria and Foreign Citizens (WNA) including foreign diplomats, outside the head of the foreign representative and the family of the head of the foreign representative are required to undergo quarantine at a quarantine accommodation that has received certification from the Indonesian government at their own expense
  4. Chief of foreign country representatives and their family who are assigned to Indonesia may carry out a self-quarantine at their private residence for 5 x 24 hours as specified in point number 3;
  5. In the event where RT-PCR retest upon arrival showed a positive result, medical treatments in hospital will be given to Indonesian citizens (WNI) at the Indonesian government expense and Foreign citizens (WNA) at their own expense;
  6. In the event where a Foreign Citizen (WNA) is unable to pay for their quarantine and/or medical treatment expenses, then the sponsor-ministry/institution/company that has given consideration/permission for the foreigner to entry the Indonesian territory may be held accountable;
  7. After a 5 x 24 hours quarantine, both Indonesian (WNI) & Foreign Citizens (WNA) must go through another RT-PCR retest.
    1. Negative results: the traveller may continue their journey and are recommended to continue a 14 days self-quarantine and keep following the health protocols
    2. Positive results: medical treatment at a hospital will be given to Indonesian Citizens at the Indonesian government expense and for Foreing Citizens at their own expense;

Above provisions are referring to COVID-19 Handling Acceleration Task Force Circular Letter Number 8 of 2021, and valid from February 9, 2021 until further notice.

Besides the above requirements, upon arrival at the destination airport, passengers are possible to go through additional health checks or to fill other forms/statement letters required by local authorities/local government. Passengers are expected to prepare a copy and original copy of the documents prior to arrival at the departure airport and present it upon check-in. Garuda Indonesia is not responsible for any lack or mistake on any of the required documents and has the right to cancel the flight of any passenger that does not meet the requirement. 

 

Destination

Requirements Reference Links

Singapore Singapura - Changi International Airport (SIN)
 Kuala Lumpur Kuala Lumpur - Kuala Lumpur International Airport (KUL)
Bangkok
 Tokyo & Osaka Tokyo - Haneda International Airport (HND) & Osaka - Kansai International Airport (KIX)
 Hong Kong
 Seoul
Amsterdam
Melbourne / Perth / Sydney

For outbound international flights (exiting Indonesia) with destination country that requires a RT-PCR test result, starting November 28, 2020, RT-PCR test must be done in one of health facilities listed below (except for specified destinations with specific requirements of health facilities from the destination country):

  • Garuda Indonesia Partners Health Facilites. you may access the list here
  • Health Facilities that are acknowledge by the Indonesian Health Ministry, you may find it here 
  • Health Facilities that are mentioned in Decree of the Director-General of Disease Prevention and Control Letter No. HK.02.02/1/11852/2020 regarding The Establishment of Corona Virus Diseases 2019 Laboratories Examiner in the context of Travel Corridor Arrangement (TCA).
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