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TRANSIT IN SINGAPORE

Transit passengers from Indonesia (Jakarta, Surabaya, Denpasar) - Temporary suspended effective from 12 July 2021, 2359 hour for travellers with travel history to Indonesia within 21 days prior departure.

Garuda Indonesia passengers can transit through Singapore Changi Airport from Jakarta, Surabaya, and Denpasar to destinations on our partners Singapore Airlines, SilkAir, Air France, KLM currently operated flights starting early year 2021. Our additional partner Etihad Airways’s destinations from Singapore Changi Airport are also allowed for transfer starting 26 April 2021

Please note that Unaccompanied Minor (UM) service will not be available for this transfer arrangement if the flights are originated on Garuda Indonesia.

Find here what you can expect while flying with us and transit in Singapore

Check Your Eligibility To Fly and Transit
  • Passengers from Indonesia (on Garuda Indonesia’s flights from Jakarta, Surabaya, and Denpasar) are allowed to transit in Singapore
  • Transfers are only allowed between Garuda Indonesia to Singapore Airlines/Silk Air or Air France/KLM or Etihad Airways (effective 26 April 2021)
  • Transfers to and from flights operated by other airlines are currently not allowed. 
  • Please ensure your flights are booked on the same ticket and not separate tickets. This is to ensure compliance with various authorities’ health and safety measures for travel during this period.

Check the Transit Route

Please find the eligible routes transit and the latest update from:

Take a pre-departure Covid-19 PCR test

  • For passengers from Indonesia are required to present a negative pre-departure Covid-19 PCR test result. The test result should be issued in English, within 72 hours before departure, and from recognized laboratories.
  • Please check the recommended clinics here

Prepare Personal Hygiene Kit

  • Wear your mask throughout your time at airport and flight except at meal times
  • Prepare your personal hand sanitizer and use it as needed.
  • Wear your mask throughout your time at airport and flight except at meal times.
  • Enjoy the flight, in-flight meal, and in-flight entertainment from us.

 

Transit Passengers from Indonesia

  • GA has set the maximum connection time in SIN for these transfer passengers to be 48 hours until the next flight with Singapore Airlines/Silk Air or Air France/KLM or Etihad Airways (effective 26 April 2021)

Temperature Screening

  • All passengers arriving at Changi Airport will be checked for temperature. If you have a fever or show symptoms of a respiratory illness, you will be treated by medical staff.

Ushered to your next boarding gate or transit holding area

  • All transfer passengers shall be identified by wristbands which is issued at origin station. The wristband must be worn throughout the journey. They shall be also verified by boarding pass which is stamped/written “TRANSIT” on it.
  • The wristband is to be worn for the entire transfer period in SIN. Infants (below 2 years of age) are exempt from this requirement. All transfer passengers will be ushered directly tothe designated transit holding area.
  • Due to regulatory requirements, you will not be able to visit any shops, restrooms, or amenities en route to the next boarding gate or the designated transit holding area.
  • Your designated transit holding area will contain all the comforts you need to rest and relax before your connecting flight. 
  • This includes complimentary WiFi, a snooze corner, food kiosks, vending machines, a smoking room, and restrooms. 
  • You will also be able to order food from outlets in Changi Airport to be delivered to you. 
  • Do note that you must stay within this designated transit holding area at all times, and remember to keep your face mask on unless meal time.

Transit Hotel

  • Movement to the transit hotels will be permitted with special handling procedures 
  • Aerotel Singapore, the transit hotel at Changi Airport Terminal 1, and Ambassador Transit Hotel at Changi Airport Terminal 3 are open for bookings. 
  • Passengers with a hotel booking will first be ushered to airport’s transit holding area for verification checks. 
  • They will be guided to the transit hotel only after the checks have been completed. They must strictly remain in the hotel throughout their stay. 
  • Upon checking out from the hotel, they will be ushered to the transit holding area before their connecting flight.

Toilet Usage

  • Changi Airport has designated specific toilets in between the transit holding area and boarding gate for transfer passengers’ use and passengers will be ushered. 
  • Boarding call will be around 70 minutes before your flight departs, you will be ushered in groups from the transit holding area to your boarding gate for security screening and boarding.
  • If the connecting flight is delayed, passengers must remain at transit holding area until the departing flight is ready for boarding, Refreshments will be distributed to affected transfer passengers separately if necessary.
  • Transfer passengers in transit hotel: They can remain in the transit hotel, or if passenger did not want to extend their transit hotel stay, they will be ushered to the transit holding area.

Do remember to practice safe distancing in the immigration queues and at the baggage claim area and thank you for flying with Garuda Indonesia

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